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Hickey Memorial Chapels

5.0 (1 review)
Open • Open 24 hours

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2 years ago

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McKenzie Funeral Home

McKenzie Funeral Home

(3 reviews)

First time visiting this funeral home. Even during the Covid 19 crisis, this place was still open…read moreand operation. Easily located off Cicero Avenue and close to a plethora of places. This funeral home is average sized. It's a bit out of date but very accommodating, great service provided by the staff. There was no "grief room" but I think that's the least of the issues if this is the result of the crisis. Bathrooms during visits are a bit sub par in my opinion. Wouldn't mind having my funeral here either.

My brother's funeral was last September. We had a GoFundMe to raise funds-funeral home is fully…read morepaid. It's taken me awhile to write this, so I understand it might be unusual to see this review so late. The owners were very, very nice. They were very caring individuals. This is not about the owners whatsoever. That being said: there were other staff who were walking around and watching us. That is their job, but one man in particular was so rude, I was taken aback. I don't know the man's name, but he was a taller man, a bit older. The look on his face can only be described as a scowl. The way he spoke to me was with a hurried and annoyed tone. He made it a point to follow me to the back room when I brought in coffee. This was my mistake as COVID restrictions were still around. I apologized to him. Thought the matter was done. HOWEVER, it was not. He made it a point to watch me in particular and it made me wildly uncomfortable. I made a comment to someone about him and he interjected he was doing his job-because he was listening to my conversation, apparently. The next day at my brother's funeral after my parents said their goodbye's to my brother: I was the last person in the room with the casket. Same person (and another person-can't remember) were also there. They were in a big rush to get us out. I looked back as I was exiting the room. I was obviously crying and upset (my brother died at 28) and the look on his face was even more intense, like I was a burden because I was there mourning my brother. Him and the other person were whispering about something to the effect of "he can't wait until this is over with". All I'm asking if your staff to understand the gravity of a situation. If they can't handle people mourning at a funeral and being upset, they should get out of their role ASAP. My parents were too upset to say something, but your staff needs to be more respectful to mourners, period.

Burr Oak Cemetery - Sign

Burr Oak Cemetery

(7 reviews)

We came here for Memorial Day weekend, and the grass was at my calves! I have short legs but still,…read morethat's not good! The gravestones lay flat here instead of upright like in Oakwood so one has to look down and walk a lot to find anyone. Some graves were nearly covered up altogether, and a LOT of water was around. We asked the crew about the lawn, and of course they mentioned that the water made it hard to maintain. Our grandmother had a vase in the ground that we requested to be dug out because it seemed to be either sunken or missing. They told us that people steal the vases, and we can't buy another one because they don't sell them anymore. Seriously? Where are we supposed to put flowers? Some gravestones have built in holes for flowers, balloons, etc. so maybe that's what people who choose to come here need to do.

I visited the Burr Oak Cemetery in August, 2023 to look for a few graves. I found the grounds well…read morekept, grass over the entire property mowed and the staff - office and grounds - very friendly and helpful. I did not see any displaced stones, litter, standing water or other problems. I did see drainage grates. They do have a policy that the office door is locked and visitors are requested to call the phone number posted - their main number. I did so, told them the names I was looking for and a few minutes later a lady came out with computer print outs with maps of the grave locations. If there is difficulty locating a grave, they will dispatch a grounds worker to help find it, which they did twice for me. (I missed the obvious.) There is a self-service kiosk to look up grave locations but it was not working. At one time wooden lot marker stakes were placed, but those have not been maintained so some are broken, lost or too faded to read. So, my experience that day was good but time will tell if that continues.

Hickey Memorial Chapels - funeralservices - Updated June 2026

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