I had a very disappointing and uncomfortable experience at DSW Designer Shoe Warehouse on March 20,…read more2026, around 2:00 p.m. I came in simply looking for shoes for myself and my children. While browsing in the kids' section, I noticed a woman, who later identified herself as the manager, following me around the store. After I moved to the back, she sat down and continued watching me for about 10 minutes while I shopped. I eventually approached her and asked if she was following or watching me. She said no. I then asked if she was the manager, and she confirmed that she was. When I asked for her name, she refused to provide it and told me I didn't need to know. As a Black college graduate, an English teacher, and a mother of three, I found this experience extremely upsetting and disrespectful. I was treated as if I were doing something wrong when I was simply shopping for my family. No customer should feel singled out or profiled in this way. I completed my purchase and left, but the entire situation left a lasting negative impression. I hope this location takes this seriously and addresses how customers are treated moving forward.

Poor service. Second visit waiting for service. I guess they think you will buy a pair of shoes…read moreafter trying on only one of the shoes.

Been coming here for years. This store has always given me good customer service. I plan on buying…read moremore shoes from this location. You'll always get good deals.

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

I heard about the Nike Clearance Store in Pasadena from one of my coworkers and my main goal was to…read morego there and get some tennis shoes. I ended up finding so many great deals. I did leave with a pair of tennis shoes and a Nike tank, and I'm not exaggerating when I say this store is amazing. My tennis shoes were $59.99 and the regular price was $130. The deals were seriously worth it. The staff were also great. One worker in particular, Tee helped me with the pricing and made sure I got my 15% discount. Everyone there was friendly, helpful, and welcoming. They have a huge selection for women, men, and kids, all discounted from the regular Nike prices. I definitely recommend checking it out.

How did we not know about this place sooner?!? We typically go to the Tangler Outlets Nike store…read morebut this place seems to have better deals. My husband and I thought this store had a great selection of discounted clothing, shoes and a socks. I think our biggest find were $80 Nike Kids' Air Force 1s for $39.99! Our kid LOVES them! 6-packs of socks were $15 as opposed to $28 at other stores. Employees seemed helpful. We'll definitely return!

We came to look for first pair of work shoes. We found exactly what we needed although we wish they…read morehad more k a selection. Our family will be back.

This store is nice clean, and has a large selection of shoes. There's a nice clearance section. If…read morethey don't have a size or a shoe you want they will Ship them to you free of charge.

Great staff and customer service. Clean snd nice store. Highly recommend! Great selectionread more

Horrible establishment with terrible customer service. I visit many shoe stores in Houston and the…read moresurrounding areas and this by far is the worse. VERY LIMITED SELECTION. I was told to hurry up and make a purchase by a manager while deciding which product I was wanting to purchase. I thought maybe he was having a bad day. Only two days later the same manger told my cousin to hurry up and pay while he was looking for his debit card. This is no way to treat a customer. My other concern is on highly anticipated releases they force you to buy merchandise at a certain dollar amount to be eligible to get a pair of shoes. I'm sure this is illegally and I'll be contacting the proper people within the state to find out the exact laws on this manner. Long story short take your money somewhere else where it's appreciated.

This was my first time at this Nordstrom Rack location. I had found what I was looking for on the…read morewebsite the previous evening and went into the store to get it. It seems small compared to other Nordstrom Racks I've been to. However they have a decent variety of things, women's coats and jackets, active wear, pants, tops/blouses, intimate apparel. After some perusing, I found what I had came for. The quality of the outfit didn't look as good as it did online. Nonetheless I grabbed it and a couple other blouses and tried everything on in the fitting room. They had an attendant at the fitting room who was helpful and it was easy to get in and out of the dressing room. The checkout process was fairly quick and when asked the cashier let me know what their return policy was. I had until January (it was earlier this week when I purchased my items, so early November), with the receipt, all tags, and the items obviously never worn. I'm not sure if this is their usual return window or a special one for the holidays but its more than enough time to return something if you need to and I did so this was helpful. When I returned my items a couple hours later, after finding something that better fit my needs, the return process was a breeze and they refunded my money back to my original form of payment.

Stopped in because it was on my route just to see if they are as amazing as described. Well of…read morecourse I headed to baby section first and never left.Will certainly be back when time permits and I'm in the area

We spent 2 hours in this store and ended up going home with the wrong shoe due to a mixup at the…read morecounter. When we called the manager she rushed us off the phone and said she would need to see the receipt. The store was closed so we went in the next day when that same Manager Adriana,again was dismissive and rude. She insists that you are wrong no matter what and has this mocking way of laughing at you despite there being nothing funny about a situation. It's an undermining, derisive and extremely unprofessional behavior.

Everything so overpriced! I am not going to pay 100 for a pair of shoes when i can get exactly the…read moresame shoe elsewhere first 20 to 30 dollars cheaper

Shoe shopping for the girls but forgot it's close to school opening so the line was out of control…read more They had enough staff but it was extremely busy. We found a couple of nice pairs but not in their size.

I love shopping at shoe palace because they have a lot of shoes that I like to buy from their…read morestore. Their clothing that they sell too are also things I like to buy because they all look good.