I would recommend using Hibbs Mechanical. Almost 7 years ago on Christmas Eve they came out and replaced our Hot Water Tank, 7 years later our tank had a leak. Hibbs came out and replaced it (as covered by the 8 year warranty on the initial purchase) with no issues, we just had to pay the labour. It was simple, no complications or questions it was replaced with no issues. I called them on a Monday and they came and installed it on the Tuesday.
We also had them replace our original house furnace (which was almost 30 years old) with a new Energy Efficient one, Robin (owner) mentioned about the BC Hydro Rebate Program being available to help offset some of the cost. Once we gave the okay it was ordered and installed on the following Monday. I was expecting it to be a drawn out affair, but they arrived at 11:00 and it was installed, and they finished the clean up and were gone by 4:30. No mess to clean up; actually Robins son, reinstalled the bi-fold doors that my husband took off for easy access, he even put back storage boxes that we had in that area as well. They needed a screen for the outside venting pipe and they came back a few days later to put that on, and to check out how the furnace was running (doing the tests for Hydro Rebate). They never kept us waiting, they were pleasant and polite, and gave us a very informative run down on everything.
Deb has been a pleasure to deal with on the phone, and even two weeks later, called to see if we sent in the Warranty Paperwork (we hadn't) so she did and sent us an email for our files. Again, I would recommend calling on Deb, Robin and his son to replace a Hot Water Tank and/or Furnace. (Nov.2019) read more