I never give a five star review, ever. Andy definitely earned it…read more I drive tractor trailer, so I've been in Vape shops all around the country. Most of them are ok, some places act like you are bothering them by walking in the door, and a very few are excellent. Hoosier Vapor is at the top of that list. The store is clean and well organized, the products are all reasonably priced, and Andy made me feel welcomed like I was an old friend. If the rest of the staff knows half as much as he does about vaping then you will definitely be in good hands no matter who's behind the counter. Stop by sometime. You'll never go anywhere else again. Tip: There is a good Indian buffet just a few doors away. What more could you ask for.

Has Richard lost his mind you're asking? He's not only reviewing a chain retailer, but he's…read morereviewing a mall retailer? Yeah, I may have lost my mind. But hey, Maya started it! The truth is that I'm a fan of Yankee Candle and I visit this particular location on a fairly regular basis when killing time before a movie - this means at least once a week. I've yet to find a candle that works for me as well as Yankee Candles do. I feel the same way about most of their secondary products like air fresheners (home, car), etc. Yes, they're more expensive. They're also very good. So, if I were to rate Yankee Candle solely on the basis of their product I would most likely be looking at a 5-star rating. LOVE their products. Here's the thing. I really, really, really hate shopping at Yankee Candle. While I've always found their sales approach a tad over-the-top, over the last few months it has almost gotten to the point that there are times I simply don't go in because I don't want to deal with it. Seriously. Here's the experience I have had almost every single time over the past few months at Castleton, including last night. I go in. I check out their specials and check out a few tables. I don't begrudge them the fact that within a couple minutes, someone is going to swoop in and offer service. That's fine. I'll typically decline unless there's a specific need. Yankee Candle has a challenging layout for strollers, wheelchairs and pretty much anyone with a big butt. While I've not broken anything in Yankee Candle, it's taken a conscious effort every single time I'm in there and I've sure had some close calls and have tipped over smaller items before. I realize inventory is important, especially in a high profile location like Castleton, but it would be nice to have some room to get around. A few months ago, they really began pushing their e-mail advertising and their rewards club. How do I know this? They push it every single time. When you buy at Yankee Candle, you're not just committing to the sale but committing to the journey toward the sale. Seriously. "Do you want a wick trimmer?" "No, thank you." "Five minute lecture on why wick trimmers are awesome" while they casually roll your candle up in tissue paper, a courtesy that these days feels more like a sales ploy. "Can I get your phone number?" "Phone number given." "Can I get your e-mail?" Silently thinking "You can't look it up by phone number? This is 2016, after all." I've asked. They apparently hired an IOT department straight out of their local community college (Sorry to all you community college grads - no slam on you intended). If you decline an e-mail, you get a five-minute lecture on why their e-mails are awesome. Because, after all, EVERYTHING is awesome. "Are you a member of our rewards club?" "I have no idea. You've lectured me into a drunken stupor now." I'm sitting here thinking "Why didn't I go to White Barn? They actually sell you candles without the lecture." "Three minute lecture on why the rewards club is awesome - $5 gift card after $100 spent. For the record, that's not awesome and it's not worth the amount of my time you kill with every sale. If you're lucky, your products, even if you only have one, will be ready to go by the time they get through all the lectures. If not, you get another lecture on an upcoming sale or changing products. EVERY single time. I mean, heck, last night they even acknowledged that I was a regular but felt the need to give me every single lecture. There are now times I don't go in simply because I don't have the time to commit to the entire journey. OH sure, I could probably be rude and cut them all off (and have). I've also simply left if it got overbearing (Do you hear that Yankee Candle? You've lost sales because of this current dreadful sales approach). The painful conclusion, at least for me, is that I love Yankee Candle products but hate the experience of shopping there. While I've been hesitant to switch over to shopping online, it may prove to be the best option because Yankee Candle, at least this location, crosses the line from good customer service into the realm of almost stalkerish tendencies with a hard-sell approach that betrays the very essence of what folks like about Yankee Candle.

Loove going here ..But this time went there to get those personalized candle .I wanted to do it…read moreonline but for some reason it didn't work . It took no time and the end product was really really nice Erica really helped me and her help is much appreciated .Will definitely be getting more of those coz now I m in loove with them .

They have sold me some products that I used to Vape and I just started vaping and the Vape machine…read moreis all right but they keep on getting my juices mixed up they keep giving the wrong amount everytime I asked them, I use to be a heavy cigarette menthol user whatever time I keep getting juices that keep on giving me the lowest amount of nicotine & this bugs me so much cause I have to keep coming back over & over and they don't care either not even apologies given. To top it off even more there bottle here are like 2 years expired I have bought four or five bottles. And what they do is they give me headaches my throat starts to hurt because of the expiration on these juices. If you have a really part time inhaling Vape please be careful with this product that they sell here.

Went here for the first time today and had a great experience. The worker was very friendly and…read moreinformed us of all the deal they have going on and how there was a tasting bar with over 500 flavors. The only thing we struggled with was the parking lot we accidentally pulled in on the wrong side and ended up stopping at the speedway. Other than that which was our fault this is a great place to buy vape juice. They have a wide variety of flavors.

Buyer Beware I agree completely with the two other very…read morepoor reviews here. I'll never go to this store again. I went in previously to check it out and it seemed OK and appeared to have a huge inventory. When I went in again recently to look at a few things including a nice Zippo lighter, I decided to buy it. I also got a few more items. When I got home and looked at the receipt, the only thing that was listed clearly was the lighter. All of the other items were not itemized and it was thrown together in a lump sum. I called them and questioned it because I felt like I was over charged. I also asked if I could return the lighter because I didn't want it. It was not used and still in the box. The guy on the phone said they have a no refund / return policy. He said it was on the receipt. I told him it was absolutely not stated on the receipt. I didn't see any signage stating that as well in the store. I understand consumable products might be logically subject to a no refund policy, but not the lighter. At that point I knew I was dealing with a sketchy business. Before the call ended he was obnoxious and called me - Karen. I called the other location to talk to the owner and I ended up talking to a clueless woman who didn't speak English. It's all beyond weird, pathetic and unprofessional. Let the Karma fairy deal with it.

This is the finest smoke shop Indy has to offer our city! It…read morehas the widest selection for smokers and vapers you could want for yourself and gifts. This family is ready to assist with first class customer service. The prices are the lowest I've ever seen. The location is perfect for drivers and bus riders alike with ample parking right in front.

The service, the selection of cigars are fantastic! Mike and Tim run fantastic Cigar shops!…read moreCouldn't ask for a better owners operators and gentlemen that will get you anything that they can possibly find.

I've only been here a couple of times, but the staff is knowledgeable and friendly; willing to…read moreanswer your questions. They have a different selection than you'll find at Blend or some other cigar shops, so support another locally owned business and find some variety for your humidor!

I love this place. I am still very new to cigars and no very little so I ask the who I soon to be…read morethe owner lots of questions every time I go in there and he is more than happy to answer my questions. The only reason I would give this place less than four stars probably closer to two stars is because of the lady working there. She's just kind of rude every time I go in there and I have learned not to ask her questions and she just seems annoyed every time I'm in there but then talks to other people very pleasantly and happily so I don't know if she just has a problem with me or what it is but everyone else there is fantastic. I don't know if the prices are good honestly, I haven't been anywhere else cause there really isn't any other options in Indianapolis so this is my go to spot and I've gotten nothing but good recommendations from the guys in there and hopefully the lady that works there gets a better attitude. It sucks going in somewhere that you enjoy and somebody kind of sours it so when she's not there, it's always a much better experience. She also seems pretty new, I'd be shocked when she's been working there for a walk, but she also knows nothing about cigars at all so not worth asking her. Any questions if you do go. Not trying to make this a negative review but I'm just being honest with my experience and I've had in there but the guys working there do such a great job. I couldn't give them less than five stars, but that lady deserves a solid one star because that's as low as you can do. And just a piece of advice please don't make faces every time somebody ask you something or talk to you. It's very rude. And I can see you making faces at me like I can see it like I don't know if you think that I can't see you making faces or you rolling your eyes or huffing under your breath like I can see and hear all those things so just keep that in mind when you're serving customers. Cause I'm sorry your job is not difficult. Literally all you do is stand there and check people out like that's literally it. Sorry I didn't get that off my chest, again. She's the only person that just rubs me the wrong way that works there. Everybody else is great.

This is the spot! Stop considering it and just go. the inside is taken care of with a professional,…read moreclean polish. The air was clean and I left with little "cigar" smell. The service is top notch, with excellent bartenders. The staff is also very knowledgeable on their products and incredibly helpful in finding the perfect piece. Within the Indianapolis area, this is definitely a top spot!

Great shop . They didn't have what I was looking for , so the guy ordered what I needed. Very…read morefriendly.

Service here is amazing. I want to say his name was Davion? He was super helpful and friendly the…read morewhole time. Loved my visit here!

When I first moved to Greenwood, this was honestly the best vape shop around. The younger girl was…read morealways super sweet and would even give me discounts, which I really appreciated. After my 5th fogger, the discounts stopped, which I completely understand--no big deal, that's life. But lately, almost every vape I've bought has been half empty. I've even opened them right in front of her so she could see for herself, and she just shrugs it off like it's no big deal. When I brought it up, I was basically told I was SOL. I know it's my fault for continuing to go back, but I honestly figured they would've fixed the issue by now. It's the closest vape store to my house, so at this point I've really just been going for the convenience. I understand products can have issues, but when it keeps happening and you're literally showing the problem right in front of them, it's frustrating to spend money on something that's already half empty. Definitely not the same experience I had when I first started going here.