1. Matthews Structural Solutions

1. Matthews Structural Solutions

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Beaver Falls, PA

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Matthews Structural Solutions

4.0 (1 review)
Open 8:30 am - 5:00 pm

Services - Matthews Structural Solutions

Structural engineering project consultation

Foundation repair

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6 years ago

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Matthews Wall Anchor & Waterproofing Services

Matthews Wall Anchor & Waterproofing Services

3.2
(5 reviews)

Matthews Wall Anchor & Waterproofing Services has been in business since 1987. In early 2021, my…read morehusband and I felt concerned about water in our backyard, so we called Matthews and one competing company for estimates. The competing company said that we had to tear apart our entire finished basement and to install several carbon fiber straps and sump pumps. In contrast, the salesperson David from Matthews honestly said that our basement wall had only 1/8" bow in some parts, had some minor efflorescence, and was completely dry, so adding carbon fiber straps and sump pumps now would be "extremely premature." We discussed with David how our backyard is muddy because of runoff from our neighbors' yards. David recommended that we install HydroBlox, which he said are like a French drain but are made from recycled thermoplastics and require almost no maintenance. The price estimate was $3,400. We scheduled the installation of the HydroBlox for a few weeks later in February 2021. Three employees arrived at our house around 9 AM and left around 2 PM. They used a machine to dig a trench in our backyard, and they hand-dug a trench on the side of our house near utilities. Then they installed the HydroBlox pieces and a storm box and put dirt over them. After a few months, the HydroBlox did not seem to be draining water from our backyard and actually made one section of the yard muddier. In May 2021, my husband called Matthews, and the next day an employee visited our house to inspect the HydroBlox. The following week, employees replaced clay with soil around the HydroBlox. An additional week later, employees installed more HydroBlox pieces in the backyard, a second storm box, and a 4-inch pipe along the side of our house. They charged us $0 for the additional materials and labor. Unfortunately, after 1.5 years, my husband and still saw much water in our backyard, so we hired another company to remove the HydroBlox and to install hundreds of feet of French drains and a dry well, which actually do drain the water. Although the HydroBlox did not work in our yard, my husband and I appreciate Matthews' customer service. We recommend that potential customers contact this business for their other services.

Horrible company!! Please, please do not use them! We contacted Matthew's wall anchor service for a…read morebasement room that had water leaking on the cement walls. The salesman provided us with a proposal and 3 options. The salesman stated that if it was his room that he would just get the pump system and paint the walls because the system would keep the room dry. We painted the walls and the water dripped through the paint. Now the company is saying that we need a vapor barrier and should have had one installed initially. The initial cost for the vapor barrier was another $675. The salesman advised against it. He said that it was ugly and would be useless if it got punctured in any way and that the system was all we needed to have dry walls. We explained what the salesman told us and they said that the salesman-Max (that was representing them)no longer works there. They are now stating that it will cost double what original charge for vapor barrier was. Why would they offer an option without a vapor barrier if the room would not be waterproofed without it? Why would we pay $3,270 to have the same problem that we started with? If we were told that it wouldn't be waterproofed without the $675 which is what we are now being told by them then we would have paid it. They blame us, the salesman, but take no responsibility for the failure of their system! We are very disappointed that this company would treat their customers like this and not stand by what their salesman told us. We thought that he was the expert with the system. I would advise gluing your money to the walls for waterproofing before paying this disreputable company. Picture below is after system was installed and first rain after painting.

Matthews Structural Solutions - structuralengineers - Updated July 2026

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