Tried to kick smoking, went to High Life to buy what I needed for vaping Felt decent about the purchase, but not good about the experience. After arriving home and looking at other local stores I noticed I overpaid, and was sold knock offs. The first battery never held a charge and the charger I bought was defective as well. I tested each product independently. Upon trying to return the broken merchandise within 24 hours, they offered no return nor exchange. All sales final. Fine, I get it. Fool me. A company that can't even stand by the products they sell is a fraud, cause the products are junk. Also the knock off equipment could have exploded and caused great harm to my home or person. A cheap battery from an unregulated plant could overheat, explode in hand make me a lefty for life. A defective charger could start a fire in my home and kill everyone nestled in their beds. Go somewhere that cares about you, the community and proper business ethics. I understand profit, and bottom line, but I dont support taking advantage of uninformed customers. This is not a vent, just an event log so you can make an informed decision. Dont believe me, fine, read the other reviews, everybody seems real happy with this establishment. read more

The staff here is very rude and disrespectful and I had five hundred dollars I was planning on spending in there but due to how snobby and strict they were I went down to one love and spent my money there. This is not the first incident these people have been rude as well, their parking is also minuscule. TERRIBLE SMOKE SHOP. GO TO ONE LOVE, they actually care and are nice and willing to help you. Unlike the jerks at high life who at mention of a syllable other than water pipe the alarm will go off and your out. What a JOKE. YOUR A SMOKE SHOP. ACT LIKE IT read more

The biggest problem is with parking. I didn't even go inside because of the parking. DO NOT PATRONIZE BECAUSE THEY USE WHEEL BLOCKERS. A COMPLETE SHAM. I told the WHEEL BLOCKERS "employee," who would only tell me his name is "J" (something the nearby stores said is not the truth) that I was on my way INTO the HIGH LIFE store whose lot it was (2 minutes after parking). He told me simply that I could give him 50 dollars cash or debit or have my car towed. He cited a city ordinance as his reason for not being able to remove the boot due to my impending patronage of HIGH LIFE. I called the city and the Charlotte Mecklenburg Police Department. The only "ordinance" involved was their ability to post signage. The first lie. I scrounged in my car for dollar bills to collect $50 to get the boot removed before he left. "J" then put the cash in his cargo pants pocket, wrote me a receipt (misspelling the word "cash") and took several minutes to retrieve the removal tools from his filthy 1992 Pontiac. I came back 20 minutes later, after calling the city and the police, to see him PARKED on the city SIDEWALK, waiting to do the same thing to another person. When I called the "WHEEL BLOCKERS" line, the "manager" answered. He was immediately rude and started LYING from the first second. I informed him that I would be filing this complaint and he told me to make sure I included that I "used a company's parking spot without shopping there." I will include that but only to emphasize that I was ON MY WAY INTO HIGH LIFE as the BOOT WAS PUT ON MY CAR 1 FOOT FROM THE PUBLIC STREET. I would have shopped at HIGH LIFE and fully planned on it, if this scary dude had not placed a boot on my car and lied to my face. Wheel Blockers claim they work for the private stores. When I called HIGH LIFE, they said Wheel Blockers work for the city. There is nothing but shady lies and what amounts to extortion. This "company" AND HIGH LIFE are a joke and their employees are rude, disrespectful, and liars. I will never patronize a company that leases out to Wheel Blockers, and after just a few hours, at least 10 of my friends and family members will not either. AVOID THIS HIGH LIFE AT ALL COST. LIARS AND EXTORTIONS. read more

Worse place to purchase ANYTHING! They have NO IDEA what they are talking about! Asked for an ATMOS dry vale and they sold me a junior. Called as soon as I read package leaflet: WAX ONLY!!!! Went back next day and the horrible saleswoman insisted it's for "dry vape". Have two emails from company confirming it is NOT NO NADA NEIN used for DRY HERB VAPE! Sent the company an email but no reply. And, have yet to receive an. exchange! A bunch of losers that deserve to be out of business. Let's close his place down! read more

I think anyone giving this place hell is either working at another head shop or knows someone working at another head shop. Sounds like sabotage to me! No one has ever been rude to me and ummm the parking situation? There's parking in the back and a few places in front. The only thing I don't like is that the floor isn't very sturdy and when you walk on it and everything shakes. read more

I was hesitant at first since all the post I saw on here, but obviously it's just a bunch of haters. The staff was super friendly, the greeted me right away, and was more than willing to take their time to explain things to me. I've been going back weekly to get my juice, and they even remember me now and know what I get, and the prices are so much better than one love down the street. Also, about the parking, if you get booted, it's your own fault! The parking is for High Life customers only, there's signs everywhere!! There's so few spots in the plaza midwood area, that all the stores have their lots monitored. Their staff does NOT call to have you booted, the lot is monitored by a third party. So if you don't want to get booted, read the signs, that simple people! Take responsibility for your own actions. As for me, this is the only smoke shop you'll ever catch me in! read more

Very rude staff. I go in with a friend of mine today...no idea what the difference is between a hooka and a bong and start talking about it with my friend...asked the guy about and he didn't seem to be irritated but VERY adamant that they were not bongs. Didn't ask me ONCE to not say the word bong. Anyway, my friend was trying to buy a new e cig and he just looked at me and says if I say the word bong one more time he will ask me to leave and I kind of chuckled and said are you serious and he said, yeah I've already told you three times so just leave now....he had not told me to not say it....didn't know it was taboo. But he was rude and if he had said we don't allow that word in here or something like that, I would have been cool...but he wasn't so...my friend and I left...laughed about it the whole way down the road. But still, what a rude jerk. Lot of my friends smoke e cigs....I'll tell them of the other stores that sell the same thing he is. read more

Im not familiar with Charlotte (just came down from Providence, Rhode Island to see my sister) and stopped in this little smoke shop with my husband. I needed to buy my sister an ecigarette as a "quit the habit" gift. The girl who helped me was extremely informative and knowledgeable on the topic or I would have been lost to this technology that wasnt even for me! She was so patient with me as we decided what flavor my sister would have wanted in her ecigarette, there were so many to choose from! We settled with an 18mg, I think the flavor was uncle wayne? It was a vanilla tobaaco, and it smelled amazing!! Awesome customer service, would love to pop in again next year!! read more

cheap made pieces, havn't had it a week and it has already broke ... stay far far away !!!!!!