My Whirlpool Duet was broken due to a power surge, I did some research to the issue and was certain of the issue, and am under the impression that since the power surge was at fault to the city, I can be reimbursed should I provide proof of payment and whatnot. The part that is fried was the CCU, Central Control Unit, the first thing I did was look at the Whirlpool manufacturing website and saw the retail value, $284.56. So I called, told him my issue, told him what part I needed. He said he would have to come out anyways because "Google isn't always right". When 15 people have the same issue as you, and 15 people replace a part on their machine, and 15 people have fixed machines, Google is right. At this point he said it is their policy to come out and make sure that the part is the correct part needed, so they can guarantee they can fix it, which is fair enough. Here are when the issues start. He comes over, diagnoses the issue as the CCU from the error code displayed, and tells me "I have good news and bad news." I said give me the bad news first. He said "You're looking at 350 for the part.". I already knew what the retail highest value directly from Whirlpool was, and he persists to say it is $350, so I asked him what the good news is, "I can be here tomorrow with the part and fix it". I told him that the retail price for the part is 280, how did he get the figure $350? He said, well, did you account for tax and shipping? I said you aren't shipping it over if you come here tomorrow to replace it, and I know for certain with the amount of customers you claim to have you aren't paying retail value for the part. I say to him, you pay below retail and and try to have me pay $30 above retail on top of the $140 it costs to have you come and replace the part? We come to an agreement of $320 for the part, and $140 to do his work. $460 total. He guaranteed me that he was paying the same amount if not more than the amount I was giving him, so I said he should have no issue providing invoice for the amount he paid and he said it would be no problem. At this point I've been out of a washer for about a little over two weeks, and he knows that. He is scheduled to come out tomorrow but calls me at 2:40PM and says an appointment has opened up, and told me to have the cash for the order ready. I told him I will do it with an alternate method such as debit, credit, check, basically anything with a record because I need to prove the payment, he then says he is cancelling the order and I can use his services in the future but he is cancelling now he won't be coming in an hour and 20 minutes nor tomorrow, I need my washer fixed so I agree to pay cash. I hang up, call TorontoHydro and ask if him writing a receipt will suffice, they said they would need something signed and on an invoice from the company if the payment was done in cash, not just written on paper. I call Atair and explain this to him, he reiterates that we agreed on cash, and I said that's fine but I am going to need more than the agreement written on a piece of paper, I needed something with his companies name on it, he started making excuses saying he doesn't have paper and can't do that and hes not at the office, and hes not officially working today its his day off, just excuse after excuse until he says he can come by next week that's when the next available opening is. I told him not to bother, I will not be pressured into paying with cash with no valid proof of payment so I can not get reimbursed by the city, because (speculating) you don't want to pay taxes. He has shady business practices, bullying into getting his way, overcharges even above the highest retail value directly from the manufacturer and is just generally unpleasant to speak with. I have an audio and video system at my home, a Dropcam that I conveniently leave recording whenever I have anyone coming over to my home to do work. Anything written in quotation marks is not hearsay, it is factual and I have video/audio proof of it. Stay away from this company, stay away from Atiar more specifically if you value your sanity. Lets hope this review doesn't get buried by dozens of fake reviews like all the other negative ones. read more

Excellent service! Our oven was acting up, making a horrible sound when it heated up, and it turned out it needed a new convection fan motor. They were easy to get in touch with and came 30 min after I called! Our fridge light was also broken, and he fixed it right then and there. After ordering new parts, they came back and within 48 hours of calling to set up the initial appointment everything was installed and running smoothly. Their fees are reasonable, and even came in under the budget that we'd agreed on. I would highly recommend Hightech, and we will be in touch if we need anything else. read more

Not only was High Tech Appliance available to answer my call on a weekend, but they were even able to send someone to my home the same day! The technician quickly diagnosed the problem and provided a competitive estimate for the parts and labour required. They were able to return the next business day to complete the repair at a convenient time. Service was highly professional and the technician was friendly, courteous, and approachable. I would not hesitate to recommend High Tech Appliance to any home owner in the GTA in need of appliance repairs! read more

My fridge died on me and I called at 9am and they were here by 10am. He tried a new relay and when that didn't work found that the compressor and the control panel were both dead. So, told me to purchase a new fridge and not waste money fixing this one! He didn't even charge me for his service call, telling me to put the money towards our new fridge. A really polite, professional and honest gentleman! Would definitely recommend him to anyone. read more

Possibly the best service person I have ever had to my home. Showed up on time, very courteous, made a recommendation on how to fix it. Replaced the part, found out it needed an additional part. I felt it was going to be too expensive, so he didn't charge me anything - not even for the service call. Simply the most honest appliance service rep ever. Thank you! read more

High Tech Appliance Service Toronto gives me always great service. They installed my gas dryer 1 month ago and fixed our washing machine today. They helped me with good advice and decisive action when it was needed. They were honest and very knowledgeable. Prompt with appointment time and accurate with the cost. Pleasure to deal with. Would recommend anytime. read more

After I got High Tech Appliance to fix my dryer, it will be the only company I will contact in case I need any appliance repair in the future! Mr. Atiar was very professional, knowledgeable, kind during all the time, and cost was fair. He had to replace 3 parts, and gave me the old ones, which were worn. I totally recommend High Tech Appliance! read more

My gas stove didn't work properly; I decided to call in a repair service. My friend told me that high tech provides good services, so I decided to call them. I called them and we scheduled an appointment. They came and figured out the problems and fixed it. I am truly impressed by them because they have lots of knowledge about their work. read more

My refrigerator was making buzzing and clicking noises. I called a few places, but High Tech was available immediately. He checked inventory for a replacement part and sent a repairman out the same day! They were courteous, friendly and efficient. Excellent service. I highly recommend this company. Outstanding customer service! read more

My washing machine broke on a yesterday morning with a full load stuck in the wash and wouldn't drain. I called High Tech Appliance Service .Their technician diagnosed the main problem of washing machine and installed some new parts of it. Now my machine is working very well. Will call again if an appliance needs repair. read more

Finding an honest repairman is a wonderful experience. I called High Tech Appliance Service because my refrigerator seemed to be leaking. Their technician diagnosed the main problem of refrigerator and installed some new parts of it. Now my refrigerator is working very well. Very nice and professional! read more

I contacted High Tech Appliance to repair my oven. Atiar came to my home next day. He diagnosed the problem and got my oven working like new. Overall he was very helpful, knowledgeable and professional and I would definitely recommend him. Outstanding customer service. read more

Finding an honest repairman is a wonderful experience. I called High Tech Appliance Service because my refrigerator seemed to be leaking. They responded quickly and professionally. We will definitely contact High Tech Appliance Service for any future repair needs. read more

My gas stove doesn't work well, so I wanted to fix it before cold season comes. I called High Tech Appliance Service, their repairman came over the next day, he diagnosed the problem quickly and fixed in the issue in the matter of minutes. Excellent service!! read more

My gas stove doesn't work well, so I wanted to fix it before cold season comes. I called High Tech Appliance Service, their repairman came over the next day, he diagnosed the problem quickly and fixed in the issue in the matter of minutes. Excellent service!! read more

My gas stove doesn't work well, so I wanted to fix it before cold season comes. I called High Tech Appliance Service, their repairman came over the next day, he diagnosed the problem quickly and fixed in the issue in the matter of minutes. Excellent service!! read more

High Tech Appliance Service guys are amazing! Our refrigerator went on the fritz and they were able to get it up and running very quickly. They were honest and very knowledgeable. I would recommend them for any appliance repair! read more

High Tech Appliance repair guys are amazing! Our refrigerator went on the fritz and they were able to get it up and running very quickly. They were honest and very knowledgeable. I would recommend them for any appliance repair! read more

I had problem with my refrigerator, the issue was my refrigerator shutting itself off and back on again, so I called High Tech appliance Services Company. A repair guy came he fixed the problem within one hour. He was amazing. read more