Empire Cheer and Stunt is an "okay" gym for All Stars. The program is expensive for what you get…read more I really didn't know what to compare their program to until I left and enrolled my granddaughter in another, more experienced All Star program. It truly is like night and day. The cost for the new program is up front, no surprises. Each category of skill and placement of each athlete is clearly defined. There are rules in the parent viewing area to ensure that there is no gossiping or other negative behavior. At Empire, gossiping and negative remarks were the norm. I stopped going into the cramped, hot and toxic viewing area at Empire because it was not a pleasant experience. Another example of the toxic culture of Empire was when attending a parent meeting where the owner, Rachelle, proceeded to say that a bad review was coming because a someone was kicked off the team. The team moms bashed parents for their lack of parenting skills because athletes missed practices. It was terrible. The meeting was called because of the lack of cohesion among the team. Whose fault is that? Coaches create that dynamic. Parents can only do so much. The team moms did set up a gathering but it was to make hats that cost more money. The new gym offer camps that create an opportunity for the team to bond and get to know each other. Finally the coaches at the new gym are professional and upbuilding. My granddaughter is shy and after the very first practice, she came back beaming at the fact the coach recognized her effort. The only thing she told me about Empire coaching was that she got yelled at. I do not recommend this program at all. Save your hard earned money for a better program.

I came here for my daughters cheer stunt practice, it was last minute for the cheer team but seem…read moreokay. Staff seem friendly, I believe we will visit again. Close to our home which is nice. I'd bring My daughter again if it helps her reach goals. She's been in gymnastics for a few years when she was young this appears to provide support.

Great studio, great staff, great parents! my daughter loves it here and has been a student here…read moreseveral years now.

I had my wedding on August 27, 2022, and I was on the hunt for a dance coordinator. A friend…read morerecommended Jaz from Kinetic Movement IE. She was a perfect fit for my husband and me. We avoided going to a formal dance class because the song we chose is not the traditional first dance and we are not dancers whatsoever and Jaz is witness to that. The last thing we wanted to do is stress over a dance. With her experience and positive outlook, she created choreography for our unique song. It was a pleasure attending her private dance lessons and thank you for working with our schedule. Everyone complimented us on our dance moves. I would also like to thank you for taking a risk on us. Our first dance was full of awe. Now I understand what all the fuzz is about when it comes to your dance studio.

So far so good. My daughter has been taking cheer classes here for a couple of months and she loves…read moreit. The place is clean and the staff is really nice and knowledgeable.

Amazing , staff... the facility itself is very clean ! My daughter loves it ! They really work with…read morethe girls to bring out their best! Would highly recommend

My girls LOVE this gym! We have been here for almost 13 years now and my girls wouldn't go anywhere…read moreelse. The coaches are awesome and know how to push the girls in positive ways. Carlee and Tayler are like family and am thankful to have such knowledgeable coaches supporting my kids.

Terrible management and front desk staff. We signed my kids up immediately after their trial class…read morea couple of weeks ago. The front desk had my card on file and asked if I could run it. She also went over the payment. I was told it would be the yearly fee and the monthly fee for both of my kids. I agreed. I confirmed that was all we needed to do and she said yes. My fault for not asking for a print out receipt. I am 10000% positive I went to the front desk immediately after the class because the front staff told me that if I didn't sign them up within a certain time period my kids would lose their spots in that class. So we signed them up that day. Today we go in and the manager announced, in front of the parent area, that I didn't register my kids after their trial class. "yes I did", I said as I'm walking into the office. She proceeded to tell me, now with an attitude, that I didn't. I kept telling her that I did and she kept arguing with me saying "you may have thought you came up to the desk to register but you didn't." I get what she is saying that the kids are not registered in the system, but There is a difference between saying a customer didn't do something (after the customer is positive that they did) and being extremely rude about it vs. saying the payment didn't go through or there may have been a technical error with the computer. or what this manager should have said "I'm sorry, it seems like the payment didn't go through or there may have miscommunication about registering and I'll talk with my staff to ensure it doesn't happen again." But she stuck with the, "you didn't do it" or "you may have thought you did but you didn't." This is terrible customer service practice and terrible management. I am stern but I am not a rude person at all. I do not yell or raise my voice. I was clearly frustrated and making it the only point that her tone and blaming me is unprofessional and uncalled for. I have a lot of understanding for things happening such as bad days and technical difficulties but to argue with a customer and talk down to them and blame them for something that was the fault of the staff at the front desk for not ensuring the payment went through or following through with what she said she was going to do is unprofessional and a terrible way to manage. After I decided to not continue at this gym, I asked for the owners information. The manager continued her attitude and said I can email on the "contact us" email. I went to the front to get that email and she immediately said she has no contact information of the manager. Also, with a bad attitude. I asked her to write down the owners email and she rudely pointed to the company card and said I can email on the company email and she might see it there. I have a career in customer service and no way would I ever allow the staff of my business to handle situations like that. It's funny that this happened immediately after my husband and I were watching our kids stretching and noticed the coaches not correcting their forms. They were sitting down on their tablets. What's the point of stretches and growing as a gymnast if you don't correct the forms? That's where the fundamentals start like pointing your toes for everything and it doesn't benefit the stretch if it's not done properly. This is a beginner class where all those things are important to learn. I guess this was a sign to stay away! If you have cameras in the building I suggest you listen to those and watch the videos to see how your manager was. They represent your business. It Sucks because my kids liked the first class and wanted to do gymnastics here. It was close enough where we could go and we heard some good reviews. Unfortunately I cannot support a business with bad management and staffing.

Great place. The coaches really work well with kids. My kids have been going here for yearsread more

I am extremely disappointed with my experience at this gymnastics company. Their cancellation…read morepolicy is completely absurd. I was charged an additional $185 for a month worth of sessions that I had clearly communicated we would not be attending--I contacted them over two weeks prior to the next month's billing cycle. I missed their policy's deadline by 5 days. Despite giving more than reasonable notice, they refused to accommodate or offer any form of resolution. You will be charged even if you cancel and do not attend because they keep your card on file. On top of that, when I tried to discuss the issue, I was met with rudeness and a complete lack of professionalism. As someone who has worked in the customer service industry for over a decade, I was shocked and deeply concerned by how poorly this business is run. Additionally, they announced they would be closed on Labor Day, which fell on my child's scheduled class. You'd assume that would be credited or a make-up offered--nope. We were told she couldn't make up the class, and we were still charged for a full 4-week month despite the fact she will only be receiving 3 classes. Beyond the financial issues, the facility itself is subpar: it's very warm, making it uncomfortable for both kids and parents, and it's extremely difficult to watch the older kids' classes due to poor layout/design. I will be filing a formal complaint with the Better Business Bureau, and I strongly urge other parents to read every bit of the fine print before signing up. Or better yet, take your kids elsewhere, like we have. If you take the time to read their other reviews, you'll notice we're far from the only family with concerns. Don't waste your time or money here.

For the price paid for classes, this place also requires that the kids wear HEAVY makeup. Talking…read moreabout micro-managing even the makeup during competitiobs, they require even 8-yr old kids to wear foundation, eyeliner, eye shadow, mascara, heavy blush-on and red lipstick! They do NOT CARE if the kids are allergic or whatever, THEY HAVE TO GET THEIR WAY. I am pulling out my girl for sure!

I enrolled my child right away since they don't seem to offer trial classes. Her first class was on…read morea Saturday with Coach Haltz, and unfortunately, it wasn't a great experience. The coach sat the entire time, simply giving instructions, which made it difficult for my daughter, who is brand new, to keep up with the warm-ups and across-the-floor exercises. Despite this being a Tumbling 1 class, they were doing back walkovers and front walkovers during across-the-floor drills. How is this considered a beginner-level class? My daughter didn't receive any spotting, even though she can't do a back walkover yet and was trying her best to keep up. I initially gave the coach the benefit of the doubt since she mentioned she wasn't feeling well that day. However, when we returned the following week, it was the same thing. The coach began the class sitting down, gave instructions, demonstrated a little, but again didn't spot or assist the new students at all. It feels like a Tumbling 1 class here assumes you're already trained and just need a space to practice. While the coach seems skilled, they lack the teaching approach necessary for beginners. A true beginner class should involve more hands-on assistance and spotting to help build confidence and ensure the students are learning safely. This is not how a beginner program should be run.

My daughter just started a backhand spring class and she loves it! Amazing coaches very friendly…read moreand motivating with two classes she is very close to getting it on her own.

Disgusting. I saw a post from a mom on this team saying her 6-year-old daughter was denied water at…read morepractice in this Vegas heat, crying and saying her throat was dry. A 6-year-old. That's heartbreaking and completely unacceptable. If this is how Envy Athletics treats little kids, that says everything about the program. The mom said staff were rude and uncompassionate when she asked, then unfollowed her instead of addressing it. I would NOT recommend this place to anybody. Kids basic safety should come first. Do better!