Long distance arrangements made simply by extremely supportive staff. Very timely and helpful in…read moreflexibly individualizing a plan. Well informed; experienced. Capable, patient, and compassionate. Good communications. Very good value for the service. Thank you Highlands Cremation and Funeral Care. I would use you again if I were local.

my husband is in Elizabethhouse Hospice I called for information on cremation...The guy I talked…read moreto was curt to the point of rude This is hard enough to do without some jerk being unsympathetic. I said " Dont be curt with me I have other places I can call" and he said "So why dont you do that?" that was NOT respectful,or professional

Great organization. They do some excellent work…read more However, I am disappointed that I gave a sizeable monetary donation and never received a thank you in any form. Not an email, not a letter in the mail, not a phone call, absolutely no thanks in any way from anyone! I do not donate to receive praise but I do think that it would be both gracious and professional to thank those who give their money. I'm not inspired to give more to them. In fact, they lost out on other money that I gave to another worthy cause. The other organization thanked me almost immediately. Sorry to write something less than glowing about such a great organization but if you want people to keep giving, then give your thanks!!!

They don't show up for appointments, so we can plan wife and I cremations , we were ready to sign…read morepapers and pay in full but they never showed up. Now I consider us very lucky because they probably wouldn't show up when we needed their services, beware of this business everyone!

This was my first time using cremation services in this area. I could not have asked for a better…read moreexperience from the first phone call for information to the final delivery of the cremains. Cindy was helpful, informative, compassionate and patient. She made sure that all the important legal aspects of the cremation were addressed. Cindy also took care of the military veteran honors. I highly recommend the services of Mountainview.

Karen went above and beyond the call of duty to assist us. I'm glad to recommend her.read more

Donna P My dear husband passed away the day before Hurricane…read moreHelene. As you can imagine life was quite chaotic at the time. Moody-Connolly treated my husband with such care and tenderness as if he were a member of their family. The professional yet personal demeanor of the staff was so very much appreciated throughout his transport from our home to the very last moment upon entering the crematorium. The staff gave me time to spend with my Frank - as if our last minutes were just as important to them. They stood at a quiet respectful distance from us as I said my last words to him. I told them I was ready and they came up to me as we closed the casket and transported him for his cremation. John Monteith allowed me to participate in my husband's cremation as I had requested. I cannot explain how very much this meant to me. We did everything in life together and it was as comforting and appropriate as anything I could ask. The attendants were very gracious and spoke soft kind words as I turned away to leave. I know there could not have been a Funeral Home to carry out my request so respectfully. (Especially during the time Hurricane Helene was expected in the next few hours). I will always remember. The memory is precious because of the personal care all at Moody-Connolly provided for us. We had everything signed in our pre-need arrangements which assisted in making for peaceful arrangements. We had even picked out urns for both of us. Maybe others would think it not necessary but with pre-need planning we could make these kind of decisions and having matching urns was important to us. As you must know in reading this review, I can recommend Moody-Connolly Funeral Home to any family desiring the best for friends or loved ones. I will be eternally grateful to them.

A great help after my Dad passed away in getting things done and following his wish of being…read morecremated. They even helped us pick up his ashes on a Saturday (which normally are by appointment/request only). Excellent service! Note their regular hours a Monday - Friday 9 am to 5 pm.

Great sales and service really went above and beyond the call of duty. Jared was salesman very…read moreknowledgeable and honest. Went out of his way to make sure I had what I needed I made and made sure I was supported even after the sale.

Don T have made many moves in our lifetime by far this was the best experience ever very…read moreprofessional and efficient staff hard working very polite highly recommend this company

I found out that it was not wise to use Black's Moving and Storage in NC. They had a great website…read morewhen I hired them - which no longer exists. It bragged of experience with full packing for long distance, pianos, antiques, collectibles, estates, etc. I have had 6 professional moves in the past 30+ years, and this was the scariest. This was a long-distance move (NC to NY) involving 2 months of storage. Despite a referral from the people buying the house I moved out of, I was not pleased with them in the end. The only thing I have good to say is that they were kind and friendly; and I let that impact my decision to cancel another company to use Black's. The first company offered $2000 off the price of my move to get me to stick with them. I should have gone with it. Not only did Black's end up more expensive, the final price was over $1500 higher than the original estimate. This was not just due to higher gas prices. They underestimated the miles from their warehouse to Albany at 700 (I thought it should have been over 800) and the actual address I moved to turned out to be 153 miles more. I got no copy of the "high full value" insurance policy I paid extra for. They took an inventory of only some of my antiques and high value items and I received no copy of that inventory stating the original condition. There were some items that were not even properly packed before leaving my house, and I was told this would be done before my goods left their warehouse for delivery. It was not. I had already packed half of my boxes myself. My mattresses and grandfather clock were supposed to get cartons, and they cancelled those and wrapped them in bags/cardboard. The only things packed well were kitchen items and wardrobes. I had to tell them they missed packing many items; and they missed some drawers and cabinets - which I had to pack myself and make them come back for. I learned a lesson not to use an estimate based on weight instead of truck sq. ft. used. They estimated the weight at 4500 lbs. and then refused to weigh the shipment for delivery saying it would likely weigh more than 4500 lbs. and I would have to pay more (so?). They changed my delivery date 3 times, and they were in a big hurry to get out of here. I had to ask them to unwrap my grandfather clock so I could see the condition! Some of my collectibles and furniture were not packed well. I had some damage to a few items when goods arrived - fortunately minor - and I received no response from them when I sent an email and pictures of the damage. I have been able to repair some of the damage myself, but never received the requested claim to report the damage for any insurance payback. There was no inventory anyway for proof. They left a moving blanket and a cinder block (used to hold the front door) behind. There was wall damage in a newly painted apartment from them banging things. Very stressful move. Use them at your own risk - I did.

We are new in town and needed our large area rugs and dog bed cleaned so I went there to get them…read morecleaned. They did an OUTSTANDING job, the ladies in the office helped me find neighboring stores and went out of their way to help me. Top notch!!

AWFULLLLLL IF I CAN GIVE NO STARS I WOULD! They took full advantage of our situation after one of…read moreour houses caught fire. We lost a lot of money not having tenants in it. Unfortunately I live far away and thought I could trust them to take care of everything. But every time we call or try and get info they never call us back!!!! They hired a roofer that called my dad an asshole when he asked when the roof would completed. It's been OVER a year and a half and the small house still isn't ready!!!! My sister had been thru a hurricane and recovered her whole house faster than this! Truly a nightmare and I wouldn't recommend them to my worst enemy