Long distance arrangements made simply by extremely supportive staff. Very timely and helpful in…read moreflexibly individualizing a plan. Well informed; experienced. Capable, patient, and compassionate. Good communications. Very good value for the service. Thank you Highlands Cremation and Funeral Care. I would use you again if I were local.

my husband is in Elizabethhouse Hospice I called for information on cremation...The guy I talked…read moreto was curt to the point of rude This is hard enough to do without some jerk being unsympathetic. I said " Dont be curt with me I have other places I can call" and he said "So why dont you do that?" that was NOT respectful,or professional

My entire family has used smoky mountain for all of our needs and they have never failed to be kind…read moreand helpful but most of all respectful these folks are good people are will take care of what or who you need

Locally owned and operated! SMCFS helped with my grandfather's funeral and went above and beyond…read morethe call of duty.

Groce Funeral Home has served our family in times of great sorrow. Our family was guided throughout…read morethe process personally by Mr. Dale Groce for the funerals for our mother in July of 2013 and our father in February of 2024. The care and guidance from Mr. Groce and the entire staff with Groce Funeral Home was impeccable. The attention to details for every step from visitation to funeral to graveside helped us to ensure we followed their final wishes to the best of our ability and within our financial abilities. The compassion shown to each and every family member while making the final decisions during such an emotional time for our family was beyond what we expected and so appreciated by everyone. The followup after the funerals and burials to help us with the paperwork we needed for other documentation was definitely an assistance we did not expect, but it was given with the same high level professionalism and quality personal service as when we were planning the funerals. We're so grateful for the genuine care shown to our family as we said our final goodbyes to both our parents, and we are thankful we trusted Groce Funeral Home with our families needs.

From the owner: Groce Funeral Home & Cremation Service on Tunnel Road has learned how to build a beautiful funeral…read moreservice over the years. Your family deserves to gather together and remember the deceased. You can do that by implementing touches of their personality throughout the service, including unique musical numbers, readings, and flower displays. Direct cremation is without a service and the most affordable option for end-of-life care. If you want to hold a memorial ceremony, you can do so before or after the cremation. It is crucial to the healing process to provide a gathering for family and friends to say their final goodbyes. Included in the planning process are ship-in, ship-out, and repatriation services. You can even look into green burial options to have the environment in mind when burying the deceased. From the moment you hear about the death, call the funeral home to get any questions answered that are weighing on your mind. For example, you may not know where to start with military honors or veteran services. The funeral home can take care of it all!

They don't show up for appointments, so we can plan wife and I cremations , we were ready to sign…read morepapers and pay in full but they never showed up. Now I consider us very lucky because they probably wouldn't show up when we needed their services, beware of this business everyone!

This was my first time using cremation services in this area. I could not have asked for a better…read moreexperience from the first phone call for information to the final delivery of the cremains. Cindy was helpful, informative, compassionate and patient. She made sure that all the important legal aspects of the cremation were addressed. Cindy also took care of the military veteran honors. I highly recommend the services of Mountainview.

I guess you could say we are a Morris Funeral Home family. Morris did wonderful funeral services…read morefor my Mother in 1997 and for my Father in 2003. When my Sister passed in June, 2024, it never occurred to me to go anywhere but Morris. Steve Hundley greeted us with a warm smile and spent enough time with us so we could choose from among the many funeral options there are. He helped us plan for cremation exactly in accordance with her wishes. He placed obituaries in the Asheville newspaper and her local newspaper in Massachusetts. There was a wide range of urns from which to choose. The bottom line, the cost, was very reasonable. Steve was very kind and knowledgeable, and made this part of the grieving process so much less painful. We will always be a Morris Funeral Home and Cremation Care family.

This funeral home delivered the incorrect cremains to a dear friend. Either they're the cremains of…read moresomeone else, or mislabeled. I am horrified that such a thing could happen to a grieving family. How can a business do such a thing? This affects not only the family of the departed but the entire community mourning their departure. Please do not do business with Morris Funeral and Cremation Services. Your loved ones deserve better.

Bass-Smith was in charge of my sister's memorial service. Her death was very unexpected and we…read morewere grateful that the family running Bass-Smith were very compassionate and understanding that the service wasn't something we already had planned. They not only helped us with what the steps were to get ready for the service but they were a shoulder for us to cry on during the worst time in our lives. They are in charge of the cremation that is completed on site. My sister passed on a Tuesday and they had everything ready for her memorial service that following Saturday. Thank you again Bass-Smith for the love and compassion yall show to every family that yall service. ---The Haynes Family

From the owner: Bass-Smith Funeral Home is a family owned provider of both Burial and Cremation services. We have…read moreour own Crematory on-site as well.