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Highgrove Elementary School

2.4 (11 reviews)

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The Learning Experience - Riverside

The Learning Experience - Riverside

4.7(100 reviews)
7.0 mi
Offers payment plans
Committed to satisfaction

Update on Business Owner's reply:…read more Hi Arun, Thank you for your response. When you said "Unfortunately sometimes children run and get hurt", I need to clarify that this was not a simple unfortunate accident. My 2 -year old child didn't injured from just running, he was pushed by another child. The result was not a minor hurt, but a very deep cut that you could almost see the tissue in his forehead, requiring 9 stitches and leaving a permanent scar on his face! When your staff met with me and my husband, we were not provided with any proof demonstrating that proper supervision was in place at the time. On top of that, when we asked how can a 2 year old push another 2 year old inside the classroom hard enough to require nine stitches, Ms. Ash responded, she knew because it has happened with another child in a different classroom. Which is deeply concerning. If management was already aware of such incidents, what corrective actions were implemented to prevent recurrence? Furthermore, prior to this incident, my son got scratches in his face because a friend pushed him and he fell. This raises serious concerns about supervision. "If a similar push had already occurred, how could a repeated push happen that resulted in such a traumatic injury? When you saying safety is your number #1 priority, being pushed hard enough to cause this type of injury is not just typical play, it indicates a lapse in managing the situation before it escalated. Ensuring children safety requires more than general statements, it requires accountability and proactive supervision to prevent foreseeable harm. Original review: I wish I never had to leave this review! After touring several centers, we chose this daycare because the staff seemed really nice and kind, and the facility was clean. As working parents, we always try to find the safest place for our kids, and I truly believed my son would be safe here. Unfortunately, that wasn't the case. Our 2-year-old suffered a serious injury while in their care and needed nine stitches on his forehead. Since that day, our lives have been turned upside down. He got so traumatized that he is now fearful of everything and becomes extremely distressed around doctors and nurses. Every time I look at his face, the big scar on his tiny forehead brings me so much pain! No parent or child should ever have to go through something like this! Not only that, in addition to frequent incident reports, he once came home with socks and shoes completely soaked from morning water play and had apparently worn them all day, including during nap time. His feet were pale and wrinkled from being wet for so long. That should never happen! I don't know if the pain I feel every time I see this scar on my son's face will ever go away, but I truly hope this daycare takes children's safety and supervision as seriously as they present themselves. Clearly, they need closer oversight and stronger precautions!

I can't say enough wonderful things about TLE! From the moment we walked in, the staff made us feel…read moreso welcome and at ease. The teachers are not only warm and caring, but also genuinely invested in each child's growth and happiness. My child comes home every day excited to share what they learned, and I can see real progress both academically and socially. The classrooms are bright, clean, and full of engaging activities that spark curiosity and creativity. I also love how TLE incorporates a strong curriculum while still making learning fun through play. Communication with parents is excellent too I always feel in the loop about my child's day and milestones. It's clear that the team at TLE truly loves what they do, and it shows in the way the kids thrive. I feel completely confident knowing my child is safe, loved, and learning in such a positive environment. Highly recommend!

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The Learning Experience - Riverside
The Learning Experience - Riverside
The Learning Experience - Riverside

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Highgrove Elementary School - elementaryschools - Updated June 2026

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