Do not use this company. Jim the general manager is unprofessional, unorganized, and incompetent…read more He can't manage, instead when there is a question or request for additional info or help he cusses and degrades the customer, then hangs up. Terrible customer service.

Debbie was very professional, friendly and knowledgeable. She helped us every step of the way and…read morecame out to do a professional measurement of my house. The pricing was half of what "bigger" flooring places and financing was super easy. Carpet install was great! The team that completed the install was very helpful! They gave me great advice on my flooring and great tips. The carpet is so plush and beautiful! I'm so glad I went with them and love that they are local. Highly recommend

James and his crew did a wonderful job on my carpet cleaning my dog had a upset stomach and went…read morewild in the bedroom and they came in and cleaned everything up and my carpet don't smell

My family recently had a very disappointing experience with kount on us carpet. The installation of…read moremy new carpet was far from professional. It was not stretched, leading to noticeable seams and uneven edges. The edges are ugly, frayed, cut short (showing gaps) and not tacked down. Allowing them to pop up. Despite multiple attempts to ask the installer to fix certain areas before he left, he said he fixed them and left anyways. (He didn't even attempt to fix). We followed up with the owner and he came back a few days later to fix some areas. His fix, was to staple the carpet to the tack boards which show a very ugly uneven carpet entrance. He then said it was good and left. Come to find out the installer also didn't stretch any carpets in the rooms and just stapled any loose areas. We could have gone with any other carpet installer in the high desert as they were all around the same price. We used KOUNT because he was very friendly in the beginning and assured us he would treat us professionally. Instead of going with a big chain store we opted to use the local family business. We feel scammed, and betrayed. The fact that they performed this kind of work knowing how bad it was and just left it like this leaves me baffled. I cannot recommend this company based on my experience.

Great work, great price and finished on time. We would 100% use them again in the future.read more

Quick response. Even though they we're pretty much booked up, they we're able to help out with an…read moreemergency floor repair. I really appreciate the level of customer service that they provide.

Chris was very helpful and recommended a better quality brand carpet than what I was considering…read more Carpet was installed professionally and looks great!

Alrighty here we go with another local company that needs to be recognized. I want to give kudos to…read moreeveryone involved. To Bill , Chris, Mario, Mike and Bob , thank you. We had a very good experience from the beginning to the end. The material selection made it easy, scheduling and installation were a breeze. I highly recommend Carpet Corral for your flooring needs.

My visit to USA Carpet was a great experience. I was shopping for engineered flooring They have a…read morelarge selection but the show room is not overwhelming. Jacob was knowledgeable direct and helpful. Thank you.

We had carpet put in our home yesterday and the care and quality of installation was exceptional…read more From choosing the carpet to clean up the process was easy and efficient. I would hire these guys again! Juan, who laid the carpet, was professional and such a hard worker.

These guys are super amazing! Very friendly and helped me out more than they know! Came in and got…read moreexactly what I needed. Would definitely recommend.

Joe was awesome, he helped us choose the right colors and was very accommodating! We checked a lot…read moreof places for prices and none matched his! Would definitely recommend.

I am so happy with the work done by quality carpet and tile. The crew was so professional, they…read moreexceeded my expectations. The flooring completely transformed the look of my home.if you're looking for quality work I would definitely recommend them. Looking forward to using them for future projects

Update. These guys were able to come in and repair those gaps in the kitchen & it turned out…read morebeautifully. I am super pleased and will absolutely refer for future needs. I love the outcome!

They did carpets in my compound about 4 years ago and I plan to use them again in Feb 2026. They…read moredid a great job, the prices were reasonable, and the carpet held up well.

Update: they never came back to fix what was wrong. Bummer. They returned my call to give me a…read moretimetable where they would make it back to fix the problems. They even told me that I shouldn't be walking on the seams where the carpet is joined. Lol Yeah, right. Well, the review goes down 1 star just for not showing up and fixing the issues.