Guy always takes care of my cars and charges a fair price. He can be a little short handed at times…read morebut he works hard! And gets you rolling!

Well How the mighty have fallen! Guy used to be the best in town. Honest ,fair,kind.Move forward to…read moretoday with a bigger garage and wifey at the shop and you have poor quality,rude phone service (if she answers at all or returns your call ) and forget about talking to Guy anymore! You get Guy being snappy and rude and tired and even found asleep on the garage floor! Took my daughters car in for headlight replacement it just fell out twice because Guy didn't remove bumper and install it correctly! Then we moved and found out Guy over tightened the bolt to the oil pan and the wrong oil filter! I mean basic mechanic work here GUY! I won't even go into the shotty work he did putting in my Cadillac converter! Didn't last a month! Very disappointing how money changed such a nice young man. I'll never go back again!

Matt and his team are not only great at transmission work but their customer service is hands down…read morethe best in the business. they treat you like family. absolutely highly recommended! thank you matt for taking care of my Honda Element

Super nice guy that checked our daughter's car when her dash flashed a transmission code. Very…read morehonest and explained everything well to both my husband and I. Fair price. Will return for any transmission issues. Neat old service station building across from historic courthouse. Thank you!

I had a great experience at CB, in and out with a routine registration. The mechanic even took me…read moreout to see my car lifted up so he could point everything that looked great and things to keep an eye on with no sales pressure at all - I've never experienced that level of care and thoughtfulness before! The entire staff behind the counter was extremely friendly, and I enjoyed hearing them tell stories of how they helped out strangers in need on an extremely rainy day. These guys are the epitome of "good Samaritans" and I'll be back for sure!

Mr. Pawlik, My name…read moreis Terry Coleman Jr. You have a problem in your shop? I had a complaint that I wanted to address in person to Jerome. He took the request as talking face-to-face as a threat. I saw the fact that he didn't want to talk to a customer face-to-face as a bigger issue any original complaint. He believed that I was upset so he felt necessary to contact my mother to, in his words "bridge the gap". Here is another issue that was bigger than the original. If a customer and a business has an issue, the customer's family members shouldn't be a part of it. Today I came in to talk to Jerome to voice my complaints and instead of listening to the customer, he tried to justify his actions. Instead of hearing me out, he attempted to downplay my concerns by cutting me off mid statement. I tried to remind him a few times that I have a complaint as a customer Jerome interrupts with justifications to 1/2 statements . I admittedly interrupted him when I wasn't being heard. He injected that he suspects its a race issue. I don't see this as a race issue. I have a customer complaint issue that turned into three and I'm still not being heard. I tapped on the table to emphasize a point and seemingly he saw that as a threat or intimidation so he hit the table extremely hard a few times seemingly out of fear or anger. So after 15 minutes of me not giving into his narrative, Jerome showered frustrating love upon me as a Christian brother. And then he kicked me out. I told him that he wasn't Christlike. He may be a Christian, but not Christlike. I gave Jerome an opportunity of earn a loyal customer and he failed miserably. The rest of your crew is awesome. I can say that with no equivocation. I especially like to single out Kevin. His customer service instinct are awesome. If he teaches as well as he performs, he should lead a customer serviceworkshop at Christian Brothers. Take care and be well, Terry Wayne Coleman Jr

This place is honest and dependable. Best in Richmond! Give them a chance you won't regret.read more

I was sent here to get my tire bolts fixed and since I was there I asked if they could repair one…read more(1) single blown out bulb in my headlight. Geo Diaz comes to tell me he couldn't fix it because the wires were fused together. I go home and later discover all of my headlights were out because these mechanics disconnected the wiring of both headlights. Geo Diaz could never give me a straight answer or explanation either. Do better and stop acting like servicing people is a drag.

I've been a customer here since 2016- I have earlier reviews.... Absolutely will never not bring my…read morevehicles here- all my family cars are serviced here and I've referred several friends. They remodeled the place kinda recently and it's all fancy, idk how I feel about that i miss the oil and grit from years past anyhoo- the service is excellent they will figure out what's wrong and won't try to clear your bank account out for it. Also even though the waiting area is great they offer shuttle service if you live nearby. I think I've been thru about 8 or so cars in the family over the last 9 years at this point so that should tell you I trust them pretty well. Yep, it's weird but.... #2025BIGBACKAPPROVED!!!!

I've been calling about my convertible top on my Mercedes but no response I guess I got to seek…read moreelsewhere

Daniel replaced the failed starter in my 2015 Honda CRV. He ensured the wires were routed/fastened…read morecorrectly and did a quality job. He didn't rush his way through this "knuckle buster" car repair job. Highly recommended for auto repair.

Replaced windshield washer pump on 2018 F150 Top notch service AOK AOK AOK AOK AOK AOK AOKread more

These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.

They are very reliable and I trust them for the past 10 to 12 years I won't take my cars anywhere…read moreelse

Charged me 1000.00 dollars to change a part and that part didn't even need to be changed at all…read morefound that out after they gave me another estimate for 500 dollars and decided to go to the dealership and everything was covered under my warranty never will I go there again..