I had to visit the emergency room this afternoon for an acute issue. The staff was professional,…read moreknowledgeable, and very friendly. I got a professional level of care, and was spoken to respectfully. They also made sure that I understood my treatment plan.

They don't deserve a star because of how unprofessional they are. They are terrible at time…read moremanagement, if you coming to be seen while pregnant I don't recommend this hospital. You will likely be waiting for over a hour even with an appointment and people who came after you will be seen before you.

The mass of greats doctors have always been there for me a few times. This place was God sent to…read moresave the state from the beginning of this great city.

Granny said at Charity "they would cure you or kill you". Charity Hospital is a staple in New…read moreOrleans, even not despite being "closed". Pre-Katrina this was the hospital of all hospitals. As a teaching facility, this was truly the place to see any & everything!!!! People came from far & wide to see Charity Doctors, because "Kill em or cure em" if you were gonna be helped, Charity was the place for help. It is to be noted, when open, Charity was a Level 1 Trauma Center... Hello, yeah like I said "any & everything". See everything & everybody. Additionally, Charity was kinda like a uniting place for some people in the city. If you wanted to see someone, most assuredly at some point you would see them at Charity. Located in central city New Orleans, Charity Hospital it was a landmark to beat all landmark. Whenever you meet a New Orleans person they WILL have a Charity story; albeit it personal to them or one shared via word-of-mouth. Post-Katrina there's been a push to re-open Charity. I would love to see this happen as Charity was a great teaching facility... Learning is how we build great doctors!!! For now it stands unopened to the public, although I've seen & heard about activity even now, I've not seen anything official. So prayerfully, in the very near future, we will see the doors swing open on this historic, world renown teaching facility.

I was so impressed with the efficiency and warmth of care that I received. I was visiting from…read moreAustralia and didn't know what to expect but I feel that I was given care of the highest quality. I had taken a fall and they x-rayed, diagnosed (including getting a second opinion) and had a full report ready for me within a couple of hours. I had broken my wrist. Many thanks to the staff and experts who dealt with me. X

5*s for Endocrinologist, Dr Gupta -- I got the care I needed -- and for her receptionist, who…read moreapologized on behalf of the Clinic for the COMPLETE CIRCUS of the bldg entrance, and Tulane ER front-of-house Staff. 1415 Tulane does NOT welcome patients who arrive on foot! The very kind 5th FL receptionist told me they're aware of the problem and working on it. Earlier, I very nearly walked away from the building and skipped my appointment thinking I will find a new endocrinologist -- it was so bad! Fortunately they were still able to see me, 20 minutes late, despite my arriving early. Here's the scene & chain of events, for Mgmt's review: 3/4/26: 1:25 - 1:50pm: * I walked to 1415 Tulane. I see signs for PJ's and Wave City Cafe, no signs for a clinic. I walk down the block and I see a front door that is not in use. I walk further and see the ER. I ask a security guard walking by where to enter the Clinics, he points me back to Wave City and says walk through there. * At Wave City -- a front desk, empty; worker at the cash register has her back to the door; no sign of a clinic. I ask a guy at a Cafe table, he says go to the front of the bldg, points to the ER. I ask, the ER? He says yes. * I enter the ER, there's 3 security guards -- one, a very large man, says are you here for the Clinics? I say yes. He says you need to check in with the receptionist to the right. First, I have to walk through the scanner and put my stuff in a basket. I do, and grab my stuff out of the basket; the guard walks away to the waiting room. I notice a wallet under my stuff in the basket. I yell, hey sir, someone left their wallet here; guy in the waiting room gets his wallet and says thanks. Amazing that neither of the security guards noticed the wallet??!!! * I walk up to the receptionist and say I'm here to visit the Clinics. She explains that I have to go back to the Cafe, and walk through. Then she says, no, you should go to the parking garage to take the elevator up to the 2nd floor, cross the bridge, and then get the elevator to the 5th fl. Why the did the guard make me go through all that, he coud've directed me back to the Cafe. What's your IQ buddy, 10? Seems he felt it wasn't his job to tell me. The receptionist could've said something sooner when I walked in. There's a reason people in the know go to TOURO if they have to go to the ER in this town... * I go back to the Cafe, as I'm walking up to the cafe, I noticed for the first time that there's a tiny sign on the sidewalk indicating that LCMC in this building -- no directions on how to get in. I also notice for the first time there's these tiny signs on the walls on the patio that say the parking garage elevators are closed (thank you ER receptionist, once again! Really??!) This time I ask the Wave City cashier, who looks up from her phone, and points me in the direction of a hallway where there's a huge sign that says restrooms. That's all the signs says -- nothing about clinics or elevators. I walked down the hallway and there's elevators with signage above them stating what's on each floor, floors one through seven. I get on the elevators known as the Reilly elevators, knowing they only go to the 4th floor. Figuring I can walk down the hallway on the 4th floor and find other elevators to the 5th floor, or a staircase. * I get to the 4th floor and it's a construction site. There's some clinic down around the corner, not the one I'm looking for -- there's no staff, nobody anywhere, just an empty hallway. I walk down the hallway, open a door, and it's an empty, dimly lit alcove with closed doors. I'm like, WTF? * I ride the elevators back down to the first floor, look to my right, and I see a massive reception desk with a woman facing the other way, facing the street, in a totally empty lobby, where the doors that don't open from the street are located! There's no way to get into the lobby from the street, and there's a receptionist behind a desk. It's kind of like the Twilight Zone, or something. She directs me to the appropriate elevators that I need, located down a long hallway. I ride the elevator to the 5th floor, wondering if God is mad at me or punishing me, or something? (I did give up cursing for Lent, and I'd been cursing like a sailor the last couple of days -- maybe that was it?) Or maybe it's just complete incompetence, lack of logic, compassion, or any kind of grey-matter whatsover??!!! Dystopian. Unbelievable!!! It's a testament to the professionalism and good care that I received from Dr Gupta and her staff that I agreed to follow up with further appointments at this clinic in the merry month of May. At least I have the map now! I pray for the well-being of all future patienrs arriving on foot (and by automobile, too, for all I know it's just as bad, or worse, for them?), and for the VERY simple fixes that need to be made to be taken care of.

I am on a work trip, and needed to be seen for worsening cold symptoms (fever, etc). The staff were…read morevery kind, supportive, and took my concerns seriously. They sent my meds to a pharmacy that was open late to ensure I could get them that evening. communication was wonderful. The front doorbell does need to be fixed. Otherwise I would highly recommend this urgent care.

On vacation we needed assistance and picked this Urgent Care. It is a small facility with a minimal…read morestaff. They do have an x-ray and other equipment. It was about a 90 minute wait, which is what we were told at check-in. We were happy with our medical treatment. There is also a CVS a short walk away.

It's been such a scary and difficult afternoon for me as a single mom, and I just want to sincerely…read morethank everyone who became my support system while also helping me heal. The first time paramedics came, I was denied service because I had my children with me, and in that moment I felt overwhelmed and afraid. But to the paramedics who came the second time -- thank you for treating me and my babies with such gentleness, kindness, and compassion. I was in so much pain that I couldn't fully express how grateful I was, but please know I truly appreciate you all more than words can explain. To the entire Tulane ER staff -- from the nurses, doctors, administration, and even security -- thank you. You will never fully know how much your patience, grace, and attentiveness meant to me today. Thank you for becoming Spider-Man and other characters for my children, for listening to what probably felt like a thousand nursery rhymes, for the snacks, and for going above and beyond when you absolutely did not have to. Not only did you help comfort and care for my children, but every part of my medical care felt attentive and coordinated. Everyone worked together to make sure patients were seen in a timely manner, and I never once felt ignored. I felt heard every step of the way. Even the hospital itself, including the bathrooms, was clean and well-kept, which did not go unnoticed. Today reminded me that kindness in healthcare changes lives. My 4-year-old told me tonight that he wants to be a doctor one day. During our nightly prayer, while we were saying what we were thankful for, he surprised me and said:"Thank you God for the pretty people that saved my mommy." That touched my heart deeply, because it perfectly describes how we felt today. Nothing you all did went unnoticed. Thank you for the impact you make on people's lives every single day. You are truly appreciated beyond words.

If I could give zero stars, I would. My cousin had to visit this ER twice during our trip to New…read moreOrleans for severe ear pain. On the first visit, they diagnosed her with a ruptured eardrum but only prescribed codeine -- a medication that wasn't available at any pharmacy within 20 miles. No alternatives were offered. Her pain worsened to the point we had to return to the ER on the day of our flight home. During the second visit, the doctor incorrectly told her she did not have a ruptured eardrum -- despite her having visible blood and fluid draining from her ear the entire trip. She was left crying in a dirty waiting room for hours, was not given a bed, an IV, or any real pain relief until right before we left. The conditions of the hospital were absolutely filthy, with dead flies on the floor and dirty surfaces everywhere. When she got home to Idaho, a real doctor confirmed she had a ruptured eardrum, severe ear infection, and upper respiratory infection -- all things this hospital either missed or ignored. Completely unacceptable patient care. I would never trust this hospital again.

I want to start by saying that I have been going to this VA since the day it opened. With that…read morebeing said, I think I have given it enough time and attempts. Every single person that answers the phone needs to be retrained or fired. I am tired of being yelled at and hung up on even though I am as polite as humanly possible. I don't know what is wrong with the people that work here, but they obviously hate their jobs and hate the people they deal with. It's getting to the point where I would rather not be treated at all than to deal with these people. This facility is very nice and usually the staff there are incredible. It's the people that answer the phones that are making this VA insufferable. I don't know where they're finding the people that answer the phones, but they need to start looking somewhere else. For the sake of all veterans, please do better. The facility itself, as well as the doctors and nurses, get a five star review but the people that answer the phones bring that down to a three star review.

One of my parents' friends had went to the VA and they said they had a horrible experience. Staff…read morewas rude to them, and sometimes they didn't even offer service. They do offer good services and have great quality care whether it's physical therapy or just checkups. I would only recommend the VA to people whose patience is high, and doesn't frequently have life threatening situations.

This is not in reference to the staff who were pleasant and knowledgeable. If you are searching…read morefor a dermatologist I would recommend going to one with their own office rather than located in the hospital. You will not only be charged for the dermatologist visit, but you will be charged by the hospital as well. I was charged over $800 dollars for the visit. Over $500 of which was just because the practice is inside a hospital. Save yourself the money and literally go anywhere else.

I had a great experience with the Tulane Dermatology Clinic for injectable lip filler…read more Every time I called I spoke with Garrett, when I had questions I would give them a call and he'd always be quick to get back in touch! It is a learning clinic, so the discounts are great, but you may wait a few weeks for an appointment, it's really no big deal. When they had a cancellation, I received a call and had my appointment moved up a whole 2 weeks! The doctor in residency and physician came in and did a little mini consultation, applied numbing cream, and then did the injections all in about 30 minutes. I felt totally comfortable the whole time and my lips look great. This was my first experience with lip filler and I was impressed with the whole thing. I will be returning to the clinic when I'm ready for a touch up!

I was so happy with the care and service I got. I'd been incredibly sick for three days straight…read moreand couldn't even get up to get to the ER, where I would have been miserable anyway. Nurse Kaitlin showed up quickly and was incredibly kind even when my veins were being uncooperative. I feel so much better today and I'm grateful for getting professional care in my own home.

Dr. Berenson is the best! My wife became very ill during a visit to New Orleans last week. Late…read morethat night I began searching for medical care online and came across NOLA Doc. I completed an online appointment request and a NOLA Doc nurse promptly contacted my wife by phone early the next morning. An appointment with Dr. Berenson was made for 9:00 AM and he was right on time. He spent approximately 45 minutes speaking with my wife and getting to the root of the problem. Dr. Berenson was calming and at no point did my wife feel rushed. He provided much useful information and he patiently answered every question. He provided two prescriptions for pickup at a nearby pharmacy and even offered to speak to our primary care physician back home if required. Dr. Berenson was comforting and effective during a frightening time far from home. I highly recommend him.