NEVER. Thanksgiving week our kitty is bleeding on his paw and Ashley not only couldn't see him but refused to give us any advice at all and was extremely rude about it in the process. Showing zero professionalism or concern must be the standard here. read more

I had been going for many years to Hickory Flat Animal Hospital, around thirty. Julie Partin was top notch and I was sad to see her retire a few years back. I continued to bring my pets there to keep up continuity. Dr. Friedrichs was my vet of choice, after Dr. Partin's retirement. Although he didn't have the extra credentials of Dr. Partin, he was great. Unfortunately, the last time I made an appointment for routine wellness check, when I arrived, was seen by a substitute vet. Apparently Dr. Friedrichs was no longer at HFAH. The substitute was friendly and professional and the dog liked her, however I was disappointed. They also have no Saturday hours, which doesn't affect me, as I am retired. I guess it's just what it is, but I finally made the decision to leave HFAH and find a different veterinary practice. read more

In past years, I'd always thought the world of the vets (especially Dr Partin) & the staff at Hickory Flat Animal Hospital but times have changed. The vets have come & gone. Now only Dr Lindner remains with interim vet(s) here & there. Staff turnover is a constant, customer service & personal care has suffered significantly. The times I've been in their office, I overhear staff gossiping & making fun of other clients. Very unprofessional. read more

I have been using Hickory Flat Animal Hospital for almost 20 years. The staff is friendly and does a great job for most common dog illnesses and minor injuries. I would have given 4 or 5 stars except for the issues listed below. . I have revised my review now that my anger has subsided. My first issue with this animal hospital occurred with my 11 year old German boxer who started dragging her rear left leg when walking which I told the vet about. He told me that this was most likely hip dysplasia. Although I am not a doctor or veterinarian I am a medical device engineer with several patents so I do have some experience (Shock wave electrodes with fluid holes - patent #9566209, Increase electrode life in devices used for extracorporeal shockwave therapy (ESWT) - Patent #9198825). I did some google searches and this symptom is usually the beginning of Degenerative Myelopathy (DM). This is a nerve disease of the spinal column that starts at the end of spinal column and progresses until the dog can't walk, eat, or breathe and eventually dies from it. On our next visit to Hickory Flat I had the same vet and mentioned what I had found which he quickly dismissed and insisted it was hip dysplasia. Not happy with his opinion I found DNA tests specifically for DM ($30). I purchased one and tested my Boxer and it showed 2 sets of marker genes related to DM which indicates that the dog probably has or will develop DM. I brought a copy of the DM test to my next visit and had them add this to my dogs records. My dog eventually died from this. I was disappointed that DM was not even considered until I did the research and determined what was wrong with my dog. My second issue came a couple of weeks ago. My 10 year old fawn boxer had come in for a broken dew claw which was properly treated. It was also time for his annual checkup, vet checked teeth, breathing, and listened to his heart. The vet said all were excellent for a Boxer of 10 years age. 7 days later while taking him outside for a potty break with no running or anything that stressed him he fell over on his side with foamy mouth and legs shaking and trembling. I comforted him in the backyard until he recovered enough to take him inside. It was after 6 pm so I had to take him to a 24 hour animal hospital where they discovered that he had a heart arrhythmia/murmur and large sacs of fluid behind each lung preventing him from breathing normally (probably congestive heart failure). I asked the vet if this should have been heard when listening to his heart 7 days earlier and the vet said that she would be surprised if it wasn't there to hear as this condition had taken some time to build up. I also took him to a animal hospital with a cardiologist who also said the same thing. During the assessment they told me he had 2 or 3 days to live so I had to euthanize him to spare him from any further pain an suffering. I am so disappointed that this was missed by Hickory Flat Animal Hospital in detecting this as those 7 days could have been used to get him to a cardiologist before he went so far downhill. Boxers have another DNA defect called arrhythmogenic right ventricular cardiomyopathy (ARVC), a heart disease that primarily affects the heart's electrical system. From my research It turns out this mostly commonly in Boxers, however, it is also reported in the English Bulldog, and American Staffordshire. There is also a genetic test for this that tests both variants of this gene mutation for $70. Although there is a nice section on Hickory Flat web page detailing common breed illnesses including those that are genetic, there is no mention of available DNA tests that can help with an early diagnosis. I would have given him the ARVC DNA test and if positive I would have scheduled him for regular cardiovascular checkups and treatments that could have extend his life. Very disappointed! I will never bring another dog here. Seems like their wellness checkup checks for wellness and not illness! read more

Hickory Flat Animal Hospital - The large circular area is a buildup of fluid from heart disease that was not detected in wellness exam. heart an breathing affected. - Veterinarians Near Me - Canton, Georgia

New to the area and needed to find new homes for our fur babies! Timely, polite, informative, and reasonable. We are thrilled to call Hickory Flat Animal Hospital Home for our kids. read more

Hickory Flat Animal Hospital - Veterinarians Near Me - Canton, Georgia

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5 stars for the Vets and the vet techs! Minus 1 star for the front desk staff. I moved from Buckhead to the Canton area and was worried about finding a great vet for my dogs. I chose Dr. Partin because she practices both eastern/western medicine and is a holistic vet. One of my dogs (Lexie) has pain in her hip and legs due to arthritis and was refusing to walk or get up often. After seeing Dr. Partin, Lexie is smiling and running/playing again. We are so thankful we found Dr. Partin. Today, I had to visit Hickory Flat again for my other dog, Lillie. I asked for whoever was available today since I will be out of town for a week and wanted to make sure Lillie was okay before I left. I'm glad they could fit us in last minute and I ended up seeing Dr. Lindner. Dr. Lindner is very sweet! The vets and vet techs here are all great. Super helpful and they listen to your concerns without feeling rushed. However... The first few times, I didn't have an issue, but today, I had a very rude lady check me out. Short blonde hair, round face. Long story short, I had medicine that Lexie couldn't use because she had a bad reaction to it so the vet said I could bring it back next time for account credit. Before I went to the vet today, I called to confirm if it was okay to use Lexie's credit for Lillie's visit. The receptionist on the phone said it wasn't a problem and that I could do so. Well, today while checking out, there was a short blonde haired, round lady that gave me attitude about it and while I was still talking (mentioning that it was in the patient's notes), she left to get up to talk to the people in the back. I wasn't even done talking! So Rude. Not once did she say, "Let me check or give me one second". She literally just stomped off to the back and then stomped back to the front, gave me the credit and told me the amount I owed. No smiling, no apology, nothing. Just a straight face. There was no need to be rude. The lack of communication skills was super unprofessional. Again, I've never had issues with the other staff members before. Just this one particular person at the front desk. read more

Hickory Flat Animal Hospital is so caring ,you will get the best of the best. We have three dogs and each dog requires different medical needs. The doctors are so knowledgeable and kind. The staff is extremely helpful and friendly as long as we have dogs they will be our vet of choice. read more

I found Dr. Partin online when I was looking for a holistic vet for a cat that I had just adopted from a rescue organization. She was so caring and helpful with the care of our cat. She immediately knew what the problem was and began medical and holistic treatment. I would highly recommend her. I love the clinic because of Dr. Partin. Most of the front office staff is very caring, polite and helpful. However, as some reviews have stated, there is one receptionist who is rude and abrupt. I, personally, don't hold that against the clinic; because the care our pet received there was exceptional. read more

I will not be bringing my dog back here. I rescued her a week ago from the shelter so of course she has some PTSD about vets and strangers. When I brought her in she was scared and uncomfortable the entire time, as expected. In result the vet and vet tec throughout her entire visit just kept telling me how bad she is, how I need to be inflicting pain on her & to get her painful collars. I will not be going back ever & will not recommend. I spent an hour of people talking terrible about my dog and she is apparently the worst they have seen, when she was just scared. Felt very uncomfortable and unwanted here. read more

We've used Dr. Julia Partin for 20 years for our dogs. She is top notch vet. She is knowledgeable, patient, and willing to try other solutions before jumping to surgery. Her staff is friendly, polite and efficient too. They even called days later to check up on our pets. When we had to put our elderly dog down a few years ago, we were mailed a paw print weeks later. We didn't even ask for it. They sent it with a sympathy note. We LOVE Dr. Julie and her staff. read more

I have been taking pets to hickory flat animal for about 12 years and I've never had one complaint. They honestly care about your animals. My morkie has a pancreas problem and in the beginning I thought we were going to loose him. They worked and worked with us until they figured out what his problem was. They called every day to check on him and that's comforting. Would never take them anywhere else. read more

Cindy (as she claimed was her name) was very rude to me on the phone. She had an attitude when trying to ask questions regarding my pet's upcoming appointment. I didn't feel comfortable after that. If they're that rude to you on the phone, I can imagine how they are in person. As a busy mom, wife, and pet owner, my time is too valuable to go somewhere where you're not respected and don't want to answer your questions without acting like you're bothering them. I took my pet to another veterinarian. There are too many Animal Hospitals around to have to endure someone like Cindy (she claimed her name to be) being rude to them. read more

We finally found a sweet puppy that my daughter could tolerate because of her allergies. We chose Hickory Flat because it is near our home. We have been soooo happy with the Hospital and the staff. You are greeted when you come in. They are truly interested in your pet and want whats best for them. I highly recommend them!!! read more

I just love Hickory Flat Animal Hospital! The front desk people are so nice, friendly and very helpful! They helped me so much with my cat Maggie when she was sick! Annie was so sweet and showed such genuine concern for my kitty! read more

Being a dentist's daughter, and having worked for vet and medical offices growing up, I certainly understand how emergencies can destroy your schedule. BUT.... I had made an appt for 3 wellness checks and vaccines for 3 cats. With Covid, I arrived early, called in, and sat in the car waiting.... And waiting.... And waiting.... With no communication as to how much longer it was going to be - or if I needed to reschedule. At the 3 hour mark, I STILL had not been called in - and they would not allow me to leave the cats with them in their carriers and run 5 minutes home - to use the restroom. They finally took my cats in (of course I was not allowed to accompany them) and apparently had difficulty with one of them, because I was told to bring them a fecal sample from that one. I did the next week, and waited to hear results. After two weeks, I called for results and they couldn't find my records at first. Then they found them and said results were negative - but I got a "reminder" the next week to bring in another. (?) I just felt that things were not well organized, record keeping was lax, and that leaving someone to sit in the parking lot for 3 hours was ridiculous. Thus I decided that driving 20 minutes to my old vet - who really CARED for my animals and was a good communicator was much preferable. What little communication I did have with the vet made me feel a bit disrespected even though they knew that I had been a vet tech eons ago. "Don't bring me a petrified stool sample." was a little over the top after a 3+ hour wait to get the FIRST cat seen! read more

I found out my pup Jasmin had cushing's. I was so shocked because she is 12 years old and she has never ever had anything wrong with her. Needless to say I was devastated. Her vet of 10 years told me the only way to treat her was chemo pills that cost around 500 a month. I stared researching these pills they wanted to put her on. Nothing I mean NOTHING out there on the internet was good about this approach. Heck the chemo would kill her before the disease. I could not do that to my pup. A friend of mine recommended Dr Partin. Dr Partin does regular vet medicine and holistic.I liked her the day we met. She listened to my concerns and together we started a plan to try to get Jazzie feeling better again. She called to check in and make sure what we were doing was working because this disease is tricky. We changed her diet around put her on Chinese herbs and I am happy to say Jazzie no longer shows the symptoms of cushing's. I feel that Dr. Partin has saved my dog's life. When I took her she was so sick not playing and sleeping alot. Now she is back to running around the house and stealing her brothers toys. Dr. Partin will always be my vet from here on out for all my animals. I cant thank them enough. Also My pup doesnt mind going there. Its the weirdest thing because she hates vets LOL.. So thank you Dr. Partin and staff.. Misty read more

We've been going to Dr. Partin for at least 10 years. Her and her staff are amazing. They are so nice, professional and caring. Your pet could not be in better hands ! read more

A friend referred me to Dr. Partin at Hickory Flat Animal Hospital after I almost lost my cat to undiagnosed thyroid disease that dominoed into other health problems and a hospital stay. Dr. Partin is certified in western and eastern veterinary medicine, which is nice because I feel like there are always more gentle alternatives to shots and pills. Hickory Flat helped me nurse my cat back to good health. I live in Atlanta but still make the drive there occasionally when I feel like my pets need a checkup or natural treatments to supplement my Intown vet's treatment plans. read more

Hickory Flat Animal Hospital has been our vet for over 10 years. To be honest, we have taken them for granted as a steady provider of excellent vet services until we recently lost our dog of 14 years. I couldn't have been more impressed with the way that they handled this difficult time for our family. They were direct, compassionate and professional. I highly recommend the team at Hickory Flat Animal Hospital as your family vet. read more

I think your experience will depend on which Veterinarian you take your pet to. I've heard good things about Dr. Partin; however, when I took my dog in I got Dr. Linder, and had negative feelings from the start, and it got worse. She didn't seem to want to do blood work to find out what was wrong with my dog, but at my urging, she did. She prescribed medication for him and said she would call me when the results came in from the blood work. She called on a Friday at about 5 minutes before 5 pm - while I was at work - and she called my mobile phone and I didn't hear it. When I saw she called, which was just after 5 PM, I listened to her voice message that told me she was getting off work at 5 PM and wouldn't be back in until the following Wednesday. (Nothing about the blood work results or stopping the medication she had given which turns out was extremely important.) The next morning (a Saturday), I called the hospital to find out about the blood work, and was told by the woman that answered the phone not to bring the dog in that they were VERY busy, and she would "see" if one of the other Veterinarians would have time to call me. Dr. Fredericks called and said to STOP giving my dog the meds that Dr. Linder had prescribed and take my dog to the Emergency clinic on Hwy 92. Turns out he had kidney disease. I took him to the clinic and they were treating him, but he did not make it. I can't help but wonder how much that medication that Dr. Linder prescribed contributed to his death. Makes me wonder why a Dr. would prescribe medication that could be harmful without knowing what the problem is. I don't think Dr. Linder should be treating any living thing, and as long as she is at Hickory Flat Animal Hospital, I will never take another pet there. read more

Dr. Partin was an answer to prayer for us. Our dog was given a very dire diagnosis from our old vet. She was not expected to live longer than three months, even with chemo. But we brought her to Dr. Partin, who gave her herbs and put her on a special diet. Our dog lived a year and a half longer than anyone expected thanks to this wonderful doctor. She is kind and compassionate, and cares deeply about her patients and their families. She takes the time to call, talk, answer questions, and offered us hope where there was none. We drove 2 hours to see her on numerous occasions, by the way, as we do not live close. She is worth the trip! read more

They do not listen to pet owners about how the pet acts. The appointment was very uncomfortable as a result of this.

I took my dogs here for years and got excellent care but they have slowly raised the rates to very high levels and cannot afford them any longer. Every thing in the practice is too expensive including foods and Rx refills. Sorry guys but I have to be fiscally responsible and did find a more reasonable vet. read more