Richard was a pleasure to work with! Not only did he have the best price in town, he also had the best customer service! He was timely, and communicative through and through. I have a truck that needs its windshield replaced. Needless to say I will be coming back! read more

Richard was very fast with responding to my inquiry for an estimate. I was able to get an appointment the next business day. Replaced my severely damaged windshield in a timely manner as i waited in the lounge area in his office. I appreciate his excellent customer service. read more

Hi-Quality - Auto Glass Services Near Me - Fairfield, California

When I called for information, Richard told me I can come right in for a quote. I drove over, listened to his advice-- full replacement vs. fix the chips-- and within an hour my chips were fixed. He's professional and efficient. Lobby was comfortable and clean. I would go again to have my windshield fixed. read more

Came home from vacation to a smashed passenger window in my Honda. I found Hi-Quality Auto Glass. I called and got an appointment for 1 PM at a very reasonable price. In a little over an hour, my window was replaced and works perfectly. read more

Richard is one of the rare people who provide great service and calm during stressful situations. I got a rock chip on my new truck and I was worried about it spreading. Richard took me in the same day and was able to repair it and stop the spread. His service was incredible. Great price and phenomenal service and workmanship; those two things are typically not synonymous. read more

Competent, expedient, and fair. Went back today for an another problem on a different car...highly recommend.

I had to come back and leave another review for another vehicle! 6 months ago Richard replaced the windshield to my BMW 428i. He did such a great job and rates were awesome! Today, he replaced the windshield to my husband's Ford F150. And the results were equally as great! Both times he was able to get us in right away (same day & next day) and provide outstanding service with great rates! If you're looking for someone to replace your windshield, no need to look any further. Richard is truly an expert in his field and would 10/10 recommend him to anyone! read more

Fantastic service! Great response and fair pricing. I have taken two of my vehicles and the workmanship is superb.

One of my windows was smashed in San Francisco overnight and Richard reached out almost immediately after posting the project on Yelp. We set up an appt and he informed me of the cost which was way lower than anticipated. ($400 at SafeLite auto glass) The appt we set was same day, and I was actually late. Richard was supposed to be closing up shop but he told me to swing by rather than re-schedule. The job was finished and the window replaced within an hour of bringing the car in. Great service! read more

Hi-Quality - Front entrance of the shop. - Auto Glass Services Near Me - Fairfield, California

I had a couple of dings in my windshield and one was really big but hadn't started ro run yet so I took it to High Quality Auto Glass and had them do the necessary repairs and I am completely satisfied with the work that was done, it looks great, like new, Richard,you did an amazing job, thank you very much ,I'm very happy! read more

My car had a big rock hit the windshield in my field of vision. I called Hi-Quality late on Saturday and he said to come over now. About 30 minutes later, my windshield chip was barely noticeable. What great service and quality workmanship. I definitely recommend Hi-Quality! read more

I went to this place as I had a bullseye chip. Richard, the owner was super helpful in calling my insurance and taking care of the claim process. Come to find out the chip was too big and the windshield would need to be replaced. He called the claim in and helped me out. He was knowledgeable and helpful. I was able to leave the car and Richard got my jeep done in a few hours. I just really appreciated that he took the extra time to help me out and didn't just say he didn't go through insurance. It's different because I had a special windshield coverage that I bought with the car from the dealer and was needing to go through that without wanting to get reimbursed. Thank you Richard. Good job hi quality class I will refer my friends and family. read more

Great service, highly recommended. If I need a windshield replaced, the first phone call is Hi Quality!

A rock hit our windshield, a small chip grew into pretty large crack in a few days. So we needed to get it fixed ASAP. Richard was quick to respond and set me up with an appointment. He did a great job, communication was easy, work area was super clean, and service was on point. I appreciated that Richard was upfront of what was needed. He didn't try to sell me on unnecessary extras. The services matched the name of their shop. Thanks again, Richard! read more

Richard did an excellent job on my windshield. Price was the best in town for my newer RAV4, also gave me a ride home after dropping my car off early in the morning. read more

I needed my windshield replaced and happened to come across HI-QUALITY through a negative review for Safelite. Since my insurance is covering my claim, I had the option of where to go. After reading Safelite reviews, I don't think I will ever use them for anything. Their appointment and scheduling was a joke (i.e., I scheduled for the morning, but they told me I would have to wait until end of day, but I could have scheduled for 3p and had it done by 5p). I emailed HI-QUALITY close to closing time and Richard emailed my back asking me to call, which I did. I answered questions about my vehicle, so he could find the correct windshield, but I had to bring it in the next day to make sure we got the right part. I brought it in the next day. He was able to get the correct windshield and install it within hours. Excellent work. Excellent service! read more

Quick and professional service. He was able to fix my crack from driving down from the sierra mountains.

Our vehicle was broken into while traveling through Fairfield from out of state. All our luggage was stolen. Being that we can't continue our travel with a shattered back window on our SUV, I requested a quote from multiple glass repair/replace shops through Yelp at 10pm. Richard responded at 11pm and he was already at his shop by 6am to take delivery of vehicles. I was able to drop off the vehicle that morning and had the glass replaced by 1pm. We were able to continue on our family trip almost uninterrupted thanks to Richard. An owner who hustles like that deserves to succeed. Btw, only one other shop responded to my quote request, at 10am the next day when my car was already being worked on by Richard. Early bird gets the worm. read more

Richard is the man honest straight forward and didn't try to up sell me! Took care of my driver side window and fixed it faster than I was expecting. read more

Yelp sent out requests for quotes to five auto glass shops on Thanksgiving Day after a thief broke my left rear passenger window on my Jeep Grand Cherokee. Hi-Quality Auto Glass sent me a quote within 30-minutes and I was able to schedule an appointment to have the window replaced the following morning. It was a great relief to know that it would be fixed so fast. As it turned out, Hi-Quality Auto Glass's price was about $20.00 less than any of the other quotes I received the next day. The replacement took about 3-hours and was done beautifully. The owner of the shop was also very friendly. Highly recommend. read more

My car was recently broken into and I contacted Richard at Hi-quality auto glass. Within minutes ,he responded to my request and gave me the most reasonable quote for my two broken windows. He is very nice and professional. One of the windows had to be ordered, Richard made sure they here in within a couple of days. He is highly recommended. And ladies, I don't know if he's single but he is very handsome... lol. read more

I highly recommend this place. Richard was responsive and knowledgeable. I appreciate the time and effort.

Technician/ installer was very knowledgeable, detailed, and professional. Best price in the area. Owner of this business is super friendly, has integrity, and is very professional! A+ service. Highly recommend! read more

My windshield was possibly hit by a small rock or other debris while driving in freeway and resulted with an annoying crack/chip that is big enough to be an eye sore. I wanted it fixed right away so I went on Yelp. Richard responded to my inquiry and got me a quote fast. Arranged a same day appointment and my windsheld is replaced after I got off work. It feels good to pick it up with new windshield and Richard took the time to even vacuum inside of my car. Nice, clean work and price is reasonable. The place is clean, easy to get to, and friendly environment. Highly recommended! read more

Excellent service! Was able to make a same day appointment to repair a rock chip in my windshield. I was in and out in less than 90 minutes. Thank you! read more

This is a 2-day overdue review, and Richard was amazing. He responded so quickly for an estimate and the CHEAPEAST from all the estimated prices I got from 5 different shops. He went the extra mile for his service for jump starting my car since I haven't used it for months. I HIGHLY RECOMMENDED THIS SHOP. read more

I found HI-QUALITY through Yelps Project (quote) feature, first time using it.. Richard was the first to respond out of four businesses in the area and had the best quote. Overnight someone busted my passenger rear window open- this has never happened to me so it was a very stressful situation especially with the storms going on. My part was very hard to come by, the dealership itself couldn't even have it for three more weeks. I had to jump through a lot of hoops and the only other appointment I could get was with Safelite, who quoted about 3x what Richard did. He made sure to accommodate my appointment and bumped me up in his books as much as possible (even taking consideration to make sure I would have the minimal wait time sitting in the lobby since I would have to wait for my car). Richard was the only one who made it happen. A Lifesaver, a skilled craftsman, and a great communicator!! Richard made several calls back to me ensuring he could get the piece for me and get me in shop asap, I also had to make many calls back to communicate delays (other problems that had arisen) and he was nothing but patient. BOTTOM LINE- I will be recommending this business to everyone I know that needs work done. My dad recommended Safelite since it's the biggest and most "reputable" name out there, I would strongly advise to not waste your time and money anywhere else. If you give HIQUALITY a call and they can do your job, just make the appointment. Thank you again Richard! read more

Very reasonable price. Very diligent about his work. He even vacuumed my car. Definitely recommend his services.

Great, fast and reluable service. My window regulator give up. I walked in and gave me an estimate lower than the others. After less than an hour it's replaced and fixed. read more

Responded quickly, scheduled immediately, installed professionally and the price quoted was the price paid. What more could you ask for??? Thank you! I highly recommend! read more

Richard was really great. Great customer service and the best prices I could find. He did work on two of my vehicles in the past month. 15' Toyota 4Runner and a 07' Civic. Both needed front windshield replacement. Quick and easy to set up an appointment and only took a couple of hours to complete. My 4Runner came back with a slight air leak but Richard repaired the leak with a replacement windshield. The Civic was perfect with no issues. It was amazing to be able to see through windshields that had no more cracks or road grime on them. Again, great customer service. Would definitely recommend this local business and will return if I ever need any other widow service. Thanks again Richard. read more

Richard was fantastic! I had to get my sons car windshield fixed. I called around to several places. Not all the places were very professional. Richard was most professional and most flexible. Was able to do the windshield the next morning and he did great job. I work in the same industry out of state and would highly recommended this shop for any windshield and glass repairs! read more

Cracked windshield was fast easy cheaper than safe lite the employee was Barry professional Richard called and kept us informed of when. He would be at our house and checked with us in the middle and after the guy was done would use them again read more

Very happy with this quality of service, Richard was a true professional. He originally estimated 3 days time but the strength of his relationships with windows vendors allowed him to get the special order window a day sooner then anticipated; while nearly every other window repair service was unable to get the window and required at lease a week while charging 3 times as much. The shop was clean, Richard communication style was timely and effective through the entire process and I'll absolutely bring any future window repairs to him. read more

Hi-Quality - Inside view. Richard taped it up for me. - Auto Glass Services Near Me - Fairfield, California

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Was a pleasure to do business with Richard in fixing the cracked windshield. Professional service! I recommend others in need of this service. He responded promptly to quote and setting up appointment that was convenient and price was great. Great experience! read more

This is the second time using Hi-Quality Auto Glass, and both times received exceptional service. Richard was responsive, professional, personable, and extremely efficient. I highly recommend HQAG; easy to work with, quick and precise service, and fair pricing. read more

I always love to support local and family owned businesses. I found this place, the gentleman immediately accommodated me and my windshield got fixed in a timely manner. Will recommend it to everyone. read more

My windshield was replaced quickly and efficiently in the same business day I inquired. Great service, great communication. Definitely recommend! read more

My windshield was cracked and I needed a repair pretty soon due to the crack running fast. Richard stayed until I was able to make it so that he could assess the window and get the right window. The service was fast. Richard was fair a d professional. read more

I highly recommend this shop to anyone who needs a glass repair. I was reluctant to try this shop because he gave me such an amazing quote. It was literally half the price of some of the other quotes. Good reviews on yelp, cheap price and worked hard to get me an appointment the following day. I really needed to fix my window because of the rain and my daily commute from Benicia to Vacaville. My car was actually broken into right in front of the main entrance at Kaiser Vacaville. I believe it was the owner of this glass repair store who I Talk to lighten the afternoon on a Friday and he got me in the following day so I could make it back to the hospital. The owner actually did my repair and stayed open an additional hour after his shop closed just to help me. Who what days would do that? He did a beautiful job on the repair and went The extra mile for me. I highly recommend this business to anyone needing a window repair. read more