High Desert Home Theater

•$$$

Stereo Planet is my North Star…read more This building is in the middle of downtown and is what I use as a navigation guide when lost. Stereo Planet is a local Bend icon. Every time I come here, I use Stereo Planet as a guide for my friends to meet up when we separate. God speed Stereo Planet. You're doing God's work.

Super helpful! We inherited wired speakers in our home and I had no idea what equipment we needed…read moreto use them. I stopped into the store and they hooked me up with the Amp I needed to power 5 sets of speakers. Took the time to explain the pieces I needed and the parts I already had. Even through in some speaker cable and a free rca cable! Will definitely use them again in the future!

Loud & Clear A/V Systems

(15 reviews)

Outstanding service Arrived on time…read moreMounted new TV remove old TV set up new TV Troy works very clean has his own tools Hauled away old TV and container new TV arrived in Troy Thank You

Great experience from start to finish. The TV and soundbar were hung with great care and the final…read moreproduct shows it. In addition to bringing all the equipment needed, including options, they showed up with blankets and drop cloths to protect floors and walls while drilling through the tile fireplace. Finished solution is sleek, showing no wires and with great organized cable management behind the TV. Truly a pro. Couldn't be more pleased.

In Tune

3.4

(20 reviews)

I dropped off my truck on 3/2/2026 for a new stereo installation after explaining the week prior…read morethat my old stereo was cutting out and draining the battery. I was told to just drop it off on 3/2--no specific time was given. When I arrived at 9:30 AM, George didn't know who I was and said he had marked me as a no-show. That should have been my first red flag. I left my truck anyway and was told I'd get a text when it was ready. By 3 PM, I hadn't heard anything, so I called--only to find out it had already been done and no one bothered to notify me. When I picked it up, I was told the dashboard piece we had discussed the week before wasn't ordered and would take about a week. Two weeks later, I had to call again, and once again George had no idea what I was talking about--though somehow the part was there. I scheduled another appointment, and the same thing happened: no call or text when it was ready. We had to stop by, and my truck was just sitting in the lot. To make things worse, the stereo is still having the same issue--music cuts out randomly. I stopped in again on 4/3 and scheduled a follow-up for 4/9, but needed to reschedule. When I called, George again didn't know why I was coming in, put me on hold saying he was "under a car," and never returned to the phone call. I waited nearly 10 minutes before having to hang up and go back to work. I followed up with a text and never got a response. At this point, I'm done. The communication is terrible, the issue was never fixed, and I've had to make multiple trips for something that should have been handled correctly the first time. I just wanted a working stereo--not this level of hassle. I'll be taking my truck somewhere else.

bait and switch twice. bad advice. poor quality install. I could go on but I have better things to…read moredo. don't go to this business.

Home System Solutions, LLC

My husband and I have been super happy to have made the acquaintance of HSS. We moved into a home…read morewhere Lawrence and his team had set up the audio visual system for the previous owners. Lawrence listened to our wants and needs, devised a plan for equipment revisions and then scheduled his team for installment. But the excellent service doesn't stop there - they are ready and willing to lend support when needed. I highly recommend calling HSS for all audio/visual and/or security system installment needs.

After interviewing three local vendors we went with HSS, based on their professional presentation…read moreand variety of performance/budget options. We clearly made the right choice. In particular, we appreciate both the networking and home theater integration, as well the growth potential for future projects. From beginning to end, the product was top notch, including customer service, flexibility and responsiveness. Thank you, HSS!

Omega Media Solutions

1.0

(1 review)

Unfortunate that this company snubbed us because we could only meet after 430pm, which they didn't…read morewant to do. Completely their right to do so, but kind of silly nonetheless. They ended up giving the excuse of not wanting to impede on our builders process - but that was the point of meeting after 430.

From the owner: We sell and install amazing home and commercial audio/video products with incredible service to…read morematch! We can give you the home theater, smart home, or music system you've always dreamed of, supplying all the components and installing them to make your life simpler.

HelloTech

3.7

Yes, amazing is installed. Our new TV set. Set up everything…read more Went way beyond just install the TV help set it up also This TV has more push buttons than you can imagine. He was so helpful. I will call him again when I need help. Thank you if I could give him 10 stars I would.

I'm having trouble with my TV's programming. I found this company on the internet and it say's $99…read morefor someone to come out and help. I called to make an appointment and they told me the charge would be more as there "were add ons". Nowhere on there site is any mention of add ons and I feel that's false advertising. Just so you know.

Summit sound and Visuals

4.7

I was very impressed with Summit Sound! Alex answered my request promptly and was able to move my…read morelarge tv from one wall to another. He was professional and completed the job quickly! Definitely recommend!!

Alex has a great disposition for this line of work. He's smart, thorough and does nice finish workread more

Pro Electric

4.9

Cory has helped us a few times and every time he does a great job. His attention to detail is top…read morenotch and the job ends up better than I could have hoped for. I'd recommend him to anyone I know!

Showed up on time and took care of some questionable wiring that was not part of the orignial job…read more Many thanks.

Halo Electric

3.7

Halo electric is one of the greats, makes you fill like a handshake means something updated me…read moreelectrical grid on my 80 year old house from a 100 amp to a modern 200 amp in a single day, honest, integrity and just over all professionalism was a breath of fresh air

Great help on my remodel. Gave me ideas I didn't even know existed. So glad I had planned with…read moreEric before my remodel. Eric is prompt and efficient. Pricing didn't change after initial estimate. Job done well and on time.

High Desert Home Theater - hometheatreinstallation - Updated August 2026

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The sales person was professional, flexible, and bent over backwards to help us out. We have an…read moreolder house with an existing system. Some of it worked and some did not. The installer was professional, easy to get along with, explained everything. Overall they made us feel as though our needs mattered and did whatever was necessary to help us out and get the system installed and up to date correctly. I am so pleased with the service. Steve Kensett set up my system and has been out to my house to help with handling the system. He is terrific! I will call for him specifically in the future as he is friendly, knowledgeable, efficient and helpful. Thank you East Cascade for great sales and service.

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Home System Solutions, LLC

My husband and I have been super happy to have made the acquaintance of HSS. We moved into a home…read morewhere Lawrence and his team had set up the audio visual system for the previous owners. Lawrence listened to our wants and needs, devised a plan for equipment revisions and then scheduled his team for installment. But the excellent service doesn't stop there - they are ready and willing to lend support when needed. I highly recommend calling HSS for all audio/visual and/or security system installment needs.

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