The hotel and room have the marks of an upscale hotel other than the unsolicited bell service. We…read moreleft and had a great dinner at Snake River Grill, but had a weird experience upon return....our bell boy became the "late night" GM some how? They offered s'mores in the lobby, but then we're told by said GM the logs used ("birch and pine") in the fire places were unhealthy compared to the chemical individual canister flame on the bar. Clown show. Opt out. Welcome to Wyoming.... Update: spoke to the real GM today. Very apologetic and offered a nice resolution.

We really enjoyed our stay here. It was late April (spring break ski trip) and pretty low…read moreoccupancy. The staff was great - including Michael and Scout. My son loved the option for hot chocolate and desserts in the lobby each evening. I tried the spa, gym and ate dinner at Spur. All good. The room had all the essentials (mini fridge, dishwasher, silverware, plates, microwave, etc) and a fireplace / balcony. The balcony was handy for wet things and the room had a boot / glove dryer too. My son used the spa tub in the bathroom, while I did not -- I appreciated the very hot water. Our family would book here again. If you stop by Spur, I highly recommend the burger. Top notch!

Visited here during the holidays and it's a great hotel. Beautiful property with some great food…read moreoptions and the staff is very friendly.

I have heard that a plethora of people have gotten ill from food poisoning in this hotel including…read moremy nephew . The hotel could care less ,which is a joke as they have initiated a holiday " wellness stay" I would not wish a stay in this poison trap on my worst enemy - I have to give it a star but I would rather not ! It is a disgrace to this chain - when this was pointed out to their manager - she ignored all contact - the poor kid was forced to get an independent nurse to bring IV fluids and the outside nurse told us she spent the day treating people who ate in their restaurant - Beware

If you're staying slopeside at Hotel Terra Jackson Hole, you're doing Jackson right. I truly want…read moreto move in! We stayed in a beautifully renovated condo that felt both luxurious and cozy, with modern finishes, warm wood accents, a fireplace, and huge windows with classic Teton views. Everything felt fresh, clean, and thoughtfully designed. The kitchen was fully updated, which made it easy to relax after a long ski day and enjoy a snack. The location inside Jackson Hole Mountain Resort is unbeatable. You're just steps from the lifts, but the real game changer? The ski valet. Absolute five-star service. Drop your skis in the morning, walk out in your boots, and they have everything ready and waiting for you. At the end of the day, hand them off and stroll back inside without lugging gear. It makes the whole experience feel seamless and indulgent. The staff was friendly and attentive without being overbearing. The spa and rooftop hot tub are perfect for unwinding, especially with mountain views at sunset. It strikes that ideal balance of upscale but still relaxed while not stuffy, just comfortable. If you want the convenience of ski-in proximity with the comfort of a high-end condo, Hotel Terra Jackson Hole absolutely delivers. Five stars. Would book again in a heartbeat.

Really nice hotel with some great rooms and nice views. The property is kept really clean and some…read moredelicious cookies and hot apple cider in the lobby. Only negative was communication at check in was a bit off as the staff told us the room was in the complete opposite direction of where it actually was so it did take about 10 min to find the room.

I stayed in Teton Club for a week as a Diamond Resort owner.. the accommodations are beautiful, the…read morefurnishings and amenities are excellent.. and I loved being able to walk out to the gondolas and Teton Village.. they were literally at our doorstep! Service and staff at the resort were excellent.. I would have given it five stars except I had to subtract one for the rude, unpleasant and condescending girl named Melissa at front desk.. I felt the last place she should have been in was at front desk because she was not just bad in attitude, but actually down right rude to guests! She was the only detraction from this wonderful, relaxing and beautiful Diamond Resort, of which I have been a proud member of for 23 years!

Beautiful suites with full kitchens. fireplaces and large caste iron tubs plus concierge & valet…read moreservice of a fine hotel was a great surprise. I have stayed in many timeshares & the service here was very friendly and accommodating. We had a few odd request like duct tape (fixes everything) that they smiled and found some. We all threw $ in at the end of the week to tip them on the exceptional service. As for the club- I liked the little touches of having a bathing suit spin dryer in the spa. However, I liked the location the most.

Gives the college youth hostel vibe. We booked this trip last minute and this was the last place…read morethat had rooms available . Room full of textiles that I question the last time they were cleaned. We stayed her 1 3 years ago and it was ok. But over the years ..... it is in serious need of an overhaul. My main concern was the smell. Mildew musty.... Hoping it's not mold (seriously). Over the 5 days we were there we could not get hot water. Warm but not hot. Bathrooms were a wreck. Staff doesn't really care what your problem is. I hear they are planning on a complete renovation starting this spring. Fingers crossed! Best thing about this place is its location to the lifts. There are a lot of awesome places to stay in Teton village. Sadly without a COMPLETE overhaul this won't be one of them.

Ok Nostalgic amenities I can deal with...but older does not have to mean run down, broken or…read moreextremely worn. Annoying you have to climb stairs to get to the only bell cart.. no bellman.. no valet.. front desk good except the older blond not to friendly. Elevator buttons would push behind the plate so you would have to play with it to have it pop back out along with it being sloooow. Toilets are all in an angle so you can close the bathroom door. I could keep going on but I guess for $500. A night I should not complain.

We spent three nights here and the experience was AMAZING!! The lodge was adorably rustic with…read morecarvings of bears and woodland critters everywhere you looked. They have a bar, restaurant, hot tub, pool and sauna which I highly recommend trying all the amenities. We checked in after a long day of travel with delayed flights, full on adrenaline and anxiety or running to make connecting flights, stressed out about whether we'd be able to get our rental car. Needless to say we needed some good vibes. The front desk turned our day around!!! We arrived to a delicious cocktail and smooth check in. Then we were upgraded to a beautiful suite! Excellent service and a wonderful experience!

Disappointing stay. I booked this hotel specifically for the amenities and relaxing atmosphere, but…read morekey features were either closed early or not functioning--and none of this was made clear during booking. The jets in the tub didn't work (despite photos suggesting otherwise), and everything at the property was shut down well before 8pm. I planned my entire day around returning in time to enjoy the amenities, only to be redirected to a sister property with no posted hours and little help from staff. I sent an email to management with my concerns and never even received a response. Overall, it felt like they just didn't care about guest experience. Would not return.

I had an outstanding experience here. The service is outstanding, Natalia really looked after me…read more Breakfast every morning was so delicious. The rooms are really clean and well maintained. The space and location are great. I had a wonderful time during my stay. Highly recommend!

It was an amazing experience. I highly recommend it. The owner Natalia & her associate Alina are…read moreextremely nice, helpful and Natalia is a great cook. The room is spotless clean (and I am OCD). It's clean!! They provide everything you may need. Super friendly and super accommodating. The location is fabulous just a 5 minute ride from Teton village and a 15 minute drive from Jackson Hole. We loved our stay and we will be returning to the Sassy Moose.

Beautiful amenities, clean well kept. The staff is fantastic! Especially the valet they were…read moreamazing, very helpful, went up and above what was asked of them. We had a family dinner catered with the most delicious variety of food along with fantastic service. We loved everything about it!

Overcrowded, oversold membership club that has become a money-grab by the 3 main owners that stick…read moreit to the paying yearly members to subsidize their hotel operation. Two negatives from a week of using the club. The hot tub was frequently broken and had a sign out of use (not sure why - they take in millions in free float from membership fees in October), a members-only lounge was booked for private events both paid and unpaid multiple times during my visit. You join the club to store your gear, get valet parking, use the hot tub, and enjoy the lounge when you want to as a paying member. I was able to do 2 out of the 4. On the plus side - good snacks but not sure they are worth the close to $15k spent on membership fees (that increased 100% last year).

this is a wonderful home - they have everything, the place is warm and beautiful and the details…read moreare so well thought out. we love the Wildflower Lodge.

Our vacation in Wyoming was fabulous, made even more so by our stay at The Wildflower Lodge. It is…read morea spacious, comfortable, and well-cared for home in a lovely natural setting. On our first full day at the lodge we saw a moose with her two calves. Later, two juvenile red-tailed hawks frequently rested on the rocks by the creek that runs next to the house. A fox and deer visited as well. The manager of the property, Meg, was very accessible, and tended to all our needs. She is a warm, friendly person, as is Chef Renee. Breakfasts were quite a treat, and the evening meals were akin to fine dining. We planned our vacation for over a year, as this was our first extended family trip in quite a while. We came from Washington, Oregon, Georgia, and North Carolina. Wyoming and The Wildflower Lodge did not disappoint. None of us were ready to leave when our week was up. An epic vacation!

Everyone at Gravity Haus is absolutely wonderful and accommodating. So very helpful with everything…read morewith the wedding and everyone involved. Would highly recommend for anyone to stay here.

I thought this was a great place. The rooms were comfortable and very clean. The staff were great…read moreand patient with my constant questions. The food is fabulous at Wild Pines. I'll be back.