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    Highlands Mountain Paws

    3.7 (7 reviews)
    Open 11:00 am - 5:00 pm

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    Petco

    Petco

    (20 reviews)

    Buckle up kids, I got a review that's gonna rock your socks:…read more Saturday, 12/7/18, I adopted an extremely underweight and neglected doggy from the Greenville Human Society, (my first dog ever 100% by myself), and I was nervous as hell. SO! My first stop was this PetCo. As we wandered the store looking for a bed he liked, grooming supplies, puppy food, some chew toys, and treats, a lovely young lady who worked in the grooming department stopped me to admire Remus. As she was petting him, we got to chatting like dog parents do, and she commented on how sweet he was and how awesome his teeth were for being 6 years old. She was nice enough to ask about how long I'd had him, which was when I (very anxiously) explained that I was so sorry that he was matted and skinny and please don't think I'm abusing him or neglecting him, because I'd only picked him up from the shelter about 50 minutes before walking into the store. She assured me she wasn't passing judgement before congratulating me on the adoption and agreeing that he was very skinny, but she was hella nice saying I was doing an awesome thing and she thought I was off to a good start. She then proceeded to tell me to wait, went and grabbed a bunch of coupons, and helped me find the puppy chow that would mix best with his grown up dog food, was most highly rated, had the highest fat and protein content so that we could get some weight on Remus. She then helped me carry everything we'd picked up to the registers, where she spoke with our cashier and then she wished me good luck and went back to work. When I was rung up, I realized that she'd gotten me enough coupons for the 30$ bag of puppy food to only cost me 5$. Y'all. I almost cried, because she made such a difference to me with that small act. I wish I remembered her name so I could call the store and thank her, but she went above and beyond to help me do my best for Remus and I plan to always go to PetCo. Furthermore, the cashier up front was very sweet and helpful, informing me about additional discounts and applying them to my purchase, where she then helped me carry all my stuff, out in the cold and the rain, all the way to the back of the lot, to put my stuff in the car. She didn't even judge me when Remus pooped right in the parking lot, just laughed it off and said it happens. Both these young women were a fantastic help to me, and if they are the representatives of this company, it shows how dedicated they are to the health and well being of animals and I am so, so grateful! Can't sing their praises enough!!

    Please take care of your fish. Look. I know that fish keeping can be difficult and salt water is…read moreeven harder, but really? I went to this store five days apart and a deceased firefish goby was still sitting in a tank decomposing. Their marine water is all on the same system to, so the water quality of all the salt water fish were affected. If you go at all, go on the days that they get their fish and corals in so that you can get them before they get put into their water. The staff were very nice, but they are a little untrained which makes issues that arise with returns difficult. Everything worked out and I can tell that they are doing the best they can- things just need to improve drastically for the poor fish.

    Highlands Mountain Paws - petstore - Updated May 2026

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