I visited Med-Care recently and had no problem securing an appointment…read more The staff was courteous and professional. Dr John D'Andrea is a consummate professional in all areas. He is extremely knowledgeable, patient, caring, and clinically astute. Dr D'Andrea takes the time to explain any questions/concerns that may develop. A 5-Star rating for sure!!

After being a patient nearly 50 years I have to say they have LOST the ability to feel empathy for…read moresick patients looking to get help! You call them and if you you are asked to leave a message so you do , but you don't receive a return call! The office staff couldn't dare less, they talk over you and are good at BRING OUT THE WORST in their patients! In the nearly 50 years my entire family was helped by Dr AJ and we lost him to Covid and truly miss him!!! The office staff need's TRAINING!! We will find another primary care facility. From reviews from other patients they need to correct or replace the phone staff !

Competent, attentive, caring and friendly staff. Immaculate facility. If needed again, this will…read morebe the place I come though it is further from our home!! Thank you, ladies. Donna L.

I come here with my kids all the time. It's a beautiful location and the front desk staff is…read morefriendly and quick. The doctors and PAs are good too, they take time to listen and are knowledgeable and helpful. 5 stars.

My relative had to go into rehab. They got the medication wrong. The TV was not working. The room…read moretemp was uncomfortable. It seemed understaffed. The food was inedible. After a day, I transferred him out.

Mr. Gabriel took phenomenal care of my uncle, OB. He was a…read morenew patient recently transferred from Kessler, and naturally, he was unsure of the experience he would have at a new facility. From the moment Mr. Gabriel began working with him, he showed such attentiveness and care. He had my uncle sitting up comfortably in his wheelchair as he gently groomed and cut his hair with love, patience, and the dignity my uncle has always deserved. Mr. Gabriel's positive disposition made such a difference my uncle began to smile, and by the end of the grooming session, not only did he look presentable, but he also felt like himself again. Words cannot fully express our gratitude for Mr. Gabriel's compassion and generosity. God bless you, Mr. Gabriel. Did I mention he's also a fantastic barber? My uncle said so himself --and I couldn't agree more! Ongoing Gratitude for an Extraordinary Team - Compassionate, Skilled, and Truly Caring I want also woll like to express my heartfelt appreciation for the phenomenal care my uncle OB is currently receiving. From the moment he arrived, every member of the staff has gone above and beyond to make sure he is treated with compassion, dignity, and exceptional care. Nurse Mr. Ahmed has been truly outstanding professional, hands-on, and consistently attentive. His calm and respectful approach creates a sense of trust and comfort for both my uncle and our family. His dedication is evident in every interaction. Charge Nurse Mr. Nixon continues to impress with his leadership, compassion, and responsiveness. He not only ensures quality care but also takes time to connect with families and offer support. His presence is deeply appreciated. We also want to thank the Nurse Director and Shift Supervisors for their unwavering commitment behind the scenes. Their leadership ensures everything runs smoothly, and their approachability and attention to detail truly make a difference in the daily experience. The entire nursing staff deserves recognition. Each nurse has shown warmth, patience, and a level of care that is truly comforting. You can tell that this is more than just a job to them--it's a calling. We are especially grateful to two amazing CNAs: Mrs. Schelie and Mrs. Coretta. Mrs. Schelie is incredibly compassionate, gentle, and dedicated. Her positive attitude, nurturing nature, and professionalism have been a bright light during this journey. Mrs. Coretta brings a calm, loving energy to her care. She treats my uncle as if he were her own family member--always kind, patient, and attentive to his needs. These two women are shining examples of what true caregiving looks like, and we are beyond thankful for their presence. Additionally, we want to highlight the exceptional work of the Occupational Therapist, Physical Therapist, and Speech Therapist. Their care plans are thoughtful, their encouragement is uplifting, and their teamwork is helping my uncle make steady progress. They bring both skill and heart to every session. To the entire team: thank you for surrounding my uncle OB with such a compassionate and capable circle of care. Your dedication means more than words can express. We are truly grateful.

I was shocked by the lack of urgency I witnessed here while taking my son to see a doctor there. As…read morea customer I felt the lack of care of patients urgent care. A patient arrived after he was complaining of chest pain and difficulty breathing. He was asked to complete paperwork and wait, and ultimately called 911 from the waiting room. Only after that did staff take him back. I was later told he was having a heart attack and was taken by ambulance.I will not return.

Do NOT go in if you expect a doctor. I paid my copay for a doctor and got an assistant. The worst…read moreexamine I ever witnessed. Checked my kids ears and said ear infection. That's the exact response you always get from an urgent care when they don't know. They didn't even bother to listen with a stethoscope, or check anything else. Unless you already know what's wrong and you just want a rapid swab don't bother going in. They can't examine or diagnosis.

I would strongly advise anyone to avoid this hospital if at all possible. My son was brought here…read moreby ambulance, so unfortunately we didn't have a choice because of where we were at the time and that's the only reason we ended up here. The ER experience was one of the worst I've ever had. Registration didn't even happen until 3 hours after we arrived, well into the visit. My son provided a urine sample that sat on a table the entire time and was never tested. While one nurse was a tad bit decent, the rest of the staff showed a shocking lack of professionalism and basic respect. Staff members (including security) were standing in the hallway laughing, having personal conversations, and at one point I heard someone ask a coworker, "Are you ready for your next victim?"--completely inappropriate in a medical setting. The cleanliness was unacceptable. I noticed red spots on the floor and brought it to a staff member's attention, concerned it was blood. I was told, "That's not blood, that's pizza sauce," and they walked away without addressing it. The bathrooms were in terrible condition! We saw urine on the floor, backed-up toilets, and even spider webs in the corners. The place smelled like old urine! There were patients in the hallway in beds because I guess they ran out of rooms? No privacy whatsoever!! It also felt like care was delayed due to a shift change--we were left waiting until the next staff came in rather than being properly attended to. Overall, the level of care was extremely poor, and my son's issue was never fully addressed. The most alarming part came after we left: I realized in addition to my sons discharge papers, I had been given another patient's discharge paperwork, including highly sensitive information like EKG and chest X-ray results, bloodwork, address, phone number, date of birth, medications, reason for his visit and medical history. I contacted risk management three times and never received a response. This experience was unacceptable from start to finish. I would not return here under any circumstances. Please, if you have a choice, go somewhere else.

I am sorry to say I had a very bad experience at the mountainside medical center ER:…read moreI hate to give bad reviews but I have bitten my lip for much to long now. It has been a year since I was carried into the Mountainside ER by the EMT and 4 Firemen, who I want to thank again! I was involved in a snow blower accident where by the commercial snow blower kicked back and then landed on my right knee. The pain was incredible, I could not move my leg at all and if it was moved even the slightest, the pain was enough to put me in shock. Well, once I was carried in ER. The doctor on duty scheduled a x-ray. MRI's are not available at this ER. Crazy! Also there was not orthopedic doc available. The tech came into my room and asked me to come with him. Ok, really. I told him I could not move at all. So he said oh, I wasn't told. He then left and came back with a portable x-ray device. The angles he tried to move my leg, when I say I would of rather had my teeth pulled out with no novocaine then this pain. After that was complete a 1/2 hr later the doctor came to see me to tell me he saw nothing on the x-ray. I was shocked. He told me to follow-up with a orthopedic doctor. The nurse came in with a full leg brace. She asked me to lift my leg so she could put the brace on. WHAT WEREN'T THEY UNDERSTANDING! I could NOT move my leg. Finally she tried lifting my leg and straightening my leg to fit in this brace thing. Screaming like I have never before. The PAIN I would not invite on anyone! Once my leg was in the brace, she asked me to get up. I still didn't get what was going on. I COULD NOT MOVE! The Nurse and my wife then help me off the stretcher. I wanted to shoot myself in the head at this point. No matter how I describe the pain I felt to you all. It is not even close to the real pain I felt. Well fighting through it, with the nurse and my wifes help I was standing up straight. Now what I said. The nurse wanted my to lower myself into the wheelchair. Now again, any slight move the pain was overbearing. So frustrated at this point I dropped into the wheel chair. SCREAMING ! The pain beyond what any human could take. I said get me up! GET ME UP NOW ! Well sitting was not happening. To now make this long story a bit shorter. I took baby steps to my car that my wife went to get. We have a SUV so she was able to help me get in and lay flat. Once home it was a Sh$# show. Getting out of the car. Up the steps. Well of course the pain got the best of me and I fell from the pain and then laid on the ground for over a hour saying don't move me. Friends came later and got me into bed. I schedule a appointment with a orthopedic surgeon. I had to get there which was not easy. Here is where the story gets interesting. HE LOOKS AT THE XRAY AND SAYS HERE IS THE ISSUE. YOUR KNEE CAP (PATELLA) IS UP IN YOUR THIGH AND YOUR PATELLA TENDON IS COMPLETELY RUPTURED IN HALF. YOU NEED SURGERY ASAP. THANK YOU MOUNTAINSIIDE HOSPITAL FOR making me endure the worst pain imaginable and THE worst experiense of my life. I will never walk right again because of you. : (

Really overkill with all of texts, calls and emails confirming my appointment and to come in 15…read moreminutes early. Showed up at the time they told me, only to find the door locked and an "out to lunch" sign. So much for that. Waiting room is a dead zone for cell signal and the same exact questionnaires that made me fill out online a week prior were not updated in my chart and I had to give all of the exact same answers all over again.

It's helpful to fill out paperwork online to save time onsite and get there early. I went on a…read moreweekday and there was no one ahead of me (at least visibly in the waiting area), I had a minimal wait. My throat was bothering me and I had congestion so they did their standard tests after taking my vitals and other information.. The person who did my intake was a bit short and brisk in the manner in which she spoke to me and the wait after the quick tests was a long time (understandable because there was minimal noise barrier so it sounded like someone was having an emergency-heart attack in another room so there needed to be other staff on hand), but otherwise front desk was polite and patient in answering my questions and the doctor was funny and sweet. She told me that I unfortunately had *the diagnosis* and then told me I should " go under the covers, Netflix, Doordash" and offered me a lollipop treat at the end. She also wrote a helpful doctor's note (without me even asking) so I could give to my workplace.

I made an appointment due to body aches, a low-grade fever and a severe migraine. I got to the…read moreoffice, and everyone was professional with the exception that you can hear everything in the next room, which caused me to suggest noise boxes for privacy. I see the doctor, who I explain my symptoms to, the doctor did everything within her power to assist in that moment, which included, as a precaution providing an exemption document for work for the next day. After speaking with the doctor someone comes in, then swab my nose for the Flu and Covid virus, which came back negative. It was then advised that bloodwork would be taken for further test--The lady enters the exam room with the gloves already on and fumbles around with several items before attempting to stick me---My skin is pretty much see-through so usually it's easy to get blood, but of course she misses veins in both my arms and then say, "are you afraid of needles". While annoyed, I responded as politely as possible "no I'm not, it's human nature to flinch when pain is being inflicted but I didn't move my body". Due to this, I was told I had to get my blood taken at a Lab and was provided a referral along with my discharge documentation. Once in my car I reviewed the documentation, notice there's no address on the LabCorp referral and the return-to-work letter was for the date seen. I immediately call and speak with someone about the letter and LabCorp address and was told the letter would be emailed and I could go to any LabCorp. Guess what, NO LABCORP in NJ is open on Sundays and I'm still waiting for the letter to be emailed (2days later). This visit was a waste of my time and money, googling my symptoms and suggested medications would have been a better experience. I patiently waited for my symptoms to die down to ensure I wrote an honest review. Well, honestly since nothing I went to the office for was addressed, I wish I could give ZERO stars!

Laura Cannito gaslit me about Wellbutrin making me fall asleep, told me that my "issues were too…read morecomplex for her to handle" and didn't even give me a recommendation for another therapist before dropping me, denied me my Zoloft when I was in withdrawal and had the gall to tell me that I was behaving badly when I was *in withdrawal.* I had to scramble to find a new therapist and psychiatrist because she offered me no help. Moreover, she kept my mother as a patient, so it was a personal issue with me. She had no empathy for me and was condescending and egotistical. As for the other doctors--I spent nearly three decades being gaslit about my medical issues and blamed for them. The doctors knew that I was under severe stress and that cortisol affects everything. They nonetheless blamed me for my poor sleep (I was an unpaid caregiver for my parents), issues with diabetes (they kept telling me that "you need to lose weight" as though that was the *only* way to manage it and it was just on me to fix this), my extremely heavy periods ("you need to lose weight and it'll go away!"-- it did not), and felt dismissed. I didn't realize until I left the area how much I'd been gaslit.

I had an appointment with Dr Eppinger for a procedure on my toe…read more I waited 40 minutes and finally left because I was on an antibiotic and not feeling well. No regard is shown to appointment scheduling. I left a message in the patient portal and no response was given.