Alexandra Navarro is the best! She recently showed me a house for sale, and although that wasn't…read morethe house I decided on, I will definitely be buying with her as my realtor! When I first started looking at houses, I would walk into places to meet very stand-off ish realtors. Alexandra is the opposite. When I came into this house, I was greeted with warmth and a down-to-Eath vibe. Thank you for treating me with respect and believing in me owning a home one day!

Beyond grateful to be on the hands of Broadpoint! I am a tenant of one of their beautiful…read moreproperties and have had a few things collectively happen at once (to no fault of the group) and they've handled everything with such great professionalism and ease. They utilize an app to orchestrate all my needs and it's been such a pleasure working with their team! Special shout out to Rachel, Melissa, Cesar, and the rest of their contracted vendors. I love my place and feel like the money I pay here is well worth all they've done to help me out. Thank you Broadpoint!! Looking forward to many years raising my babies, making life-long memories here, knowing I'm well taken care of under your management!

I am very impressed with Legacy Propery Management services. They found a great tenant for me very…read morequickly and have been on top of all issues that the tenant had specially early on since I had remodeled my place. Wayne the owner is an extremely friendly and professional ​person and understands everything from both an owner and a tenants perspective and addresses all of them efficiently. Highly recommend this company to manage your property.

Had a very positive experience working with Robert. He got us the right tenants and made regular…read morechecks on the property before it was rented. I appreciated all the communication and effort he put into renting my family home.

Using Francis Taylor as our management company has been great!…read more Deciding to use them to manage our property 2 years ago was one of the best decisions we have made. We trust their expertise and look forward to continuing to work with them.

Very well run family owned business. If you are looking for a residential property manager in the…read moreEscondido area, give Ed at Francis Taylor Properties a call!

I recently signed on with Good Life to manage my property because they seem to be a fit for what I…read moreneed. When researching various property management companies, Good Life's approach was the most straightforward and transparent with no long term commitments. After speaking with them multiple times with various questions, I was left with a feeling of assurance that I was in good hands. Being a first time landlord, I have no experience in knowing how to screen tenants, knowing the rules, etc., especially when my background is not in the real estate and rental business. Having a busy work schedule also means that I won't likely be able to attend to the tenant's needs in a timely manner. This is where Good Life fills in the gaps for me. The team at Good Life during the onboarding process has been super helpful and efficient in getting the property ready, whereas it would've taken me ages in trying to do it myself. I was assigned Andrei as my property manager and it's been a great start. He has been open, transparent, professional, and great to work with since the start. I recently had an online shopping shipment mis-delivered to my rental property, to which Andrei was instrumental in helping to coordinate the handoff between the tenant and me. Even though Andrei is my primary contact, I can see that they have great teamwork. On one weekend, I had a question to which I received an out-of-office note from him. But rest assured, another team member stepped in that day during his time off to help with my question. Good Life also has a great online portal for me to see all the documents and tax information. Their services have impressed me since the beginning, and I look forward to a great relationship moving forward. Keep up the great work, Good Life! I highly recommend them!

My Opinion: Horrible…read moreexperience with Good Life Property Management Company and Property Management Executive Mitchell Sanchez. I was recently told by email from a purported Good Life Field Inspector who I had never spoken with that someone from Good Life was going to show up at the property on a certain date and time to do a preventive maintenance walkthrough inspection. When I contacted my assigned agent that I was concerned that this could be a scam since I was previously informed to communicate directly with one agent, he wasn't even aware that an email or notice was sent out. I responded to the email that routine preventive maintenance inspections we're not allowed under the law citing Civil Code section 1954 and there was no maintenance or other issues that needed to be reviewed or addressed. Mind you this is less than 7 months into the tenancy. Mitchell Sanchez then emailed me saying that my email response was forwarded to him and insisted on going forward with the inspection and asked me for a better date and time to do so, effectively disregarding the fact that such an inspection is not allowed under the law I cited. He also admitted that the inspection was needed to determine whether to renew the lease after the one year term expires. This pretextual reason for the inspection further compounded the otherwise unlawful inspection into one based on a fraudulent representation and for a fraudulent purpose. In my opinion, I find Mitchell Sanchez is the worst to deal with. What I had previously hoped would be a long-term rental is getting harder and harder to imagine continuing to stay in the property beyond the existing lease term. Good Life and Mitchell are making things so bad that I'm considering leaving once the lease is up, which is unfortunate for the owner because I like the place and would otherwise stay longer if the management company wasn't a nightmare to deal with. I will never rent a place managed by Good Life Property Management Company again and will likely not rent a place that is managed by any property management company as it's been a a real pain dealing with them. I am also strongly considering potential complaints with the Department of Real Estate at https://eocs.dre.ca.gov/ against Good Life, Mitchell Sanchez and CEO Steve Welty based on this conduct and even pursuing a civil action in court against all three, if necessary. Mitchell Sanchez has multiple complaints on this page by name, so it's surprising he's even with Good Life. I suppose there's no pride and minimal employment standards at the company, in my opinion. 7/16/26 Update: Seems as though the business through "Mariah N' either copied and pasted a "canned" response or used AI to do so as the response isn't even related to my review/issues. Sad business model, but predictable. 7/16/26 Additional Update: Now it appears they removed what I believe to be their copy and paste or bot/AI-generated response. Show a further lack of professionalism and competence. Incompetently run management company and horribly incompetent staff. They don't even follow the law in my opinion. Sad, they're going to get the owner's sued.

This is my first experience submitting an architectural request. May have just been my excitement -…read moreI anticipated the process to be a bit faster turn around time. However, I understand there are many factors to consider and probably multiple members of the committee that all need to look over the plans before being able to sign off. I am pleased with the professional and prompt communication from the staff. Thank you very much for your support!

Incompetent Management and Zero Accountability…read more Never return your email/call Repeated charges due to accounting team's error Hides HOA meeting notes to cover up their errors Disrespectful/rude staffs If you enjoy endless frustration and constant headaches, Strategic HOA is the management company for you. Despite the owner, Ian, repeatedly claiming that communication and staff training are "improving," the reality is a total lack of professionalism. Service requests routinely go ignored for months! One of their "top" employees, Amanda, actually fabricates HOA policies to cover her own mistakes. When I simply requested a heads-up about upcoming work near my unit as I have a small infant at home, she flatly refused, claiming it wasn't her responsibility. Consequently, they ran an industrial fan right next door 24/7 for six straight days with zero explanation. When I asked her to cite the specific policy that allowed this lack of notice, she went silent. The sad part is this is just one of many crap stuff that they've done. They're wasteful with our budget and makes me wonder what they're doing at their office everyday, when you're not responding to their customers. This company prioritizes laziness over service. It's no surprise they were fired by our association after only a few years. Before hiring them, I strongly suggest asking Ian how many ongoing legal cases he and Strategic HOA currently have with former clients.

Homes Management have been my landlord for 13 years and I could not be more happy with them. Jesse,…read moreBree and the whole team is on top of all the need and follow through promptly and professionally. Best management group by far !

This property management company has a scheme of taking application fees and not refunding them to…read morepeople who are otherwise qualified but not chosen in violation of AB 2493. Their answer is that your application can be used for other properties they manage. This is illegal and I have reported them to DRE. If you have applied and been told that you were qualified but they chose someone else, you should ask for a refund and if they don't give it to you, you should file your own complaint. I didn't apply when they explained their business practices. Outrageous, avoid if you can.

Pacifica Palms apartments have kept my deposit when I vacated premises earlier than anticipated…read more They sent me a notice to pay $45 and I informed them to deduct from my deposit. No contact. Ignoring me is only going to have me post how they treat people. I kept that place immaculate.

They are horrible! It takes FOREVER to get a response through email only. We've walked into the…read moreoffice and watched them purposely ignore the ringing phone. We've had brown fencing their hired gardeners broke almost 2 years ago. We've asked for them to help us find new fencing. To do their job and replace it. Nothing. Where the heck does our money go? Into pockets? Because I'm not seeing it.

New West is AMAZING. I have been using them for decades. They ALWAYS get me a tenant almost…read moreimmediately and manage to find tenants that are prompt payers, no hassles and stay for years. Thank you New West

I did not have a good experience with NewWest property management managing my condo downtown…read more Communication was poor, the tenant they found would frequently pay late and left a lot of damage when he moved out, there were multiple mistakes made on expenses they charged me, it definitely felt like they did not care about me or managing my property well. If you are an owner I would not recommend using them to manage your property.

2020 home buying sucks! We're living in a pandemic recession, and buying a home requires major…read moreperseverance! 3 years ago, I inquired Jessica (EQuest Realty) to buy a home in San Diego. She mapped out a home buying blueprint, and it took me lots of budgeting + dedication to execute. Today, it's finally nice becoming a "homeowner"! #JessSold

I really recommend that if you rent from eQuest Realty, or any company, that you take pictures when…read moreyou move in and when you move out. So you are not cheated on your security deposit refund. I was refunded $500 which was unfairly removed from my security deposit for deep cleaning and carpet cleaning expenses. I was able to retrieve the $500 because I had pictures of the condition in which I left the apartment.