I initially called for a flooring quote. Greg was awesome on the phone. Great in person. Super nice…read moreguy. Didn't pressure us into signing anything or making a decision. Answered all our questions. Showed us endless samples. We ended up doing a complete kitchen remodel, removing popcorn ceilings, and replacing six doors in my home. Ariel, Jeff, and Fernando were the guys who came by and did everything the following weeks. All of them are awesome. Ariel is very communicative and answers all your questions. They respect your home while they're in it. At the end of the day it was quality work and Greg made sure we were happy with the product when it was done. Going the extra mile for us. Will be calling him when it's time to do our bathrooms. He also ended up remodeling my mother's house after this and that looks fantastic.

Had our entire house done about 2 1/2 years ago but the floors are coming apart and I have called…read moreand left messages and texts at least 10x and no response.

Do not use this company. Jim the general manager is unprofessional, unorganized, and incompetent…read more He can't manage, instead when there is a question or request for additional info or help he cusses and degrades the customer, then hangs up. Terrible customer service.

Debbie was very professional, friendly and knowledgeable. She helped us every step of the way and…read morecame out to do a professional measurement of my house. The pricing was half of what "bigger" flooring places and financing was super easy. Carpet install was great! The team that completed the install was very helpful! They gave me great advice on my flooring and great tips. The carpet is so plush and beautiful! I'm so glad I went with them and love that they are local. Highly recommend

James and his crew did a wonderful job on my carpet cleaning my dog had a upset stomach and went…read morewild in the bedroom and they came in and cleaned everything up and my carpet don't smell

My family recently had a very disappointing experience with kount on us carpet. The installation of…read moremy new carpet was far from professional. It was not stretched, leading to noticeable seams and uneven edges. The edges are ugly, frayed, cut short (showing gaps) and not tacked down. Allowing them to pop up. Despite multiple attempts to ask the installer to fix certain areas before he left, he said he fixed them and left anyways. (He didn't even attempt to fix). We followed up with the owner and he came back a few days later to fix some areas. His fix, was to staple the carpet to the tack boards which show a very ugly uneven carpet entrance. He then said it was good and left. Come to find out the installer also didn't stretch any carpets in the rooms and just stapled any loose areas. We could have gone with any other carpet installer in the high desert as they were all around the same price. We used KOUNT because he was very friendly in the beginning and assured us he would treat us professionally. Instead of going with a big chain store we opted to use the local family business. We feel scammed, and betrayed. The fact that they performed this kind of work knowing how bad it was and just left it like this leaves me baffled. I cannot recommend this company based on my experience.

Great work, great price and finished on time. We would 100% use them again in the future.read more

Quick response. Even though they we're pretty much booked up, they we're able to help out with an…read moreemergency floor repair. I really appreciate the level of customer service that they provide.

Chris was very helpful and recommended a better quality brand carpet than what I was considering…read more Carpet was installed professionally and looks great!

Alrighty here we go with another local company that needs to be recognized. I want to give kudos to…read moreeveryone involved. To Bill , Chris, Mario, Mike and Bob , thank you. We had a very good experience from the beginning to the end. The material selection made it easy, scheduling and installation were a breeze. I highly recommend Carpet Corral for your flooring needs.

My visit to USA Carpet was a great experience. I was shopping for engineered flooring They have a…read morelarge selection but the show room is not overwhelming. Jacob was knowledgeable direct and helpful. Thank you.

We had carpet put in our home yesterday and the care and quality of installation was exceptional…read more From choosing the carpet to clean up the process was easy and efficient. I would hire these guys again! Juan, who laid the carpet, was professional and such a hard worker.

These guys are super amazing! Very friendly and helped me out more than they know! Came in and got…read moreexactly what I needed. Would definitely recommend.

Joe was awesome, he helped us choose the right colors and was very accommodating! We checked a lot…read moreof places for prices and none matched his! Would definitely recommend.

Update. These guys were able to come in and repair those gaps in the kitchen & it turned out…read morebeautifully. I am super pleased and will absolutely refer for future needs. I love the outcome!

Outstanding company! After experiencing flooding and enduring months of frustration with our home…read moreinsurance, we decided to renovate nearly our entire house. We were referred to Jose and could not be happier. Jose and his team were exceptional throughout the entire process. His communication was excellent, keeping us regularly updated, and he was extremely detail oriented. He truly alleviated much of the stress we had been dealing with for so long. We highly recommend Quality Carpet and Tile for any renovation needs. For all future projects, they will be our first choice. Jose is very knowledgeable, answered all our questions, and worked with our home insurance. He consistently went above and beyond! We cannot recommend them highly enough!

They did carpets in my compound about 4 years ago and I plan to use them again in Feb 2026. They…read moredid a great job, the prices were reasonable, and the carpet held up well.

Update: they never came back to fix what was wrong. Bummer. They returned my call to give me a…read moretimetable where they would make it back to fix the problems. They even told me that I shouldn't be walking on the seams where the carpet is joined. Lol Yeah, right. Well, the review goes down 1 star just for not showing up and fixing the issues.

We just moved back to the area and our home had some issues with the flooring. They instantly…read moreidentified that there was most likely no moisture barrier and that the floor smelled of mildew. In total we had 4 quotes for the flooring and theirs was best for the quality we wanted. We also needed some electrical work done and they again beat the rest of the quotes that we had gotten. Today they came and did both flooring and electrical all in the same day. They were great about communicating with me when they were picking up supplies and they were very respectful and kind the entire time they were here. Would recommend them to any of my family and friends. Will very likely be back in the future for more work!

Avoid This Contractor - Unprofessional and Poor Quality Work…read more We hired Mike and his team for a full kitchen renovation after speaking with multiple contractors, ultimately choosing him because his quote was a few thousand dollars less. Unfortunately, this decision ended up costing us much more in stress, time, and additional expenses due to the poor quality of work and overall unprofessionalism. The project began immediately after Thanksgiving, and we were initially told it would take one to two weeks to complete. Instead, it dragged on for months, finally wrapping up at the end of February. While the bulk of the work was completed within the first few weeks, many key aspects were done incorrectly. Among the biggest issues: * Most of our cabinets were crooked * Our garbage bin pull-out did not function at all * The sink was improperly not properly sealed We brought these concerns to Mike's attention multiple times, but rather than taking accountability, he consistently shifted the blame--on the holidays, the vendors, or even our own kitchen layout. Instead of addressing the problems with professionalism, every discussion became an argument where he tried to justify the mistakes rather than correct them. On top of that, there were constant delays and last-minute schedule changes, making the entire process incredibly frustrating. Mike would frequently commit to a specific date or time, only to either cancel last minute or show up hours late without notice. There were multiple instances where we rearranged our schedules and canceled personal plans to accommodate his timeline, only for him to either not show up or notify us at the last minute that he'd be delayed by several hours. This entire project required us to micromanage him for months. We constantly had to reach out for updates and follow up on unresolved issues. When we expressed our dissatisfaction, we were often met with excuses, forcing us to check in repeatedly--sometimes for days--just to get basic updates. It was exhausting and completely unprofessional. To his credit, Mike did offer to fix the remaining issues toward the end of the project. However, by that point, we were so drained from the months of back-and-forth, excuses, and constant delays that we were simply unwilling to go through another drawn-out process. The garbage bin alone took months to get fixed, and based on that experience, we had no confidence that the rest of the issues would be handled any more efficiently. Major issues remained unresolved--such as the entire section of cabinets around our refrigerator being visibly crooked. Despite showing him clear photo evidence (including a level proving they were not straight), he still insisted the issue was due to our floors and refrigerator, which were not the problem. Another major issue was his employee, who displayed a lack of care for our home and quality of work. He placed heavy tools directly on our new furniture and stone countertops, which is completely unacceptable. Despite multiple complaints, Mike insisted that we work with him and made no effort to correct his employee's behavior or craftsmanship. While we initially saved a few thousand dollars, the frustration, lack of professionalism, and poor workmanship made this renovation an absolute nightmare. I strongly recommend paying a little more for a reputable, reliable contractor who takes accountability for their work--because in the end, this "cheaper" option was far from worth it. To add to the unprofessionalism described above - I received this text from Mike after posting my honest review, which I took as a threat.