I requested a quotation. Eco was the first to respond. We scheduled an estimate. The estimator…read moredidn't show up. I called. They called back promptly and said that he had car trouble. We scheduled another estimate. 10 minutes before they called and cancelled since they were in Buffalo and didn't really want to do a small job in Buffalo. I didn't move in the time since I made the initial request, and they are located in Attica which is between Buffalo and Rochester, but closer to Buffalo. Not very professional customer service.

I just had my roof done by. Eco building technology. They are very professional and I couldn't ask…read morefor a better job. You will not go wrong by using this company.

Thank you Chris (sales), Antonio (project manager) and Maria (foreman). You made the whole process…read moreseamless. I appreciate the communication and attention to detail. Minor concerns addressed with immediate resolution. Highly recommend Stellar and this crew.

Not cheap, but the work quality was one day, impressive and I believe you get what you pay for. A…read morecouple of small items taken care of by Tony Gonzales, our project manager, afterwards, but that has been it. For all the many nails they picked up after the job, I picked up hundreds more after they had left. I'm glad they didn't end up in he mower. So far the roof is still on through these raging winds! Quality product and work putting it on. Aside from me reaching out, I'm surprised I never heard back from the company for feedback or anything till now (almost 5 months) Too busy apparently? I would recommend them based on their professionalism and quality of work.

We had a balcony/porch leak during the last rainfall. I quickly scrambled to look for a few…read morecompanies to come help us remedy the situation. After 4 quotes we ended up going with Elite Roofing of WNY. Tyler & his team quickly came out to give us a quote the next day. We really liked their sincerity and honesty with the situation. They didn't seem too pushy and their price was very reasonable. I will refer all my friends and family to them moving forward. We have not started the repair yet but will update this review with photos once the work is done. Thank you Tyler & team for a smooth process thus far!

From the owner: Elite Roofing of WNY promises nothing but the best customer service, highest quality roofing…read morematerials and workmanship, and unbeatable pricing. Contact us today for a Free estimate! Metal Roofs, Shingle Roofs, Flat Roofs, Siding, Fascia, Soffit, Gutters, Fascia, Decking, & more! 50 Year Transferrable warranty on ALL full roof replacements! Locally owned and operated, proudly serving the Western New York area.

So impressed with Omni. They moved quickly to provide a quote, discuss the project and get the…read morejob done. And the price was very reasonable. I will be telling others about Omni and using them again!!

From the owner: When you are looking for a contractor near me look no further. We are the areas go to roofing and…read moreexterior construction company. We install asphalt, cedar and metal roofing products. We have a team of expert roofing and siding installers ready to tackle any job big or small. We got your structural and foundational repairs covered too. We offer premium products and service. Call us today and we will get you set up for your free estimate.

Jim was my fourth call to try to get someone to fix my gutters. He came within 2 hours and…read moredetermined what I needed - new hangers, gutter guard, and snow guards (not new gutters!) He kept me informed each step of the way, cleaned up and took away the trash and even washed the gutters. In 4 days, the project was completed and everyone thinks that I got new gutters! Jim did an outstanding job, I would highly recommend him and will have him when I need other projects done

We contracted with Jim to do a partial tear-off of our roof along with sealing around out two upper…read morewindows. The main reason we hired him was because of a wet spot on the molding on one of the windows. He completed the roof and then removed the siding to seal around the two windows. With the siding removed, he determined that sealing the windows was impossible for a reason that I didn't understand. Needless to say, the first rainstorm there was major leaking around the window that did not leak before the roofing job. I called Jim who was supposed to be out before noon on Thursday but he never showed up. I called him about four times and left messages with no response. Then the next day he called me and said that sealing around the windows was not part of the job that he had agreed to. So much for customer service! Now I have to hire someone else to fix a problem that Jim created! I would never recommend Jim Sweet Contracting!

Our skylight in the family room was pouring water during a heavy rain. Luckily, it stopped raining…read more I called TG about 10 pm and he showed up first thing in the morning and took pictures of the problem. The picture showed the skylight frame separated and he fixed/repaired. Using his underlayment paper and my roofing shingles left over from a reroofing job performed 8 years ago, he tore out the old paper and reshingled. TG also installed a bathroom exhaust the same day. Very happy with the immediate service and extra work TG performed. We've several downpours since then and no problems. Very fair prices without gouging because of my circumstances.

We had a gutter downspout that was 100% clogged and water was spilling down the side of the house…read more After calling around, the quickest I could get someone out here was two weeks. Luckily, I found Luis, who came the same day. He immediately cleared the clog and cleaned out all of the gutters thoroughly. It was a massive relief to not have to worry about the overflow causing water intrusion while waiting two weeks for someone to come and resolve it! Thanks, Luis!

Hired for gutter repair work…read more CW construction replied quickly. They came out and gave me an estimate where a competitor wanted to come out and do the work but wouldn't give me a ball park number first. Others didn't respond. The weather caused the appointment to be pushed multiple times (snow and high speed winds which is what caused the damage in the first place), but the work is done and the gutter appears very secure now. Pricing seemed reasonable for the time and materials used. They were friendly and open to various payment options. The estimate came slightly under the quote, (rounding distance so very slight) which is always nice. Notes: I know it's hard being a contractor and taking calls while working, but more prompt notifications about appointments being moved would be nice. Communication wasn't timely but I had the sense that there wasn't a home office fielding work, so I'm certainly more understanding. Hard to be timely when you're dangling from roofs trying to get work down before the next storm wave. They were certainly better than some other contractors I recently worked with.

Hired them to replace the roof on our pool house and add gutters. They were easy to communicate…read morewith, scheduling was easy and price was fair. Overall, very happy with the work they did and would use them again.

I had a roof put in 3 years ago, yesterday William came out after I called and stated I noticed…read morewater. He inspected inside and outside noticing there was a crack in my chimney. He repaired (sealed it) right on the spot. This place has great customer service and take pride in their work. Thank you Willaim for being so kind and informative!

If you need a new roof, try your luck somewhere else. Anywhere…read more Communication is the worst. The quality of work is bad. Materials seem to be ok. To keep the very long story short. Complete roof replacement in November 2024. March 2026 - roof is leaking. It took about 3 weeks for a "temporary fix". Roof is leaking again - "permanent fix". Roof is leaking again - another pair of "temporary fix" and "permanent fix". Each time a new guy comes in, each time they find a new issue, each time "it's fixed for good now", each time it is not. It's been 3 months since the first leak; we are still doing back and forth. And don't get me started on drywall and insulation damage. Who I interacted with * Matthew Z - sales * Tony G - project manager (install and one of the fixes) * Matthew - fix * Elijah Simon - fix * A couple more guys whose names I didn't write down for other fixes and assessments * Bob - Director of production in Buffalo area - for coordinating fixes and drywall repair * Charlie Ray - General manager - for one text message of "we are better than this" kind with complete ghosting after that --- Now, to the long story, if you are interested. Installation (November 2024) The only two instances when I was able to speak with Tony (PM) were the call in the morning "we will be there and start in 30 minutes," and "let's go look at the roof and sign the bunch of papers" in the evening. Despite sales promising constant communication and updates. Despite multiple assurances by sales, scheduling and website of "On arrival PM will introduce themselves to you and review the job details with you". It never happened same as "PM will give you their phone number". Same stuff with "communicate any change orders with you (i.e. Lumber Charges". New lumber was brought in without any interaction with me. It was 100% needed, but it would be good to be in the loop. Cleanup was decent, but not super thorough. I collected about a 64 oz jar's worth of nails in the days after installation, including ones on a driveway. Plus some loose nails in the spring in gutters, in the attic, and on the lawn. A whole 2025 flew buy without apparent incidents - shingles are still on the roof, no apparent leaks. March 2026 - a small leak appeared. But I have a 20- or 25-year warranty, right? Yeah... And from here on, it is an epic story. * I call them, talk with them, check the forecast (no rain in the next 10 days). I agree that the leak is small, there is no rain in the forecast, and I can wait about a week for them to fix this - no problem. * Two weeks later - no call, no text, no email, no mail, no fix. But now the leak is bigger. I collected about 7 gallons of water before being able to redirect the flow to the toilet (the leak is in the bathroom) * It takes another two calls and escalation up to Charlie Ray (general manager) to get somebody for a fix next day * Meanwhile, a part of the drywall on the ceiling is soaked through and crumbles in my hands with zero effort * The next day a guy appears. inspects stuff inside and outside. Says, "I gotta do a temporary fix from the inside. In the next couple of days, the office will contact you for a permanent fix outside". What does he do? He patches the suspicious area with sealant, some tape, more sealant, and more tape. "That should do it for now. Here is my phone; call me if it leaks again" * Office does not call in the next day, two, three, a week. * I call again and get "your ticket got closed. The fixer guy closed it and said that the fix is done" * Meanwhile, it starts leaking again * another guy comes in, does a fix outside * The office schedules a drywall guy to fix the whole * Drywall guy patches the whole and says, "I'll be in next week to paint it" * Next week it leaks again. same place. patched drywall is soaked wet again (not to the point of collapse this time) * another round of dance with the office * another guy comes in, checks the roof outside, and without any word just drives off * I go to the office physically. Meet with Bob and Tony. Tony "will be fixing it for good tomorrow" * Next day, Tony and one other guy are here; they replace the pipe boot and a patch of shingles. Turns out the pipe boot was much bigger than it needed to be, "that's why it was leaking". But the new boot "will fix it for good." Worth mentioning that Tony was the original PM on installation. * About two weeks after that, the roof is leaking again in the same place. * Another round of me going to the office, meeting with Bob (who promises a fast fix with the best fixer guy they have "today or tomorrow"; and bunch of other stuff) * "Today" the best guy couldn't make it. * The next day, "the best guy" couldn't make it to me either, so they sent another "super fixer guy" from Rochester (I'm in Buffalo) * He fixed something and was so eager to run away that I basically needed to catch him * A week later, and I have not a peep about drywall. But fix (#4) holds (for now) 06/19/2026