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    Lopez Skilled Solutions

    5.0 (3 reviews)
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    11 months ago

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    1 year ago

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    5 months ago

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    B & G Remodeling Services - Before (left side)

    B & G Remodeling Services

    (27 reviews)

    I do not recommend working with Bill and B&G Remodeling. Google reviews do not reflect my…read moreexperience, however, Yelp and Angie's (List) will reflect similar situations. My husband and I hired B&G Remodeling to complete multiple projects on our main floor. The project included multiple tasks but focused on moving an electrical outlet, patching drywall, installing doors and trim, as well as adding a backsplash in the kitchen. The electrical and drywall turned out fine. The doors and trim look ok, there are multiple areas where gaps are excessively filled in with calk to cover misscuts. Additionally, when Bill first provided a quote he said the team would calk and fill all the nails holes across the doors and trim but by the end of the project Bill refused to fill them stating that is the job of a painter. The entire process of the kitchen backsplash was a mess. By the end of the second day of work half the backsplash had been completed. Tiles looked like they were going to fall off the wall. Tile spacing was extremely inconsistent, some were so close there was no room for grout while other areas had gaps that were very large. Tiles were installed cracked or chipped. Bill was informed the results were unacceptable and needed to be corrected. Bill decided to remove the worst tiles from the backsplash and try to re-lay new tiles to correct the issues, that did not work. Bill assured us multiple times after this he would be able to fix it all and provide a professional finished product. We allowed him to continue the work under the understanding that it would be a good finished product. At the end of the last day of work once we paid Bill in full, we were then forced to clean our home for hours because of the state they left our home. Upon cleaning up the mess that was left in our kitchen and fully inspecting the work, we canceled the final check. My husband and I were absolutely shocked by how terrible the final product of the backsplash turned out. We contacted Bill and informed him, he did return to hear us out. Bill's comments on his own work when he arrived was "It was not THAT bad and he had seen worse". Bill then brought up to us that his company had all rights to redo the work, he again stated he could provide a professional finished product. Over the course of getting the backsplash re-installed (completely ripping down the first attempt including drywall) my husband and I regularly had to check the team's work and ensure they were doing a good job, essentially having to babysit our contractor. The backsplash was completed but there are still areas that don't look like a professional did them. At this point we were paying him to leave our home and to not have to deal with him further. At multiple points through the project Bill told me (a woman) how lucky I was that he was not yelling at me or further fighting me when I raised concerns on different issues. At one point when I commented on issues Bill told me to have more leniency and be aware the team could not install everything perfectly. When my husband commented on the same issues Bill told him he would get them corrected immediately. By the time the crew had come back to rip down and re-install the backsplash I did not feel comfortable being alone with Bill and my husband needed to stay home from work. Additionally, we were provided a quote and by the end of the project Bill provided a bill that was nearly $3K over the number we originally agreed on. Not once was a change order brought to us and we never sat down to agree on such a price discrepancy. Bill brought up the fact that he had run into some speed bumps moving an electrical outlet, and took a simple comment of " Do what you need to do" as an all access pass to charge whatever he wanted to proceed. This and many more reasons are why we would not recommend working with this company. In the review photos the all white tiles are the ultimate final backsplash product.

    Bill was great. He came out quickly and made sure to do the job properly, which meant fixing…read moresomebody else's bad job. He followed up after to make sure there were no issues. I highly recommend using him. Happy to have a handyman that I can count on in the future!

    Mr. Handyman of Grayslake and Glenview

    Mr. Handyman of Grayslake and Glenview

    (22 reviews)

    I'm giving them two stars because they did 1/4 or 1/2 of the job that I asked and they quoted me to…read morecomplete (you decide how much they actually did). Here are the details. I reached out to them last year to replace the batteries in our wireless & cordless shades in our living room, as well as rethreading some wire for one of our outdoor landscaping lights. I specifically told them that they would need a 30ft ladder to do the shades (as well as a description about the shades and that I would provide the batteries) and described the issue with the landscaping lights. The lady on the phone said that would be no problem. Fast forward a week and the technician they sent decided that he wanted to see the room because he didn't believe he needed a 30ft ladder. Upon his inspection he sure did need the larger ladder, and he said that it would need to be a two person job instead of a one person job (so $600 just for the shades). I could buy an appropriate ladder for that price, so I said no his estimate was no longer competitive and we wouldn't be paying for the company's services of time to address the shades. Then I said if he felt up to looking at the landscaping lights he would be more than welcome to do so, but we would be expecting a much lower price since they didn't plan for the shades appropriately. So he takes a look at the landscaping lights and says he can do it for "less" than what we were originally quoted for the shades and light (which was $500). So I said have at it then. I should have said take a hike! He "fixed" the light but didn't try to test to see if it was actually fixed. Then comes time for the bill, and sure enough it is less than $500 but it wasn't reasonable considering he ditched out on half the job and didn't want to even test to see if the light worked. Now why am I writing this review a year later, and why am I still steamed about it? Because we got both emails and mailers the other day asking for us to give them business again, even though a supervisor never called us to apologize or refund even a small amount given the subpar service. I totally get that people need to eat, and earn a living wage, and I'm fine with paying for that; when you don't do the job though, why should I have to pay the higher price when if I knew it up front I would have gone with someone else. Well... lesson learned. I don't recommend their services, and won't be using them ever again.

    I should have read these reviews prior to reaching out to Mr. Handyman. I reached out to get a…read morequote for railing for my from porch. Tony came out and quoted me $1300.00 and after some thought I accepted the quote. On the day that the work was to be completed I was requoted a cost of 4300.00. I told the individual that I would not proceed for that cost, no work was done or started. He told me that he would go back and advise Tony and a refund for my deposit will be issued. After two days I called the office to confirm when the refund would take place. The young lady I spoke with did not know about the refund and I stated I would need to speak with Tony, she took a message for him to call me back. After two days I did not receive a call. I called two days later and was told that the message was given to Tony. I then reached out to Tony via his cell and left a voice mail, no return call back. I called the next day Tony picked up and told me he would call me back in 15 minutes, again no call back. It has been about a month and have not gotten any calls back. This company is unprofessional and confused to why they feel they can treat potential clients this way. Basically Tony has stolen my deposit. I have gone other routes to obtain my deposit. After reading some other reviews they have done this to other before. Stay away from this company.

    Lopez Skilled Solutions - handyman - Updated May 2026

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