My 3 children and I lived here for a few months while homeless. The manager will only allow us to stay for 3 weeks then we will have to check out for 1 day and come back. That made things kind of hard for us because I had to be at work at 7:00am and we would have to move all of our belongings out. Then, when we would return, we would be checked into a different room. This kind of pushed us out of our element because I'd have to Spring clean the room all over again to make it comfortable for me and my family. Although, the bedding was clean, we would throw a clean sheet on top of the motel bedding and then sleep underneath our own personal blankets and on top of our own personal pillows. The managers, George and Davi were always very helpful and assisted me with clean sheets and towels to make us feel comfortable. The women desk clerks always courteous and treated me and my family kind. I've never seen any pests in any of the rooms we stayed in. The property was quiet and always felt safe. If any strange guest booked there, after any suspicion,they would be kicked out immediately and management would activity close the security gates and monitor the premises. I highly recommend this motel for families who need long term stays that offers reasonably low weekly rates. As long as you're a clean resident and clean up behind your pets, I don't think they will mind guest with pets. We had two shih Tzu miniature dogs and they were potty trained and we always kept our room nice and clean during our stay here. Management had always made me, my family, and our pets feel welcomed to stay here. read more

Location is good. Layout of the room is good too. But the room is extremely dirty. It looks like they do not clean it in between guests, ever. Walks were gross with boogers, bedsheet were stained and dirty, bathtub was so disgusting we took showers wearing flip flops. No trash cans. We killed a spider in the room. Both windows were open. Door wouldn't lock from the inside. The place isn't abandoned, not well taken care of. We felt very disgusted by it, we only stayed cause we got there from a very long trip. read more

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DO NOT STAY HERE UNDER ANY CIRCUMSTANCE. Room was filthy and infested with BED BUGS. Booked 2 nights and left after the first. They wouldn't issue a refund. Absolutely appalling that this place is allowed to stay open read more

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This motel should've posted a warning. The rooms were not sustainable. We walked into our room to a broken window curtain and rod, blood on our sheets with no comforter, graffiti on the furniture, no working TV, blood/feces splattered on the wall, and no assistance from maintenance or the front desk at all. When asking for a refund or another room we were told they're booked up for the night and there's no refunds; you can call your bank or third party service you paid through. It was absolutely disgusting, not a good experience, and unacceptable to rent out for a night or longer. read more

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HOTWIRE put my college - aged daughter here with deceptive photos on their website showing fresh, clean rooms. It's nothing like the photos on their website... It's a real shithole. There were feces smeared on the walls by the bathroom along with holes in the plaster. The shower had broken tiles with sharp edges easy to slice your foot on. Old food was still inside the broken fridge. The dumpster outside her room had a mountain of trash around it and cats were everywhere after the rats the garbage attracted. Vagrants were smoking weed in the parking lot and harassing my daughter as she walked to the hotel from the car. The front desk clerk was barely conscious and didn't even tell her what room she was in before he walked away in a stupor. HOTWIRE showed pictures of rooms that appeared to be remodeled but in actuality were NOTHING like they presented on their website. HOTWIRE declined my offer to look at the photos and said it didn't merit a refund. I moved my daughter out of the roach and rat infested dump to a nicer Best Western nearby. HOTWIRE refused to credit my account or even to help me get my daughter to a safe hotel. They were fine leaving her stranded in East LA in the middle of the night. I had to book another hotel myself and pay walk in rates because HOTWIRE felt the dump bug and rat infested hotel with feces on the wall is ok for a college girl. HOTWIRE can't be trusted anymore since they sold out, their website supporting this unsafe shithole is totally unacceptable and we're out $80. Stay away from this place and stay away from HOTWIRE. read more

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If I could give zero stars I would. On Sunday 4/28 I booked a stay for 3 nights with a Wednesday 5/1 check out date. I needed a place to stay until my apartment was ready for me on Wednesday afternoon. When I pulled up to the parking lot, I was greeted by multiple men whistling at me and cat calling me. They were using drugs right outside the motel doors. I didn't even feel safe walking out of my car to check in, nor did I feel safe staying there even 1 night as a single young female. I had called the desk and told them I don't feel safe and was told "well your room is on the second floor" as if people can't walk up a staircase and potentially do god knows what to me. After much hesitation the woman on the phone said she issued a refund. I had booked through Booking.com and had contacted the site today 4/31 and was told the motel still hasn't approved my refund nor waiving of cancellation fee. I was charged $250 for the stay plus $59 to cancel. I called the motel and a man answered and said that he will complete this request. He hung up immediately. I receive an email a few minutes ago from the booking site saying that the motel still hasn't approved the request. This motel clearly doesn't care about people's safety, only cash. I will be coming in physically to resolve this and will get a civil case going if needed. Horrible customer service. read more

The photos online look good I wasn't expecting much for it being a motel but I have seen truck stop bathrooms cleaner and in better shape than this place. The first thing that hits you when you walk in is the smell of cigarette smoke and weed, than you notice all the graffiti in the room and from there it just gets worse. NO SMOKE DECTOR!!! Holes in the walls along with bad patches there is blood on the sheets, the door has been kicked in previously and barely closes/ locks, the air conditioner is held together with tape and there's exposed electrical wires from the face plate on the outlet missing, and to top it all off BED BUGS! We went to the front desk to ask to switch rooms and they flat out said no and gave a bad attitude with it. They even refused to give us new sheets and more than 1 bath towel for a room with 2 beds and 4 people in it. read more

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WARNING!!!!! DO NOT STAY HERE!!!! KEEP FAR AWAY!!! This place is a dump. Also ran by slumlord new ownership. -filthy rooms -rickety Windows and doors that barely close or lock -strange people knocking at all hours of the night -Many people have been living here for several years -trapped out the game and burnt tf out -management is lost clueless/unprofessional and disrespectful -Every single thing will be an issue here from the basic functions like getting fresh towels to get a new room key- ms manager Thang enjoys her beauty sleep. -rats and roaches -police activity often -and don't dare say the place Is anything but perfect or the horrible staf will yell and wave hands and have the nerve to say 'you're having a fit' Unbelievable This place should be shut down for the way it's run More like a shelter or jail read more

BOOKED THIS ROOM on Expedia. photos showed fully furnished room, with 1 Double bed. Upon arrival, given a room with No furniture, 2 double beds with barely any sheets and 2 pillows, 1 small fridge and a wall mounted television. The room was clean. But had nothing, no nightstand, no table, no hangars. The maids were nearby so asked for Blankets. She brought 2 old yellow blankets with cigarette burns all over them. We were there for a Concert only. And found out from other party goers their rooms only had a bed and Television. The maids claimed the hotel under renovation. We heard many guests on motorcycles get turned away as they yelled " I have a reservation, I made a reservation!!!" they were turned away. The office people all Hindus now. We stay the night and at 5am we went home. Our concert was Great but not the Stay at this dump. (That was clean) Was there weekend of AC/DC concert APRIL 2025 read more

It's within walking distance of Sprouts and Cost Plus and Target is a bit of a trek. But, hey, if you're hungry, I found a half eaten stale burrito next to the night stand and a fuzzy almond on the floor by the lamp if you still need more protein. It's In an industrial area so it's deserted. It's also a 10 minute walk from the Sierra Madre Gold Line stop. The room itself was so dirty. Bathroom had black mold and the toilet had poop stains on the outside. Lamps were broken and only 1 of the outlets worked but sparked every time I plugged in my phone. It took 8 hours to get a full charge so something is fishy with the electrical here. Def a fire hazard. The pool was locked and they wouldn't let anyone in. It was 96 degrees but I'm probably lucky I didn't go in and catch some funky bacterial infection. Just gross. read more

This motel is pathetic garbage with trashed rooms and tv that is not working despite the outside signs saying to the contrary. I would not recommend it to my worst enemy. read more

Was a terrible place no nightstands or chairs no hangers, no water in bathroom, bugs, windows not sealed so cold air coming thur, staff not helpful at all you ask them a question and all they do is say I don't speak english read more

I'm laughing my a off at the reviews. Sadly my friend didn't consult me and paid for five days. I guess he will come down with a combo black mold lung disease. I'm sure no one can swim in the shark infested pool because of the various animal life that exists there. And they have a real NERVE not accepting pets!!! read more

The worst hotel I've ever booked with. We booked 2 rooms for two nights, but unfortunately we ended up only staying for one night due to the unexceptional conditions. One of the rooms had blood spots on the wall, door, towel, and lamp. Not only that there was BED BUGS... the other room had moldy window seals and shower handle. The bed sheets/towels were not fully clean. If safety is a priority for you, neither of the rooms had a second lock like most hotels. We didn't stay in our rooms and opted in sleeping in our cars because there was no way we would want to sleep in those beds. I would not recommend staying here. read more

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Quiet motel with gated access to ensure security of guests. Check in was smooth and quick thanks to the efficient lady at the front desk. My room was styled like a bungalow so I did NOT experience overhead noise from other guests stomping their feet in rooms above. My room also came equipped with a microwave, refrigerator, coffee maker, 43 inch flat screen TV, closet with hangars, hair dryer, a wooden desk and chair. There is a 7 eleven, staples store, sushi restaurant and Cadillac as well as Range Rover dealership close by! My dislikes with this place are they charge a $20 cash deposit at check in, there is no swimming pool and fitness center. The refrigerator was smelly and there was no telephone, alarm clock, ironing board and iron in my room. Also I saw a roach in the bathroom. read more

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Omg. We had booked this to stay after a full day concert so we wouldn't have to drive back to Orange County right after. Thought the photos on Expedia looked good and who doesn't love a little retro nostalgia? People were being loud and milling about, walked in to the room at 12:25am. It was hot. (59° outside) went to turn on ac, didn't work and missing buttons. Put our bags on the beds and noticed how ramshackle and filthy the room and floors were. Went to use the bathroom and was greeted by filth, mold, blinds that looked like a prisoner escaped the window through them. Then saw the cockroach. Nope. Done. Packed the car back up and were on the road by 12:30 and made the late night dive back to Orange County after dropping my sister off in west LA. Don't believe the photos on Hotwire or Expedia. Look at the photos people here took. It was gross. I only wish I'd taken the time to take photos but I just wanted out of there. read more

I'm renaming this to the NO Way Motel! Needed a last minute 1 night room in Pasadena so I booked through Hotwire...truly disappointed! I highly advise anyone to skip this motel. Check in was any time after 2 PM. Got to the Motel at 2:30 PM and there's a sign that read, "Back at 3 PM". That was frustrating as it was incredibly hot and I really needed to use the bathroom. So, we left to a restaurant and came back at 4 PM. There is a $20 CASH deposit required. Good thing I had cash ($23 exactly), but that would have been useful to know prior to checking in. Took a quick glance at the pool...nope, not doing it! Definitely would catch some flesh eating bacteria from that pool. The room...well, NO toilet paper. WTF? Overall, pretty dingy and old with a paint job. Toilet was unstable so one hard lean to the right and I was scared to topple over with the toilet. At 6 AM it clogged up, wouldn't flush so we went to front desk and they said maintenance arrived at 8 AM. So, bathroom was just out of commission. The unexpected guests...tiny roaches scattered all over the sink when I turned on the bathroom light. Ugh!! My skin is crawling. The noise...so annoying!! The guests above us must have been performing a triathalon or something. It was a pattern of running, door slams, yelling...and repeat. I saw a Best Western a block away and I was tempted, but then I told myself it's just 1 night. I will survive. I am the type of guest that likes to lounge around until check out time but with this place I was ready to leave ASAP. read more

I stayed here in 2007 on my way out of California. Returning to California in 2024, I thought this made sense. I don't know if the operators are ownership, but each time I stayed I had a room missing a working tv or microwave. There is no continental breakfast either. My final stay had a clogged toilet, no tv, no working lights and a dirty floor. In the dirt was a used crack pipe. Speaking with the front desk, he blew it all off with considerable attitude. Not worth your money - business or pleasure - and possibly dangerous for friends or family. Disappointing. (Where are all the folks with hospitality backgrounds? This IS LA.) read more

Roaches Roaches Roaches!!!!! You have to hook up the TV yourself also. We did not realize there were roaches until I got up around 1qm to pee. I turned on the lights and they were everywhere!!!!! Called Hotwire and got a full refund. Checked out at 1:30am. Wish I could post videos. They were everywhere. Even on my dog!!!! read more

Hi-Way Host Motel - Hotels Near Me - Pasadena, California

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DO NOT stay here. The rooms have black mold everywhere. The room I stayed in had black mold around the shower and the window in the bathroom. The window next to the bad also had black mold around it. The entire room had a musty smell of mold. read more

This is the motel you see on a cops show. Never updated and barely passes as place to sleep.

This place is completely infested with bugs. Roaches, worms, and bed bugs. Me and my child left covered in dozens of bites. Roaches crawling all over the place. Absolutely disgusting. The shower curtain doesnt fit the shower so it only closes 25%. The microwave doesnt work. Electrical outlets falling out of the walls. Bugs bugs bugs. Really rude overnight staff. The entire experience was terrible. Id rather stay in my car than stay here being eaten alive by bugs. read more

My room was clean. However, I stayed on the bottom floor. The noise of stomping above me was just insane. You hear every step which sounds like elephants wrestling and it's all hours of the night. The manager or owner, David, was a nice enough person but seemed a little "not with it." Furniture was old and funky "used yard sale" looking. Rooms are non smoking but smelled like weed and cigarettes. Had to use a scented candle to avoid the smell. Rooms have a microwave, refrigerator and coffee maker. Maids do not clean the rooms on a daily basis. They will give you clean towels, etc. if you ask them. I asked for a broom and a mop. They gave me a broom but HAVE NO MOPS! I did as they do, wrap a wet towel around the broom and mop! I'm laughing at this now because it seems so insane but at $90 a night you get what you pay for (although 90 bucks today gets you a super budget budget motel). I cleaned my own room (AND DISINFECTED). Thankfully if they did have bugs in the past I didn't see one bug. If I had seen just one roach or bed bug it would have been an INSTANT wrap! It's mosquito season so that "cess"pool they call a sparkling pool was next to my room. Mosquitos were eating me alive even with Avon Skin So Soft sprayed on my body from head to toe, Overall, I wouldn't stay here again but that's mostly because of that upstairs noise. read more

Simple, affordable rooms. A $20 cash security deposit is required at checkin. Upon settling into the room, I notice burn holes in the bedding and ashes in the window seal. The satellite tv stopped working. There are no phones in the room to call the front desk. read more

The 1 Star rating is only because of how close this dump was to the Gold Line. When we arrived, there was "guests" hanging out in the parking lot, getting high. I thought nothing because it's legal and it wasn't going to be an all day sesh. Welp, I was wrong about that, there were more getting high when we got back from being out. After being out and getting ready to relax, the TV didn't work. And after going back and forth, a $10 refund was the most she was authorized to give. Long review short, we bounced after getting the $10 refund and left the key card. I filed a claim with the bank and am banking they dispute the charge. Customer service was horrible. Turns out this place is scattered with weekly tenants throughout the Hotel. Good luck and hope you have a better experience, better yet. Just pack a sleeping bag and sleep next to DisPo a couple of blocks down if you're desperate read more

The front desk girl Taline is amazing and makes this hotel what it is! She's so kind and cares about each individual here with her heart and soul!! So thankful for her and the manager Yohana! Me & my boyfriend wouldn't stay here if it wasn't for them both! Seriously! On the other hand, this one young girl with light purple hair, her name is Paloma defines the definition of RUDE! She literally hates people, especially if your a nice person! I wish they would fire her! The rooms are always clean , they remodeled most of them. And it's basically a home away from home motel. Definitely love this place! Thank you hi-way Host Motel motel! read more

The worst place to stay. Please People pay little extra stay in normal place it's a zoo with different homosapiens ... rooms are very dirty it's disgusting I don't have nasty words to describe ,, where is pasadena city health division 80 % of occupants are covid 19 read more

I have really low standards for motels (case in point: http://www.yelp.com/biz/grove-terrace-motel-wheeling) and feel that the Hi-Way Host Motel should be given zero stars. The final night of our trip to California was going to be a short one - a late night following the BCS Championship Bowl and an early morning flight - so rather than waste money and time leaving Pasadena and heading back to LA proper we got a room here for $45. This place is fucked up. The owners know just enough English to lie to you. Check in time at 2pm? At 3pm they'll tell you it'll be ready in half an hour. At 3:30 they'll tell you it's being cleaned and will be ready in half an hour. They know enough to tell you that you have to give $5 cash for a "key deposit" but not know enough to understand your request for a receipt for it. For your $5 deposit you'll get a key that the cleaning lady has because she's still in the room. What she's doing I don't know because the place is shit show. If an establishment is so nasty that you don't feel comfortable showering, you know it's bad. The stench was horrible. Like 100 years of cigarette smoking in a closed room in a hot climate. And surely the stench was only made worse by anyone like us who refused to shower. "Brand new non-smoking rooms" my ass. The clientele was about what you'd expect in a run down dump like this - it looked like crack whores and fugitives renting rooms by the month, Justin and me, and one old, rich Auburn grad who that had just flown in for the game and would be flying out the next morning. Not sure what that guy would have thought was worse, spending a night at this place or the final score of the game. Go Noles! read more

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This spot is really disgusting. I rented thru Air BnB, so prepaid; on the second day I had no hot water in my bathtub. I elected to check out since the floors were also cracked, walls were damaged, floor molding was dirty, towels were awful, I could go on and on. They promised a refund for all prior paid except for the 2 nights I stayed; I agreed. They will not provide a refund. Air BnB also sucks because their refund policy does not accommodate anything except if it happens within 24 hours of check-in. Stinks! read more

Ive never seen a hotel room this bad before. I didn't feel safe. The curtains were hanging from pvc pipes, the floors and furniture had holes in them and non smoking room had a very bad cigarette smell. read more

I loved staying here! I was here for Super Bowl 2022 weekend and was put in one of the renovated rooms. The bed was really comfortable and the TV had cable channels (including some movie channels like HBO). The Wifi was strong for when I needed to take Zoom work meetings. My room also had a microwave and a mini-refrigerator, which was nice to have. I thought that the front desk staff was very pleasant. There was plenty of parking and was able to find a spot right in front of my room every time. There's a gate at the entrance of the hotel, which made me feel safe coming back at night. The location is great with lots of restaurants and food options nearby. There's also the Gold Line metro stop (Sierra Madre Villa Station) that's about a 10-minute walk if you need to take public transportation to get to Downtown, etc. I only wish that there were more trash cans outside of the rooms because I like to throw my food/trash rather than keeping it inside. Overall, I thought that the room was good for the price I paid and would highly recommend! read more

Clean but very minimal accommodations . I did find a small baby bug in the bathroom . Bottom level rooms are facing the parking lot . Woken up numerous times with people talking loudly and locking their cars and having their cars honking. Don't stay here unless you have some real strong sleeping pills! They don't even supply a Kleenex box in the room! Really cheap. Other places are more expensive but might be worth the money. At least you get breakfast at other places. On the weekend they jack the prices up by almost $30 . Surely not worth it. You get what you pay for and you pay way too much for what you get here. On the positive side it looks like they have made some pretty good efforts to refurbish the rooms but the efforts don't qualify the price they charge for the weekend rate. read more

Place is very cozy and inviting. Front desk lady, Taline was very polite and patient with my issues. I am defenitely staying here again next time if local again. read more

The girl with purple hair is a asshole! She was so mean to me when I stayed there and I was trying to be as nice as possible! I even heard her breaking hippa laws by talking about people who stayed there and their room numbers... that's a joke. I really would like to know why a place would want anyone like that working for them. read more

First of all let me start by saying , the main photo is not updated on the area at all! When we arrived , I was kinda skeptical to get off the car, my husband entered our room , and I got off , as I went thru our room , many things wrong , ugh where do I start?? This is actually a Health Department issue, and if bo one is cooperating in this , maybe it should turn into a Health issue . Room had an odor, dirty towel next to the toilet, shower had NO water pressure, floor was dirty , main blanket on bed looked filthy, blinds in room , some broken , bathroom window , no lock , air conditioner filthy, looked like never cleaned or wiped, microwave and refrigerator just as bad .. toilet was flooded from the beginning, hair dryer not working ??? And last but not least when I arrived home , to unpack .. me and my Husband found a bed bug in our luggage, and our luggage was on top of the big dresser, due to the filthy floors .. C'mon!! Get this issue, and Motel fixed , and cleaned !!! It Gross!! #totallyupsetting I added one star , but I don't think it even deserves that?!?! read more

Do not stay here! It's infested with bed bugs. After first 2 nights we woke up with bits all over.We told management and were told to look in the mattress and bed skirt. Sure enough we found 2 bed bugs. Its like they knew they don't wash the bed skirts and are aware of the bed bugs. Not to mention they didnt want to give us a refund for both nights! This place is a jealth hazards! Nevermind all the drug dealing going on there. Stay elsewhere for your health! read more

Hi-Way Host Motel - This motel is disgusting! It's pool is an algea infested mosquito trap! - Hotels Near Me - Pasadena, California

I laugh at all of it. My partner and I were desperate to stay somewhere. So we came across this place. I'll just leave it at: we got lucky we had a DECENT room (room 221). Did have two roommates, which were roaches. When walking to check out came across some fresh blood. DO NOT WASTE YOUR TIME. LOL read more

This place is awful. I am so terrified. It is dirty and gross. There is no air conditioner. Strange people too. I feel afraid to sleep. read more

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I should probably start of by saying this. The following is a brief disclaimer. : I've never written a review before in life. This is ,because , as a former business owner (caterer), I understand how unfair it is to lose profits because of some disgruntled customer. One who expects you to serve him/her more than what they what they paid for. Therefore I am otherwise opposed to leaving reviews. This is why it has taken me a while to write this. But , after deep and thorough ponderance , I've decided that this is unequivocally necessary. Do not visit this place ! I patronized this place 4 or 5 times before I realized that these people were swindlers. My friend and I met here one night , and because my friend is normally picky about cleanliness, she checked the sheets to see if they were clean before she went to lie down. She dicovered bed bugs. At the same time , i was trying to get the T.V. to work , but the cable wasnt working in the room. I went to the office to complain. After SEVERAL HOURS, our room was switched . The cable in the new room worked , but to our horror , there were bed bugs in this one too. We complained again. Unfortunately by this time , they had no other rooms available, and it was way too late to go to another place. We were tired so we stayed until the sun came up , and not a moment longer. However we were promised that our room fee would be refunded promptly in the morning. When we reached the front desk , I approached , and tried to be discreet, because I saw that there where new customers. However the Lady that was there became intensely irate when I tried to settle the issue of my refund. I was told this; " Prople come in here off the streets all the time. Its their fault , not mine. If you want money back, then You'll be banned. And we have your ID information, and we will F******g report you!" First thing I thought was Ban me ? Who Cares , Im not coming back !!!!! And report me to who ? For what ? I wish I could give this trash dump negative stars. read more

If I'd be given a choice, I'd give a rating less than 0. Recently I was trying to book a 3-star hotel via Hoteire and received the confirmation of this awfully disgusting 2-star hotel. Though my trip is a few days away but I visited one of my friend and found it to be the dirtiest place ever. I contacted Hotwire but they hung up the phone which made me realize that they're even worse than Priceline. I could only wish that i receive the cancellation of this hotel with full refund since I haven't started my stay yet because I'm not staying there at all. Found another great price and a wonderful hotel thru Expedia! read more