First time visiting this funeral home. Even during the Covid 19 crisis, this place was still open…read moreand operation. Easily located off Cicero Avenue and close to a plethora of places. This funeral home is average sized. It's a bit out of date but very accommodating, great service provided by the staff. There was no "grief room" but I think that's the least of the issues if this is the result of the crisis. Bathrooms during visits are a bit sub par in my opinion. Wouldn't mind having my funeral here either.

My brother's funeral was last September. We had a GoFundMe to raise funds-funeral home is fully…read morepaid. It's taken me awhile to write this, so I understand it might be unusual to see this review so late. The owners were very, very nice. They were very caring individuals. This is not about the owners whatsoever. That being said: there were other staff who were walking around and watching us. That is their job, but one man in particular was so rude, I was taken aback. I don't know the man's name, but he was a taller man, a bit older. The look on his face can only be described as a scowl. The way he spoke to me was with a hurried and annoyed tone. He made it a point to follow me to the back room when I brought in coffee. This was my mistake as COVID restrictions were still around. I apologized to him. Thought the matter was done. HOWEVER, it was not. He made it a point to watch me in particular and it made me wildly uncomfortable. I made a comment to someone about him and he interjected he was doing his job-because he was listening to my conversation, apparently. The next day at my brother's funeral after my parents said their goodbye's to my brother: I was the last person in the room with the casket. Same person (and another person-can't remember) were also there. They were in a big rush to get us out. I looked back as I was exiting the room. I was obviously crying and upset (my brother died at 28) and the look on his face was even more intense, like I was a burden because I was there mourning my brother. Him and the other person were whispering about something to the effect of "he can't wait until this is over with". All I'm asking if your staff to understand the gravity of a situation. If they can't handle people mourning at a funeral and being upset, they should get out of their role ASAP. My parents were too upset to say something, but your staff needs to be more respectful to mourners, period.

Held my father's funeral at Kreuger Funeral Home and everything went as planned. They were…read moreaccommodating, communicative, and respectful of our wishes. We felt that the cost was reasonable and even though it's not the largest space, they were still able to accommodate everyone who came. They are a family business and they do everything they can to make the experience seamless. I liked that they helped create the tribute video and had a staff member making sure things were stocked and clean while we were there. It ended up snowing before we left and the owners cleaned off all the cars and made sure pathways were shoveled, that was a very kind gesture after a long day.

For over 60 years my family has depended on the staff of Krueger Funeral Home during the most…read moredifficult times. Generations of the Krueger family have lessened the burden of planning a beautiful service and burial or cremation for generations of my family. Whether it's a warm smile full of empathy, kindly guiding and suggesting options for services, or helping with pre-needs, every detail is thought of with such care. We are so grateful for Mr. & Mrs. Krueger, Clay, Kelle, Kanon, Cheryl and all of their wonderful staff.

Fantastic communication and service engraving my grandfather's burial grave stone!…read more Semper Fi!

Ashley is the best she really provided my family with a great experience especially considering the…read moretime that we are in with so many deaths. She literally delivered the best we could ever ask for

Highly recommended! The service was excellent and went far above and beyond what I could have…read moreexpected. Precious was compassionate while educating us on the process. She let us know what to expect and advised us on what would be best. I quickly came to trust her professional expertise and she did not disappoint.

From start to finish, the cremation services I received for my departed love one were completed…read morevery well, with expeditiousness, quality, compassion and dedication to helping me quickly navigate the necessary steps and laws involving fulfilling my Dad's request for cremation. Yes, I highly recommend this service provider, Prescious Love, of Direct Cremation Services of Illinois, LLC in Oak Forest IL on Cicero Avenue, and was well pleased with the value provided Ms. Love was very easy to work with, too, and overall quite knowledgeable in my moment of need and grief. She patiently answered my questions. The icing on the cake is that services were affordable. Ms. Love offered a great value for her service. Again, Thank you, Ms. Love! Indeed, you were a God send for such a time as this.

Several of my family members are buried there, but my grandmother & a few aunts were victims of…read moregrave desecration during the scandal in 2009. Being an out of state with only few survivors left in my family, i have had no luck receiving assistance to determine my next course of action. As I understand it, Burr Oak filed for bankruptcy and living family members can only expect a $100 settlement as compensation from their insurance company....12yrs is not nearly enough for the crimes of all the scumbags involved. R.i.P. Grandma Cleo..... Love, Jr.

We came here for Memorial Day weekend, and the grass was at my calves! I have short legs but still,…read morethat's not good! The gravestones lay flat here instead of upright like in Oakwood so one has to look down and walk a lot to find anyone. Some graves were nearly covered up altogether, and a LOT of water was around. We asked the crew about the lawn, and of course they mentioned that the water made it hard to maintain. Our grandmother had a vase in the ground that we requested to be dug out because it seemed to be either sunken or missing. They told us that people steal the vases, and we can't buy another one because they don't sell them anymore. Seriously? Where are we supposed to put flowers? Some gravestones have built in holes for flowers, balloons, etc. so maybe that's what people who choose to come here need to do.

We went to put flags on the soldiers graves Saturday. Found a couple of flat headstones had sunk. 2…read morecemetery workers Juan & Jerome came by & asked if we wanted help. They fixed both. Even put some dirt under them. They were nice, respectful & very kind. Went above & beyond expectations in these times. Thank you Juan & Jerome. FYI - The grass was cut but trees needed to be trimmed up and headstones need string trimming around them. Perpetual care was included in the purchase of the graves. I see the cemetery has a new parking lot and offices but some attention needs to be addressed on the condition of the landscaping. (and not just at the entrance.)

Despite being a trusted name when considering where to inter your loved one, my family's experience…read morehas been heartwrenching. Communication and accountibility has been pisspoor. We all know the pandemic happened, however, the time delay for work orders to be completed or simply placing the order for my mother's headstone, has been beyond excessive. I have personally recommended Dignity/Beverly/Lincoln cemeteries in the past but I will never do it again; Not worth the heartache nor headache. Even after phone conversations with staff that my sister managed to track down, we have no idea when we will see my mother's headstone completed and placed at her burial site. So very disappointing.

This place is the best. The work they do is perfect and is everything I asked for and more with…read moretheir design skills. Erica is so friendly and easy to work with.

The Printing Press, aka "Erica's Place", is the best of the best of all Printers in the…read moreChicago-land Area. Formerly located in Alsip, IL., Erica did the Printing for all the tenants of the building; including the author of this review. What a great friend, excellent printer, great prices, great former assistant Steve (who passed away), and such a GREAT FAMILY!! I/we really miss Erica's husband who would so generously plow the parking lot! HIGHEST RECOMMENDATION POSSIBLE! EXCELLENT PRINTING AT GREAT PRICES! GREAT FAMILY!!!