Everyone here is amazing! They have great weekly and monthly specials. Definitely visit this place! It's my go to!

Thanks so much for the great customer service to Stefan and Eric! They were phenomenal! I am a 100% disabled military veteran that suffered a bad injury while serving immediately after 9/11. I've suffered in pain everyday of my life since. While visiting Higher Leaf, Stefan and Eric gave me encouragement and so much knowledge based on the products they offered for pain relief. I wanted so badly to leave a 5 star review but after walking to my car and attempting to use the product that I purchased to rub onto my skin, upon opening it was broken apart and fell out onto my seats and clothing. I immediately went back into the store and explained to another employee (Randy) what happened and he made me feel terrible about requesting a new one and even said I should put it in the refrigerator next time after purchasing and even came across as if he could care less about exchanging. He then walked to the back and never came back and I ended up waiting and another employee (Stefan) approached me and asked me if I was waiting for something. I explained what happened and he stepped up and explained what happened was unacceptable and did everything in his power to allow me to know that was not the standard at Higher Leaf. Due to this, I'm still not sure I'll go back again but I definitely still appreciate Stephan and Eric making my visit a great one outside of the unfortunate situation with Randy. Thanks again Higher Leaf! read more

Higher Leaf - Dragon Balm Pain Relief Roll - Cannabis Dispensaries Near Me - Bellevue, Washington

Today is a deal day! 25% off because of Leap Day. I also am signed up for their deals throughout the year and every few transactions you get 20% off your next visit. Thursdays they always have 15% off edibles so an extra 10% off today is super awesome. I've noticed the last few times the Swell boxed brand has gone from $25 a pack to $21 a pack. With everything else going up in price this is super nice to pay less plus those Thursday discounts. The Indica gummies are a life saver for helping with insomnia and settling down my brain for better sleep. They are always nice here and super efficient with online orders- it's always less than five minutes in and out the door. read more

Higher Leaf - Today!!! 2.29.24 - Cannabis Dispensaries Near Me - Bellevue, Washington

they are the best!!! friendly, fast, budget conscious and just what i needed... thank each and everyone of you for your kindness and potent portables! read more

Super easy! good selection. nice bud tenders. they also have screamin deals!!!!!!!!! I have to hit 85 characters for some reason so yeah. Love it.0 read more

Nice store stocked well. Good prices When will there be pot delivery?? There's more senior citizens lighting up than really young people. Seniors have constant pain from arthritis and other problems. And lot of seniors live in an independent senior living facility and have no car. read more

The charged me for two items I didn't purchase totalling $36. I have been trying to get a refund for two weeks, but nothing but the runaround. Don't waste your time with this retailer. They are crooked. read more

This is a good dispensary! There is a good selection of products here. Also, the budtenders are friendly, knowledgeable, and competent. Definitely check this place out and form your own opinion. read more

I recommend HLM in Factorial, WA. Super nice people...although there's always someone to make work harder.

Very knowledgeable staff, great selection of local and regional greens, the interior is spacious and organized with everything you can imagine! Service is quick but also there have been times that I needed more time to make a decision and they are willing to educate me of my options. read more

The wax pen was defective because it was burnt and does not his good but they said that's just the flavor. I've hit wax for 7 years I think I know what burnt taste like and it literally just barely hits wym it's not a defect read more

I was clueless to what I wanted. The team here was so helpful. I will be back, I was pleased with the selection the team helped me find. Thank you. read more

Very nice looking store with friendly people -- was also happy with the edibles they recommended! Will go next time I'm in the neighborhood :) read more

I am extremely disappointed with my experience ordering from Higher Leaf in Bellevue. I placed an online order for a pipe they listed on their website for $3. However, when I went to pick it up, they outright refused to honor that price. Instead, they only wanted to give me a lighter that was clearly not worth anywhere close to $3. It was very frustrating to take time out of my day to go pick up an order, only to have the business refuse to fulfill it as placed. Listing products at specific prices but then not honoring those prices is unacceptable. I will not be returning to this establishment since they clearly do not honor their online pricing. I would caution other customers to be wary of placing orders with them if they are unwilling to fulfill them as agreed upon. read more

Would be zero stars if possible. I was at this store twice before to bring back a vape pen (if that is what it was?) because the thing never worked. Both time I was told to come back b/c no manager in the store. Went back today. Upon entering, greeted by guy in overalls who went on and on about how I needed the packaging (was never told that when I purchased it) but had receipt (hello, had receipt). I could talk with manager but he is going to tell me the same thing he is telling me. I put the expensive vape pen into one of the many pockets of his overalls and started to leave whereupon he said "no, you don't have to do that --you can see a manager. Really, why? He told me the manager was going to tell me everything this blowhard did. Goodbye to my money. Goodbye to this store. I will NEVER go there again and neither will many of my friends and family. I have great friends and an awesome family (which I'm very grateful for). read more

The Girl with the black hair has terrible customer service,I tell her i want a different strain and sends me at the back of the line ..smh I'm sure it was cause I'm brown ! read more

Amazing selection and great customer service! Will come back here regularly for my needs!

Been coming here for years, at first the selection was kinda small and now they have exploded over the years to have a very extensive selection which I love. Everyone on the staff is nice and very friendly, even if there is a line they can get through it pretty fast. The location is perfect because all your munchie needs are within walking distance jack n the crack, Mickey D's, Dairy Queen, teriyaki, India gate, little John's diner, multiple gas stations, Starbucks, and a decent Safeway within walking distance. My favorite part about this place other than the weed is their speed and friendliness, I hope you guys keep doing your thing I love this place read more

Tried going in twice just to see how the experiences would be different... Boy were they different! The first time was okay the employee was a large African American person and was helpful and fun. The second time in was completely ass by comparison. The skinny white dude was doing paperwork and looked busy. That's okay because I work a customer service job that's pretty busy so I know how important it is to make customers feel understood and like you are giving them the attention they diserve. I thought "I will get extra good help because he is obviously a manager" Not this guy I was treated as though my questions about top shelf the special they were running was an inconvenience.. I could see it really was genuinely an inconvenience for him. He couldn't put down what he was doing for the moment even though I was spending my hard earned money at this awful location. When I asked him about top shelf flower.. ( I was about to blow $200) he literally started talking about the comparison experience of eating a steak .. standing there for 10 minutes listening to this guy try to sound like he knows something about good food. I realized he wasn't going to show me any strains I was asking for. He was just trying to get me the fuck out the door. I was seriously fuckin shocked! I wouldn't trust someone who works at a weed shop to tell me shit about good food anyway. Maybe if they seemed cool ( this guy did not ) I was there for weed! Do your job and don't pretend like you are qualified to talk about steak because seriously nobody cares... Needless to say I won't be spending a dime at this place. Hopefully another better weed shop replaces this one soon. Easy choice to go somewhere else read more

Incredibly kind, helpful staff. My budtender gave wonderful advice and recommendations based on my preferences, not to mention had super fast service- I was in and out with my desired products in 5 minutes flat. Could not recommend Higher Leaf more! read more

I usually smoke, but wanted to try edibles for the first time. Knowing I'd have a few questions, I went in when they had just opened to ensure it wasn't busy. I was the only person in the store, but the staff acted like I was wasting their time--they were rude and unhelpful. The woman helping me was clearly annoyed with my questions (she also had a hard time answering basic questions) and the dude working with her was super condescending. I ended up buying a hybrid joint, only to get home to find she sent me home with sativa. Coming from Colorado, I'm used to dispensary staff being knowledgeable, cool, and asking basic questions so they can make recommendations. This experience was the total opposite. What a bummer. Next time I'll head to Dockside. read more

got amazing help from Connor eastgate really know his product came all the way from the bay area i picked up some top shelf plaid jacket brand smell amazing also when i first came into store i was originally getting help by Bella but didn't feel welcome by her. She was very rude. She gave attitude. She rolled her eyes when I say I didn't wanna be helped by her anymore because I could feel her vibe and vibes everything to me She also suggested low end products to me which I didn't appreciate when I stated I wanted only top shelf products I hope you guy give her correct training on how to interact with customer and not eyeroll !! read more

Carrie was so personable and kind! Best experience I've had at a Higher Leaf. She gave great recommendations and I really enjoyed the pre-rolls we bought. read more

i am a frequent customer and i see kariann Is always very kind and helpful she's very fast at getting products and going though the buying process but I never feel rushed and leaves me with a warm wholesome feeling making me can't wait for my next visit she truly makes everyone day she comes into contact with read more

This place is my favorite! All the budtenders are amazing and they have a good selection. Kari Ann is amazing if you get a chance to talk to her. She's super kind and also has solid recommendations every single time!! read more

Please add a higher leaf location to Issaquah! I appreciate your customer service and ability to online order and have it ready when I arrive. Fast and efficient. I love the frequent flyer club! Earning points for discounts is wonderful! I respect the quick response for social distancing and small number of customers inside. Lines are clearly marked in the sidewalks which I have noticed outdoor customers were disregarding. Staff inside remind customers to social distance. Thank you. One large concern, all staff did not wear masks. Not safe. Masks should be required as well as gloves . I saw one employee fully protected with mask and gloves. That should be the standard. There was a time I would have said a pot shop is not an essential business, however, I have severe arthritis and have had good relief of pain with CBD/THC tinctures and I am grateful. read more

Kari Ann is an amazing budtender. Literally one of the only reasons I could see myself going back there. Great customer service and even better personality. Wish I could encounter more people like her when it comes to customer service. read more

My Budtender Santa is super sweet and helpful. you have got to come see her! I like to mix things up now and then and on those random days I do, she always has something just perfect to what I'm looking for. I do have other pot shops closer to my house, but I really like the atmosphere and team members here. It's always worth the drive for me to know I have people who are very knowledgeable and trustworthy to help me whenever I need it. read more

Customer service is always great! They are very educated. They got best products in stalk nice atmosphere. You can order online, for pick which is so convenient. This is me favorite location! read more

Went to higher leaf tonight best experience in a weed store shout out to night crew. Positive vibes. Kariann Tammy Santa and Patrick

I love higher leaf bellevue. I appreciate the Thursday sale and the every 4 visit discount program. All the budtenders are professional, friendly and patient. I like the selection & I always leave happy. read more

Machines can be slow at times, with technicalities. Happened twice for my visits out of around 10? I switched to a new number, and the first time the staff mentioned they would enter my old number and port it over to the new one. This doesn't appear to have been done as I was asked this each time I came into the store, about 4 times now, with no changes to my number to reflect my new one. Other than that, it's in a pretty decent location. Not too many selections like hash or moon rocks or special concentrates. read more

The cashier's are knowledgeable, fun, eclectic...I love that... And I really love Brandy Wine!! It reminds me of pot from when I was young. Stinky, nice buds, not to compact and not to fluffy. Nice taste and smooth, roll a joint of this and kick back and relax! And best of all they randomly send you texts that give you 20 percent off. Great customer service, and they have a great selection. There's a CBD capsule called Deaper Sleep by Fairwind that really works great. The first time I used it I was so relaxed, and my body doesn't relax well. I can be laying in bed watching TV and I'll realize that I'm a solid inch or two away from the pillows... This stuff makes me melt and become one with the pillow. Life is good read more

First of all, this store has great prices and an awesome rewards system. I come here all the time and the prices are constant. I did knock off a star because I often see staff wearing their masks under their nose or the kind of mask that's like a bandana and is just open on the bottom. During a deadly pandemic, this is completely unacceptable and makes me feel unsafe and uncomfortable as a consumer. I hope that the bosses are aware of this and change this rule soon. I also hope that the bosses here are letting their staff stay home if they're feeling ANY kind of Covid symptoms-I've heard otherwise and that is definitely worrisome. I've started wearing more heavy duty masks in here for these reasons. But overall, good prices and really nice employees. read more

Go see Kariann!!! My girl knows her buds!! Highly recommend stopping by to have my girl hook you up!!

I absolutely looooove this place!!!! They're all super knowledgeable behind the counter and really just want to make your day brighter! Ive never been in and not left feeling so super happy! Any budtneder I talk to is so chill but I ask for the guy in the Jaguars hat each time I go - just such an all-around caring vibe at this place! read more

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This place is awesome. It is by far my first and only option. The entire staff is very kind, knowledgeable, and overall great. Out of all the great emplpyees, Julie stands out. She always takes the time to make sure I walk out satisfied with my purchase. All of her recommendations are very much appreciated. I particularly like how she uses a tiny flash light to give me a better look at the product. Keep up the great work. Cheers. read more

This place is super solid, great selection and price. I've had almost everyone there help me and they are super knowledgeable and kind

I've not had a negative experience here. Their weed is usually good. Bud tenants seem pretty knowledgeable. They try to keep the customer flow 6 ft apart. I'm also a regular here. My only downside is I don't like their parking lol read more

I've spoken to the owner about the lack of customer service here before. I don't think it's getting through. I feel that there has been little to no training on how to create a welcoming environment for visitors. You don't have to kiss people's asses, just don't be an ass. I'm not sure how a shift supervisor making fun of a customer's name is supposed to build rapport between this business and it's consumers. When I was a bartender I never once carded someone, laughed out loud, then made jokes about their name in front of them. The only people I joked with in that manner were people I knew personally, not someone I had never spoken to. If Brett is really your shift supervisor you should look into swapping his role. Ignorant and unprofessional to say the least. I'll vote with my money and my feet. read more