Woke up to a chilly home on an 8 degree morning. I called command service at around 11:00, Jeff…read more(with 23 years of service) called back from another service call and got here within an hour with the part needed. He was professional, friendly and efficient. Part was under warranty and I'm sitting in my warm home again. Another excellent service from command service. Very happy with their professionalism again.

Called for service, system said on call technician would call me back but no one ever reached outread more

Great company, they have now replaced my furnace and AC unit. The company is quick and all…read moreemployees are very nice.

Prompt response and arrival , fixed issue by replacing capacitor. Local business, Highly recommendedread more

We had an emergency issue with the light that was falling out of the ceiling. Matt and Bran came…read moreover immediately. Assessed the situation. Repaired the issue, even though it was a very difficult one. It required two trips to a hardware store because the lights that we had were no longer available in the size we had. They reassured us they could replace and they did. We were very impressed with their prompt response, their professionalism, and their kindness. I most definitely will call them again next time I have an issue. Thank you so much for taking care of us.

I would HIGHLY recommend American Electric to anyone in need of electrical services. They are…read moreprofessional, reliable, knowledgeable and very reasonable. We have had a few projects done since moving into our new home and we couldn't be more pleased with the work that Matt and Rob have done. If you are looking for a company that you can trust, look no further than American Electric! Keep up the great work!

Jason was exceptional... had frustrating experience with another service provider when I needed my…read moregenerator and transfer switch repaired. He responded immediately, was on-site and did the work quickly/ professionally... and followed up after. Please give him more work- we all need more service techs like him!!!

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Do not call or trust these people! They were supposed to do a routine maintenance on our a/c unit…read more They claimed it would cost $79 on the phone, which sounds more than fair. But when they came, the technician claimed it would be another $180 to clean the unit and that we needed to clean the unit before he could finish the inspection, which is totally a scam as we have used another company who did all of it for one flat $99 fee but wasn't available since we are selling our home and wanted to get it done sooner than later. And then he tried to upsell again by saying our Freon was low. But we declined since we had to pay $80 just for him to visually inspect our unit without being able to complete the inspection. So now we have to do the entire thing again with another hvac servicer, one that is actually honest and not upsell a routine maintenance into an almost $300 charge! We even spoke with the owner/manager who said nothing could be done. So they won't even work with you, and you have to pay $80 just to get them to leave without really doing anything of any value. So save yourself the money and the headache and look elsewhere! In response to the business manager: I never said it was for 3 furnaces. I said that we had 3 hvac units and that one furnace was being repaired for a minor gas leak, which was done yesterday. And that doesn't change the fact that no clarification was made when talking with you. Who services furnaces in the summer? And the fact remains that we were told one price, and that you guys could not complete the inspection per that quoted price. If that was the case, he should have left and not charge us anything. Instead we had to pay $80 for nothing essentially since the inspection could not be completed. It also doesn't change the fact that you guys charge an egregious fee for cleaning. He said he had to open up the unit and even maybe clean it with chemicals. This is absolutely unheard of. Our normal HVAC service providers are honest people and have been maintaining our units for many years. You guys have proven that you do not behave honestly, and instead, are a lower/reasonable cost on the phone and up charge for unnecessary work when on site when most people feel they are already stuck with you. Who in their right mind would agree to have someone do the work and then decide on the cost (as you admitted to below)? That is just another way to get us stuck with the work with no idea of what the total actual cost would be. No professional contractor operates like that, and no one should agree to work before knowing the cost. And we are not the only customers who felt scammed and over priced. I should have read the reviews more closely as you also service appliances which probably means it's harder to ascertain your credibility and affordability for just HVAC. But my review stands as is, and nothing is being misrepresented. Maybe this review will help you take another look at your business practices, and if you cannot complete the job you were sent for, you shouldn't charge for it. You should also do a better job getting clarification on the work. I assumed you knew it was for a/c annual maintenance. The fact that we had our furnace repaired shouldn't impact that and you guys should know better than that. Otherwise, how can you call yourself an hvac service provider if you don't even know that you need to service air conditioners in the summer and furnaces for the winter? So your excuse about the wrong work being performed is entirely on you as the service provider, not on me and not on my husband. And I never said I wanted 3 furnaces to be maintained so go back and listen to the call as that was never said. And my husband never agreed about the wrong work being scheduled, further reducing your credibility.

After initially reaching out to me to say they'd be glad to take care of my electrical needs and…read morefor me to call them for a quote. I tried calling and could never get through using the number provided. So I messaged them through Yelp and they never got back with me. I eventually found someone else outside of Yelp.

Don't know if I would recommend them, because I never got a response from an actual human being…read moreafter trying to contact them by both chat and by phone. No one answered their office phone or responded to a direct message. After a couple of days waiting for a human to reply in chat, I simply got another automated response telling me to call their office if I'm still interested in this project. Well, I was interested, but I didn't get the impression that they were. I went with another company that is definitely staffed by human beings and not chatbots. This company seems to have good reviews so maybe my experience is an anomaly. First impressions are important though. If I don't feel like a valued potential client, why would I believe that this would improve as an actual customer? -Edit: I received an automated reply to this review, telling me to call their office for a complementary quote. SMH

Quick response. Very fair price. Did the job to the highest level. Will be using wireman electrical…read moreagain!

Damien was responsive, knowledgeable, and the cost was reasonable. The work was done relatively…read morequickly. I'd recommend Damien and The Wire Men Electrical.