Excellent service and resol to a complicated, hours-long extensive plumbing issue. Ryan was…read morediligent until it was resolved to which we are most grateful and very satisfied!

I had no heat this weekend. I called Smokey Barbier heating for emergency services and was…read moreinformed they do not work weekends; I would need to call another company. Which I did do and was serviced. I have had Smokey Barbier since I purchased my home and have always been happy with company and the technicians. UNTIL NOW! will no longer be using a furnace company that does not have emergency services. Thank God this did not happen last week with minus degrees with wind chill. Polly Ziniti

My mom in laws furnace went out late Friday night. She called early Saturday morning and quickly a…read moretechnician was at her home. A clogged orifice. The repair was quick and the technician Paul was very helpful and friendly. I thought the price was fair, especially for a Saturday on Easter weekend. I recommend this company.

They are always so thorough and take care of everything promptly. I have them check my a/c in the…read morespring and my furnace every fall and I have never had any failures in either. They have discovered poor workmanship from another service and repaired it. I have every confidence in them and appreciate their professionalism.

air conditioner failed replaced that and also decided to replace old furnace in mobile home…read more scheduled soon after i called. two men over to do the work knew what they were doing and did it quickly.left it all clean after. gave me clear operating instructions and advise. all warenty paperwork done by kkelly...i have no regrets after having done this.

Responsive when other shops were not. Great professionalism of the service person. Saved us lots of…read moreanxiety and money. Highly recommended.

I purchased a house in De Pere with known furnace issues, and immediately was seeking a…read moreknowledgeable HVAC professional to consult the best method to heat one of the far wings of the home. We had an older zoning system and the dampers did not close properly, so the furnace did not heat that entire side of the house. The first company I consulted with I found during a Home Depot run. The salesman that came to my house told me that the duct work was too far from the furnace, and that my current furnace would never be able to heat that end of the house. That was some seriously bad news. His recommendation was to install a mini split in that room, essentially putting a big hole in my living room, adding wiring to power it, and placing a ground unit outside. That was just not appealing at all, so I figured I would try to get by a winter with a space heater. Bought the nicest one possible from Dyson, not cheap, it worked alright I guess. The furnace electrical went haywire one night and it and it required an emergency visit. My wife was not even aware of the name of the company I got the mini split quote from and called Apex on her own. They came quickly and were efficient in solving our problems. Knowing we had some issues, we purchased the annual package from them at a decent price. We have used it a few times since. The second time they came, I asked one of the professionals what he thought about heating that side of the house. He was extremely honest and knowledgeable. He told me that with a new, updated zoning system and new proper fitting dampers, he was confident my furnace would have no problems heating that side of the house. This was the solution I wanted to hear! The man that installed it did an ok job. He ran into some issues with some of the wiring of our Ecobee smart thermostat and was about to give up. We asked if he could consult with the man that told us about the new system. He walked him through it and even stopped by to make sure everything was right. I docked one of the stars for this; had he known how to install it without trying to give up, they would have received a full five stars. The system is flawless. It required some new wiring and they did not charge extra for that. The house is heated evenly and we love it. I messaged the original salesman to let him know for future customers that this worked. It actually cost more than what he was trying to sell me. I do not know what he was doing.

Excellent work, highly recommend. Dependable and on time. They even arrived after I was done…read moreworking at 8:30pm to fix my AC.

Zero rating. During annual routine maintenance, Chase told us we needed the inverter cleaned, he…read morewould have to take it all apart and that it would take quite awhile due to the location of the unit. We received an estimate based on what he told us re:longer time to complete the job. He came, took it apart and completed the work in less than one hour. They still charged $591. 86!!!!!!! It did NOT take a long time as he told us. We feel duped. Nothing on the estimate said that they charge by the job rather than time. We signed it in good faith and all I heard was "you got the estimate and signed it, didn;t you?" WOW. When I called the office, the secretary said "we charge by the job whether it takes one hour or 10 hours"!!!! So now, we will use Eagle Mechanical, who is transparent about their billing practices and charges by the hour. never again.

From the owner: We not only focus on providing quality HVAC products, installations and service, but also on having…read morethe best educated sales and service staff to make sure that you, the customer, is well informed about the decisions you are making. Putting the needs of the customer first isn't just another marketing tag line to us, it's the way we do business.

Had a complete a/c and furnace install done within one week of service call. Great instructions on…read morehow to use the new system. We called them as they have been quick to respond in the past and offered very competitive pricing. They are honest and professional. I love our new system. When I had a question, they sent out a service rep to walk me through the thermostat programming. Overall, I think the Best in Green Bay, WI.

Took good parts from my heater, replaced it with faulty ones and then patronized me when I called…read moreto get it fixed!!!!! buyer beware these are scam artists