We had 5 "smart jacks" installed. Our new home is over 100 years old and we were nervous about jack…read morehammering into the concrete. The cracks in the walls just kept growing and we knew that we had to do something to prevent more damage. The representative, sales person Brian, who came to meet with us for an estimate was very reassuring and informative about what would be done. He said that it was amazing no jacks had been put in previously, the distance between the beams was much too far and the wooden joists were cracking. He provided a comprehensive proposal and was ready to talk with us on the phone before we had the work scheduled to be completed. This was very helpful to calm our worries. The work that was done was, fast, efficient and we are very happy with the result. Chis was our foreman, many thanks to him! I recommend this company very highly. It's hard to trust a company that you might find on the internet. I think that we were very lucky that we were able to find Keystone. We improved the value of our property. Friends and family were uncomfortable with the pricing and it was hard on our budget but the quality and timeliness that Keystone provided was definitely worth what we paid for in my opinion.

our basement is full of water and we have black mold growing on the walls, the carpeting is soaking…read morewet also the wall is rotting from water damage!

We had a system installed almost a year ago and there was an issue with water backing up into the…read morebasement. The two reps who responded today were very effective in pinpointing the issue and immediately acting to resolve it. If all companies sent employees as competent and effective communicators as these guys, this would be a better world for consumers. Only reason I rated 4 stars was the wait for service.

Called on Aug 18th for an estimate after some heavy rains tested the limits of the current drain…read moresystem. EVERDRY PGH sent two guys on the 19th. They were pleasant; walked through the basement, turned on some gadgets, etc. After about 15 mins of that, I sat through a 12-min slide show about how horrible my basement is. I purchased a $19.5K system that would require them to dig up the entire perimeter of my newly-renovated basement (inside & out (including a section of my back deck)) even though the water was entering in at a very isolated spot under our steps. I put down 10% and was placed on some program that would allow their team to give me as little as 24-hour notice to begin sooner than later. They called on Sept. 2nd and said they could schedule me for Nov 15th (week before Thxgiving). I called back and canceled about an hour later. The rep made me state and spell my name & address, phone number, and asked me a bunch of questions they already knew the answers to then demanded that I tell him why I was canceling. Even after disclosing the reason, he was flippant and began crying that it was important that he knew or else he couldn't cancel the service. They sent the same two guys back (also that same day). This time, not as pleasant. Disposition was a bit hostile. They tried to muscle us back into the sale, cried that ARK [arkbasementservices.com] (who we decided to go with bc they seem to actually care about our house and could start much sooner) didn't know what they were doing, they made my wife go get the papers we signed on Aug 20th to cancel only to tell her she didn't need them when she returned, the shorter old guy (black Range Rover) even raised his voice and said that no one has ever canceled before (even though we signed a doc labeled CANCELLATION FORM atop), etc. It was pathetic. I'll also add that their financing is trash. They hand-wrote 3 options for payment on paper and said we could do 18 months same-as-cash financing as long as our credit score was over 650 (both are). A week later, Michelle from Financing called basically saying she's shopping banks to cover the balance (roughly $17K) but they would only cover $15K and that she wanted to shop more banks to cover the rest. We decided to just put more money down instead. She said we could have the additional $2300+ whenever they came to do the work (at that time, we had no idea when that would happen). Michelle was pleasant but passed the buck a lot saying things like 'I wasn't there when you signed up', 'I don't know what they told you but...', 'I don't know why they said that', etc. Insane. As of today, not a call, no letter, no texts or smoke signals from EVERDRY regarding my refund so I'll post this review everywhere I can until I get sleepy. Steer clear‼

Fantastic service! Professional, courteous, approachable, and willing to go above-and-beyond…read more Timely in responses and action. Superb quality work. I would gladly refer to anyone! Tim Campbell

EEC Contracting (Erik) did a wonderful job on installing all new oak floors for our 3-story house,…read morein addition to building fencing for our backyard and privacy screens for our porch and deck. He's been reliable and provided excellent results on everything he's done for us, large and small!

Groundworks(formerly Baker's Waterproofing) installed an air purification system a few years ago to…read moreremove moisture from the air in my finished basement. It works great and anytime a tune-up is needed, their service is fast and professional. Today service manager Lee Cochrane came out for a request to relocate the unit to the furnace room where it would be less prominent, basically out of sight. What I thought would be a long and costly solution, Lee moved the unit in minutes connecting to condensation pump line to the one on the furnace. No need to drill a new hole to the outside. I'm very impressed with this company and would recommend them to friends and family.

I have been a customer of Bakers/ Groundworks Waterproofing since the early 1990s. I placed a…read moreservice call to have one of my sump pumps that was not performing up to standard. Ethen was the technician that came out to my house to do an inspection on the pump. He thoroughly inspected and cleaned the suspect pump to see if this would increase its performance. He then made some recommendations on what could be done and we decided to install a new pump with battery system. I was very impressed by Ethen's knowledge and professionalism of the product and we ended up also adding the 5-year service plan. I would recommend Ethen at Groundworks For any basement waterproofing needs.

I was pleased from the start with how soon a technician could come out for a consultation when…read morewater appeared in the basement. Excellent customer service by Chris who was professional, honest, and very knowledgeable.

Did a good job overall installing our interior French drain and sump. It's been working greatread more

Amazing work. I use them on all my concrete jobs now and wouldn't trust it w anybody else. They…read morego above and beyond with solid pricing.

I had scheduled an appointment. On day of appointment, 45 minutes beforehand I get a text to…read moreconfirm. Half an hour before appointment I get a phone message to confirm. Both times I was on the road driving home for scheduled appointment and could not respond. I got home 15 minutes before appointment and confirmed by text and returned phone call of technician, Chris. Chris was snippy and seemed to think sending me a request for confirmation only on day of appointment and only within 45 minutes was satisfactory and my not responding right away had him snippily ask if i was still interested because now because i didn't respond 45 minutes before appt he can't be there til 1.5 hours later than scheduled appt. What the hell? In my experience confirmations are NEVER last minute. They could easily have confirmed yesterday. Since I am on time for appointment, they want to find a cop-out excuse to be late? No, thanks. Poor attitude, late confirmation request, and no on-time appointment trying to blame me, the client? Hell no. Plenty other businesses. Oh, and, to boot, Chris I found out, is the owner. Nice... Update: to the owner Roberta's ugly response?, I say tell the truth. Trying to reach me for a confirmation 45 minutes before the appointment as the only time you try to confirm and expecting an immediate response? Why not just assume it IS a go at that point since the tech should be on his way by then. And Roberta saying in response that tech was going to only be 15 minutes late? Not true. Chris said he was going to be 1.5 hours late. Instead if 3pm he was going to be closer to 4:30. So the call for confirmation wasn't even to confirm, just to say he would be late, very late after first admonishing me for not being available for a very late confirmation request 45 minutes before scheduled appointment. Why, oh why would they begin to presume that a day-of confirmation 45 minutes before appointment being answered within a half hour AND before appointment time is unacceptable to them? What planet do they live on? Again, other businesses exist.

very bad experience! hired Mr. Black for a job in Nov. 2020, it is now Jan. 2022? & still not even…read morehalf way done? he gave many excuses as to why he couldn't come back right away? he took on other jobs, knowing he had our job to finish? would come back just to do a little bit of work, then had another excuse not to come back right away? i have been trying to call him multiple times with not contact? & he doesn't return my voicemails? & if you hear from him?, its just another excuse why he couldn't make it back out? a real business owner would have contacted you within seconds & explained to you why? or even been man enough to tell you he doesn't want to do the job? he has good bullshit talk to get the job but has balls like a mouse to be a man & finish the job? HE HAS MORE BULLSHIT EXCUSES THEN THE OHIO RIVER HAS WATER, DON'T HIRE THIS MAN!

From the owner: Excavating, Utility Lines, Septic Work, Foundation Repair and Waterproofing, French Drains &…read moreDownspouts, Hauling & Clean Outs. Landscape & Hardscape Design & Installation including Pavers, Patios, & Natural Stone. Handyman Services, Light Construction, Painting, Plumbing, Yard Barns. Residential & Commercial Consulting.

One star is too high of a rating ! Did not obtain Permits ,…read morejob was shut down. Poor work, unreliable, dishonest, more problems than can be mentioned here. Do not use this contractor ! Currently filing a complaint with the PA State Attorney General.

G&J put a French drain in my home less than two years ago. First off the workmanship was shoddy…read more The interior discharge pipe is just hanging out of the wall with the cement patch job on the interior side of the hole going to the outside being the only thing holding it in place. The cement patch work, interior and exterior, looks like it was done by a two year old. The "kids" who actually did the work were a couple of non-English speakers and someone who looked to be younger than my grandson. Less than two years later there are large cracks in the exterior discharge pipe. This causes the water that collects in the sump pit to just swirl around and go nowhere. This happens to coincide with a period of recurring rain, often heavy, over the past week. Of course the problem happened over the weekend. I emailed them about the problem on Sunday. To their credit, they did reply to the email. On Tuesday they emailed that someone would come between 10-2 PM the forthcoming Friday. In the meantime my wife and I spent the week (including in the middle of the night) bailing water out of the sump pit. Friday comes and I have to take the day off from work to be here when they come. But guess what? Nobody from G&J showed up and nobody from G&J even called. Instead they emailed me at 1:30 in the afternoon to say that most of their crews had called off because of a big storm the previous night (storm???). I blame myself for hiring these people in the first place. Don't make the same mistake. Stay away from G&J Waterproofing.

1st and foremost I cannot say enough great things about this company. Don't walk but run to them…read morewhen you need waterproofing work done in your home. From the 1st person we contacted in the home office Paula who was friendly, exceptional with communication throughout the entire job to Tom the owner of the company who came out to give us the estimate and was as friendly as anyone my wife and I have had dealings with. Lastly the job itself which was being done by Shawn and Nate. Every little detail was covered and if we could go higher than 5 stars we would.

Although I am 2 months late in writing a review I do want to write how the experience was and how…read moregreat in taking care of the flooding in the basement. The crew gets an A+ in the way they took to correct the problem, They were orderly, thorough and when finished the clean up was excellent. They also were very friendly and willing to explain any question we had. I definitely would use them again

They disappeared after contract signed. We are understanding that things happen but this is bad.read more

Terrible company. Was told they could start in 10 days, then after 12 or 14 days was told they…read morecouldn't start for two months. Sales rep and manager or owner were aholes about it too like it was my fault they cant keep organized