Used to be good but had change of staff- now everything is messy and unorganized and staff does not…read morereturn phone calls. They increase the rent every year by $100 so getting way pricy for declining services.

Very nice place to live, the patios that face the Park are awesome. we do not have any complaints,…read morewhen you have a problem and call they are here to fix it. You are right in the heart of things. Wonderful place to live.

Well, I have a mixed review. They have their strong points and their weak points. Initially when…read morelooking for a place, it took 3-5 days and me calling back several times to get someone to call me back and set up an appointment to see the rental properties. We qualified under their terms and then put our money down for a place. They said we were approved on their end but then the owner came back and disapproved us. They never said on what grounds this decision was based. They did explain that ultimately, the owner decides. Then, Keith worked diligently with me to include texting and calling me back late in the evenings to accommodate seeing the other properties until we finally found one. What I don't understand is the following: Why requests to see a property like some others on Zillow do not have appointments we can schedule ourselves on availability. Why they wont let us put our deposit down on a home we have not seen if we know we want that home. Its cash money people haha. Lastly, when we finally found a place we wanted. they sent our documents via email which is great. I wanted to clarify something in the lease in writing but the docusign does not allow that. Since we are 2 signers, they would not accept a pdf with the added language. I was finally able to get something via email confirmation to the lease and use docusign. Another issue we had was that the home did not have a garbage disposal. They said the owner would not allow us to put one in and pay for any maintenance. Not sure why?? Makes no sense to me. These should be negotiable items. So far, I found the ladies in the office to be very pleasant. That's definitely a feather in their cap. Will update once we move in and state whether the carpets were cleaned well and the minor fixes were done.

If this is how this company treats prospective tenants, I can only imagine how they treat actual…read moreresidents. On Friday, 6/26, my partner and I scheduled a showing for Monday, 6/29 at 4:30 PM. We were specifically told that no earlier appointments were available, that we were the first people scheduled to view the apartment, and that we would likely have the opportunity to rent it. Based on that information, we both rearranged our work schedules, found coverage for our shifts, inconvenienced several coworkers, and lost income just to make this appointment. Then, just five hours before our scheduled showing, we were told the appointment was canceled because someone else had already rented the apartment. The cancellation itself was frustrating, but the way it was handled made the experience far worse. When I expressed why we were upset after taking time off work and losing wages based on the information we had been given, the Leasing Manager working on Monday, 6/29, told me they didn't understand why I was upset and that this was "just the process." If that's truly their process, it's a process that shows little respect for prospective tenants' time, commitments, or finances. A simple acknowledgment of the inconvenience or a sincere apology would have gone a long way. Instead, the response was dismissive, unprofessional, and completely lacking in empathy. Our time, our income, and the effort we put into rearranging our schedules apparently meant nothing. If you're considering renting here, be aware that even a confirmed showing may not mean much, and don't assume the company values your time the way you value theirs. There are plenty of property management companies that communicate honestly and treat prospective tenants with professionalism. Based on this experience, I cannot recommend this one.

My father was a resident at Moravian Manor for one year. The care he received from the nurses,…read moredoctors, CNAs and all staff was excellent. They are caring and kind. The administrative staff is on top of any issues and the social workers are diligent in helping find solutions. I can't say enough about the quality of the food provided to my father who is a picky eater. It was delicious and gave him a wide range of choices. Under very stressful circumstances during the pandemic the all worked with us so we could have tele visits with Dad as well as window visits and gave us the peace of mind to be able to see him even through a window. The entire community was kind and exceptionally considerate through a hard year.

I have relatives who are part of this lovely community. Great location, and downtown is a good…read morewalking distance. Everybody is so nice and welcoming. It's like having an extended family. They take good care of each other. And the staff are very helpful and polite. I'm very impressed with their demeanor.

My wife and I lived in a townhouse in Newport Commons for two years (8/18-8/20). We found the…read moreon-site management team to be both friendly and responsive whenever we had an issue. The buildings and grounds are properly maintained. Snow got plowed in a timely fashion and our walkway was shoveled when it snowed. We never heard our neighbors on either side of us. We saw no evidence of drug use or of drug dealers, as was suggested in another review. Requiring renters insurance is fairly common, particularly in larger communities like Newport Commons. It protects both the renter and the community, and honestly, it's not all that expensive. When we moved on to be closer to family, Newport Commons dinged us for some of the wear and tear on the townhouse. It was what we expected and we had no problem with it. Without any hassle, we got the major portion of our security deposit returned. We felt we were treated fairly. I honestly don't understand the negative reviews. My experience in business, in general, is if you take a combative, abrasive, and adversarial approach to a business deal (and renting is a business deal) you generally find yourself on the wrong side of company policy. On the other hand, if you take an approach that signals a willingness to work together, your business partner generally will do the same and work with you to resolve any issues, looking for ways to work around policy whenever possible. Ninety percent of the time, your attitude will determine how forcefully company policy is applied.

I emailed them about their property, but then went to another place when they asked if I would…read moreprovide information about the other property I choose I said no. I got a response email from an employee named Rehan Khan saying " Don't email and waste my time, ever. Now I will block you." Very unprofessional. If they have people answering their emails like this I don't want to see how they handle their residents.

I've had application in the litiz manor for over 6 years an nobody is ever in the office an when…read moreyou call you never get an answer back can't tell me to call when you don't answer bad for business

From the owner: Welcome home to Lititz Manor. Our low-income apartments in Lititz allow you to reside in a quiet,…read morerural community in Lancaster County. Modern amenities and a well-connected address allow you to indulge in all the urban conveniences you want without giving up on the peace you deserve. Offering a selection of one and two-bedroom apartments for rent, Lititz Manor gives residents an enjoyable experience in an affordable community. Residents get exclusive access to the laundry suites, playground, and community room. Inside your spacious home, you'll find new kitchen appliances, private patios, ceiling fans, and much more. Plus, water, trash, and sewer expenses are included in the rent. Lititz Manor is ideally located near PA State 501 and PA State 772, allowing you to reach some of the area's best destinations within minutes. We're set right next to popular shopping and entertainment destinations, including Penn Cinema, Shoppes at Kissel Village, and the Wolf Sanctuary of Pennsylvania. As a resident of our Lititz affordable apartments and townhomes, stunning landscapes and outdoor areas will make each day a delight. Schedule your tour today.

Great service would highly recommend anyone!! Elizabeth was super helpful and professionalread more

From the owner: What sets us apart and makes us truly special is our commitment to delivering Ala carte services…read morespecifically tailored to meet the unique needs of each individual client. We understand that every person has different requirements and preferences, and therefore we believe in offering customized solutions that align perfectly with their expectations. From personalized pricing packages to flexible service options, we go above and beyond to ensure that our clients receive the utmost satisfaction and value. By prioritizing their specific goals and desires, we make it our mission to deliver an exceptional experience that is both personalized and remarkable. Join us and discover why our Ala carte services are the epitome of quality and individuality.

Great service with our new countertop and sink. Quality workmanship and very happy with the…read morefinished product.

We first encountered Henry Ross at a building show and they created a lasting impression. We…read moreworked with Deb on the countertops and backsplash for our kitchen remodel. We loved the product selection and the expert advice Deb gave us. The installers did a great job of completing the project. There was one miscommunication with the order but the company took responsibility and immediately corrected it. Deb then came out to see the final job. This, to me, is a great way to measure a company--how they respond when things go wrong. I am thrilled with their products and work and have referred them to friends. One brought in a piece of countertop they used as a cutting board. It had heat damage. Henry Ross was able to buff it out. They, too, were thrilled with their work. I would highly recommend them for your next project.

I was moving into a new apartment and she did a cleaning for me that was amazing. She also…read morediscussed her service options if I wanted to do a monthly clean and other options that can benefit me. Definitely using her on a monthly basis!

I was excited for my first cleaning but came home to find that one of the toilets had urine and…read morehair on the back of the seat. I gave 2 boys and their bathroom needed attention. Unfortunately it did not get the cleaning love it needed. I also found dirt in the corners of bathroom counters both upstairs and downstairs. White cleaner residue was left in the tub and the side of the microwave. i contacted the owner and she offered to come out the next day to fix it. But at $150 a cleaning, I hope to have the house clean the first time. Would not recommend. I'd add pics but no one wants to see the mess!!!