I have recently moved neighborhoods in Louisville and have been looking for a great laundromat to…read morevisit. I stopped by 2406 Laundrymart on a Saturday afternoon, which is usually a pretty busy time at other Laundromat's, and was happy yo find only a few other people there. The washers are in pretty good shape and they have a solid selection of sizes for bigger sized loads. I do wish there was a person who worked in the laundromat as it seemed it was just customers and I saw a few people having issues with the change machines running low.

Most of the reviews for this laundromat are over five years old, all are over one year: allow me…read moreto update- this is a dirty laundromat. The three times I have gone in desperation, I have not seen a soul vacuuming, let alone cleaning the machines. They collect the quarters- that is it! They also close the washers (against the instructions), allowing mildew to grow. There is a tremendous amount of dust in the corners, signs are sloppily handwritten-- but my main point is- the washers and dryers are dirty! And they are relying on the heat from the washers to "kill everything," I heard an employee tell a customer who asked about how often they clean things, because she was thinking of brining the laundry from her cleaning business there. I no longer go to this place in desperation- I will take my chances at the laundromat where an alleged death occurred instead!

Our washing machine went out, so we went to the Laundromat while we waited for the new one to be…read moredelivered. The space was very clean, and the washers/dryers finished their cycles quickly. The staff member who was there was very helpful. Highly recommend.

Exceptional! Clean laundromat in a convenient location. Plenty of washers and dryers. Very friendly…read more, helpful workers.

This place charged me $19 to dry clean one plain cotton dress and didn't even get the stains out…read more Will never go here again.

If your clothes are of any value to you, DO NOT take your items to NuYale. HIGH RISK of ruining…read moreyour clothes, being OVERCHARGED, and left with IRREPARABLE DAMAGE. Also, don't expect friendly customer service for any issues. I was* a well established and frequent customer of this facility. I took my brand new couture dress to them for dry cleaning (as instructed on the dress care per the manufacturer) & received a ruined, irreparable dress in return. This particular dress was purchased in Europe over summer 2021. This dress has permanent pleats throughout. I brought this dress to NuYale for drying cleaning after only wearing 1 time in November. When I received the dress back, the pleats were flattened out. Well, these are permanent pleats (unbeknownst to me at the time) so you could still see the fine lines of where they used to be, making the dress completely unwearable. I called NuYale & was told that "since there is no way to know whether they are permanent, sometimes this happens." My response: "if this is a known issue, why was I not contacted? Why would you even steam or press the dress if you ALREADY KNOW that this could happen? I never gave permission to flatten the pleats out of this dress." I was continuously met with resistance & told it was the manufacturer's fault. I then called the supervisors line. She told me the exact same thing, "there is no way for us to know whether the pleats are permanent or not so sometimes this happens." She TOO insisted on blaming the manufacturer (who recommends dry cleaning by the way) instead of taking responsibility for their role in doing something that THEY KNEW was risky. I asked if they could simply place the pleats back in since you could still see the lines of where they used to be & was told they could not repair it. Absolutely no responsibility taken, no apologies, & no offer to repair the damage either. NuYale advertises themselves for "speciality items' and "restoration" and they couldn't even fix the damage they had so easily done. They offered me my $20 drying cleaning charge back (WHICH BY THE WAY, I discovered is OBNOXIOUSLY OVERPRICED for a single dress to be cleaned, but I digress). That $20 fee is nothing compared to the monetary or sentimental value of this brand new dress. I asked for a refund for the actual value of my dress & was denied without any consideration. They continued to blame the manufacturer for not indicating on the clothing label whether the pleats were permanent (which by the way, is not a thing, this is rarely included on the label). Well, I contacted the manufacturer & OF COURSE, they are INDEED permanent, which is why the pleat lines still somewhat exist & why they recommend dry cleaning only. I then took my dress to another local dry cleaner to see if they could repair it. The owner of the new dry cleaner attempted working on my dress for over two months. Simply stated, he ALSO confirmed that these pleats were indeed permanent and that someone had to of intentionally PRESSED them out to have even gotten them as flat as they are. Unfortunately, because of the intricacy of this dress, the new dry cleaner was unable to repair it. The new dry cleaner also informed me that many dry cleaners are short staffed, and therefore, undertrained. He confirmed that is it common practice (or sense really, I digress again) to NOT PRESS OR STEAM pleats of ANY kind. He assured me that if it was his facility, I would have been offered a complete refund for the value of my dress. Apparently NuYale has a reputation in town amongst the cleaning professionals for overcharging for their services & having undertrained staff. Lets not overlook the overall subpar customer service experience. If you do have any sort of issue, don't expect to be met with even a minute amount of quality, or even friendly for that matter, customer service. The supervisor for this location was unbelievably rude, condescending, & completely lacks any ounce professionalism. 812-285-7400 is her direct line if any of her superiors care to know. Sincerely, Advocate of BBB and IFI

Great service. Wonderful people. They always take great…read morecare of us. Great work and on time. So helpful

I took a rug to them to get cleaned. The rug is an older rug with wear and it was given to me by my…read moremother. Customer service was great and the people are really friendly. However. When I got the rug back it stunk. It stinks so bad that I'm am embarrassed to have people over. I myself don't even like coming home now because the smell is so bad. Especially after I paid $250+. I figured for that price, the whole rug would have been submerged and cleansed. I also got add on services like pet smell removal. I don't think that happened. Rug still looks very dirty and when I got it back it was full of dust. Calling it a loss and probably going to give it away to goodwill. I feel bad for leaving this review but now I'm out of money and a rug.

Cleanest machines and friendly staff veteran own very safe. Perfect for large laundry or small…read morelaundry loads

The staff is really helpful. You never have to wait for a washer or dryer. Great service for sure I…read morecan dry my clothes way cheaper here than I can at home. It's definitely a place I recommend. Also, there is popcorn and video games to keep you occupied.

I spent a couple of hours there in the last week doing laundry. Washers and dryers were clean and…read moreworked well. There were very few out of order signs . Prices are reasonable. The change machine works well in giving me quarters. The attendant was friendly and helpful. Other customers seemed relaxed to be here. It's well lit and feels pretty safe.

I take all my bedding to Carousel to be laundered. With four pets sleeping in my bed, it's a…read moremiracle that I never find a speck of fur when my sheets come back clean, smelling great, and very neatly folded. Further, the prices are extremely fair. Every person who works there is very friendly and helpful, and are always willing to assist with any need. Best laundermat in the city. 5+ STARS! Thanks! Christina O.

Been doing my laundry here a long time. Has improved a great deal since 2022. It used to be super…read moresketchy. Owner is really nice. Most attendants are really nice too. My only complaint is, it is uncomfortable when I can hear the music over noise canceling ear buds when I take a call and need to ask the attendant to please turn it down.

One of the few 24/7 laundry mats I could find in the metro Louisville area. The facility has modern…read moreequipment yet is not large. Suggest avoiding peak times to avoid waiting for a washing machine. Unique to me was purchasing reloadable laundry cards to pay for the washers/dryers. More convenient than loading quarters into the machines the traditional way, (b/t/w the machines only accept the laundry pay cards, quarters not accepted). Overall, highly recommend when looking for a 24/7 operation.