First, they got the obituary wrong in so many ways. Second, the flowers that were ordered through…read moretheir website were terrible. Several of our family members used that service through their website and everyone was very disappointed. $150 for a small vase of flowers? What a joke, and a rip-off. And they got the names wrong on the flowers that were sent. Absolutely disgraceful for the memorial service of a beloved family member!!

I had my Mom cremated after she passed away on 05/22/2024. The empathy shown by the employees was…read moretruly appreciated. I was lost with the process but they helped me every step of the way. I received my Mom today via USPS and the urn was beautiful! I am extremely pleased with the service, compassion and pricing options. Earned every one of the FIVE Stars!!!!!

Everyone that works here is so very knowledgeable, helpful and friendly. They went above and…read morebeyond to make sure that every detail was taken care of. All we had to do was show up, they did all the rest and made it a much easier, not so sad experience to go through. Five stars is simply not enough, they deserve many more. They are exceptional.

Mom and dad got a prepaid plan about 3 years ago. They were gracious about getting her situated and…read moreready for her cremation. They explained all the delays regarding Covid and what I needed to take of and when.

When my mom passed away, these wonderful people were so good to me. They made me feel like family…read more Not once did they let me struggle through this hard process,from beginning to end. I was also so happy with all they offered me and my family on giving so much. And when we were done, so much more, and the costs were so conservative. Everything we planned from the beginning was delivered and afforded to us as planned. From where we came, till the end of the services they gave, IT WAS JUST WHAT WE WANTED. Thank you to all of you for giving my mom, so much she requested for herself. Her services were beautiful Thank you.

I guess you could say we are a Morris Funeral Home family. Morris did wonderful funeral services…read morefor my Mother in 1997 and for my Father in 2003. When my Sister passed in June, 2024, it never occurred to me to go anywhere but Morris. Steve Hundley greeted us with a warm smile and spent enough time with us so we could choose from among the many funeral options there are. He helped us plan for cremation exactly in accordance with her wishes. He placed obituaries in the Asheville newspaper and her local newspaper in Massachusetts. There was a wide range of urns from which to choose. The bottom line, the cost, was very reasonable. Steve was very kind and knowledgeable, and made this part of the grieving process so much less painful. We will always be a Morris Funeral Home and Cremation Care family.

This funeral home delivered the incorrect cremains to a dear friend. Either they're the cremains of…read moresomeone else, or mislabeled. I am horrified that such a thing could happen to a grieving family. How can a business do such a thing? This affects not only the family of the departed but the entire community mourning their departure. Please do not do business with Morris Funeral and Cremation Services. Your loved ones deserve better.

Donna P My dear husband passed away the day before Hurricane…read moreHelene. As you can imagine life was quite chaotic at the time. Moody-Connolly treated my husband with such care and tenderness as if he were a member of their family. The professional yet personal demeanor of the staff was so very much appreciated throughout his transport from our home to the very last moment upon entering the crematorium. The staff gave me time to spend with my Frank - as if our last minutes were just as important to them. They stood at a quiet respectful distance from us as I said my last words to him. I told them I was ready and they came up to me as we closed the casket and transported him for his cremation. John Monteith allowed me to participate in my husband's cremation as I had requested. I cannot explain how very much this meant to me. We did everything in life together and it was as comforting and appropriate as anything I could ask. The attendants were very gracious and spoke soft kind words as I turned away to leave. I know there could not have been a Funeral Home to carry out my request so respectfully. (Especially during the time Hurricane Helene was expected in the next few hours). I will always remember. The memory is precious because of the personal care all at Moody-Connolly provided for us. We had everything signed in our pre-need arrangements which assisted in making for peaceful arrangements. We had even picked out urns for both of us. Maybe others would think it not necessary but with pre-need planning we could make these kind of decisions and having matching urns was important to us. As you must know in reading this review, I can recommend Moody-Connolly Funeral Home to any family desiring the best for friends or loved ones. I will be eternally grateful to them.

A great help after my Dad passed away in getting things done and following his wish of being…read morecremated. They even helped us pick up his ashes on a Saturday (which normally are by appointment/request only). Excellent service! Note their regular hours a Monday - Friday 9 am to 5 pm.

Heather, administrator, was very helpful in arranging my Mom's grave marker and offers pretty…read moreflower arrangements for different seasons.

They don't show up for appointments, so we can plan wife and I cremations , we were ready to sign…read morepapers and pay in full but they never showed up. Now I consider us very lucky because they probably wouldn't show up when we needed their services, beware of this business everyone!

This was my first time using cremation services in this area. I could not have asked for a better…read moreexperience from the first phone call for information to the final delivery of the cremains. Cindy was helpful, informative, compassionate and patient. She made sure that all the important legal aspects of the cremation were addressed. Cindy also took care of the military veteran honors. I highly recommend the services of Mountainview.

The OWNER lied about what they would do to help. Charges for item i said i did not want. Charged to…read moreuse my own church (my church did not charge). They did not use the programs provided. They made their own and was not what I asked for or created. Will NEVER use again for anyone.

The service is very professional and caring. When in need, use this service because they have the…read morebetter rates and the best service. I will be using them when needed again and will also recommend to anyone needing someone who will show they care in times of sadness.