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    Kount On US Carpet

    4.8 (19 reviews)
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    Response time

    2 days

    Response rate

    100%

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    Review Highlights - Kount On US Carpet

    Owner James and his staff showed up on time after confirming the appt the day before.

    Mentioned in 7 reviews

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    Cisneros Brothers Plumbing, Electrical, Heating & Air

    Cisneros Brothers Plumbing, Electrical, Heating & Air

    4.3
    (509 reviews)

    Excellent service. Nathan is great -- very good at communicating issues and complications -- there…read morewere never any surprises. I also appreciated that he tried to get us a less expensive but effective option until it became impossible when we discovered we had a sinkhole forming -- in this case, the city was right -- we needed to replace things to meet city codes (and for our own safety!). The solution to my septic plumbing ordeal began when I called Cisneros Bros. in the middle of the night meaning to leave a message, but surprisingly, after several calls (accidentally called several times in my stress) an actual person answered the phone. Nicole (who answered) must have guessed it was urgent even if after hours. The next day, I met Nathan Knapp who walked me through every single step the crew would take. (Thank you crew!). I was helping my parents with this -- their septic tank broke into a foul river of waste in their front yard. Neighbors called the city for help, we were cited to fix things immediately, and almost $18,000 later it has been fixed. I could not pay ANY company this amount without understanding what in fact they were fixing, how, and the different options. Apparently for many decades, we were not meeting city codes (we didn't know until this septic tank disaster). The cheaper options to "fix" the septic mess weren't really an option because the city citation did not allow the cheaper fixes, but also because we truly needed a major fix. Nathan and the crew (Jeff, Victor and Rogelio) were super hardworking at pumping out the tank and Victor luckily spoke Spanish who could better explain things to my dad. It's hard to pay a bill like this, but I recognize the value of it -- it was necessary, and I really don't think it would have been cheaper or done better by others. We passed the city codes with flying colors and we don't have to worry about a sinkhole or wastewater mess. So glad to have have a brand new seepage pit, new outlet lines etc.!

    I reached out for a quote for 2 water heater replacements. My estimates came in at 4500- 5800 for…read moreboth. Here is their response. Okay great. With permits I can replace 2 for you with new shut off valves and lines with permits for $11,000. This includes 2 new units all installed with a 1 year warranty on workmanship and a 6 year manufacture warranty. When do you need these installed?

    Proserv Builders & Renovations

    Proserv Builders & Renovations

    3.3
    (6 reviews)

    I hired ProServ Builders & Renovations for a home renovation project including an ADU, kitchen,…read morebathrooms, and electrical work. The project involved multiple contracts and payments, but the billing was never clearly reconciled. Beginning in November 2025, I repeatedly provided written summaries of contracts, payments, and balances and asked for confirmation or correction. I did not receive a clear written reconciliation explaining how totals were calculated or how payments were applied. We eventually met and discussed the project, and while we now understand each other's positions, we do not agree on the outcome. A key issue is the treatment of a prior $18,000 payment within revised kitchen/flooring contracts, which remains in dispute. There were also instances where similar scope appeared across multiple contracts without clear explanation of whether work was included, replaced, or added. In addition, some pricing--particularly electrical work--expanded significantly without clear upfront definition. The project has taken much longer than originally discussed. The ADU was expected to be completed in about 90 days, but more than a year later it is still not fully usable. My kitchen is also not usable. Cabinet doors have not been installed, and the space is filled with materials and items moved during construction, making it difficult to access or use normally. Because I need to use the ADU kitchen due to the condition of the main kitchen, I have been unable to rent out the ADU despite having a tenant ready. I am still trying to resolve the billing issues and get a clear plan to complete the remaining work.

    Always helpful and available for urgent requests with very fair pricing. They are my go to for…read morehousehold needs. Thanks Daniel and Carlos for all your help. I appreciate you.

    ServiceMaster Restoration Services by Capital Recovery

    ServiceMaster Restoration Services by Capital Recovery

    3.0
    (2 reviews)

    Peter and his team at Servicemaster went above and beyond all expectations we could have had! We…read morehad a water line leak in our attic. The water leaked through our ceiling into our kitchen. Our kitchen ceiling needed to be cutout and replaced as well as replace light fixtures and dry out all the water. Peters team got setup the same day within a couple hours of my call to the insurance company. The team of workers were very polite and clean from start to finish. They removed and replaced all water damaged materials, repainted, new baseboards, new ceiling, new lights, stained damaged cabinets. If I could recommend anyone this company when they're going through a homeowner's nightmare of water damage I would recommend Peter and his team at Servicemaster!

    Our office had a leak one week before closing escrow. I had lots of people at my office helping out…read morewith stuff. I called Peter to come help out and we agreed on 2:30 to 2:45. I told him don't get here early because there is to much going on and we cant get to the area until that time. He agreed. He showed up at 1:30 and demanded he see the area now because if he had to call a crew at 3:00 he would not have time. He was extremely ugly and demeaning to me talking to me very disrespectfully. I have never been treated and talked to like that ever before! He left me stranded because he refused to do the job! He would not come back. He should not of agreed to the time if he could not keep the time!!! All because he came at the wrong time!!!! I WOULD NOT RECOMMEND HIM! This is the service master on Industrial Blvd.,Victorville PETER. NASTY NASTY NASTY NASTY PETER

    Kount On US Carpet - carpet_cleaning - Updated August 2026

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