I absolutely adore Patrick he made our experience so wonderful!! #1 employee!! He is so kind!read more

I came in today afternoon with problems with a saw I bought. The chain was bent and causing…read moreproblems and the assistant manager came to see what the problem was, and she figured it out long before I realized what she said. She definitely knows her business. She was very professional and showed me how to fix stuff the right way. We need a million more just like her. I'm terrible with names but whoever you are, you keep doing what you doing

CHAR-LEE, is a hand full weighing in at 2lbs6onces he makes enough noise for 20 dogs lol. I love my…read morebaby boy, they were so kind and loving and made it through his grooming and he was so handsome.

When I called, I asked how much it costed for a haircut for my dogs, but this rude employee…read moreShaylynn answered, and she wasn't being quite clear with the service that they provide and I ask for a manager an I didn't get her name but she wasn't being quite sassy with her response. If you want horrible customer service definitely come here. Worst place to even come.

I have been coming here since I was a kid and it's still one of the highlights of my day. Its…read morehonestly better than the nature center (our local "zoo") with a little bit of everything. The owner is well educated and loves his animals clearly. The only thing that would make this a 5 is house keeping, getting rid of the old and bringing in some new products, a good wipe down, and some upgrades to the enclosures. Me and my kids love wnc aquarium & imports.

Was looking for a local source for Shubunkin goldfish for our pond and someone recommended this…read moreshop. Great experience there with getting the fish I wanted, information I needed to keep them safe and getting them home. Had a chance to look around a bit and the assortment of animals, reptiles, spiders (and more I didn't get to) was amazing. Place had a funky vibe but all the animals were clean and looked healthy and well tended. Locally owned shop, felt like the owner's passion for what he does elevates this place waay above any chain pet store.

This spot is a MUST GO for your fur babies! My wife and I thoroughly enjoyed our visit and plan to…read morecome back in the future. The only downside is that they close at 3PM. This place has a variety of pet supplies, pet harnessses and collars, pet clothing, basic pet needs, and pet home decor for your home. Prices are fair and they offer a military discount of 10%! Score!

Absolutely would recommend such amazing find within the art community. The owner makes human grade…read moretreats and I'm very excited to take the treats we bought for our pups back home. Even though we are just over the KY border we plan to buy treats here from now on. The owner takes the time to get to know the people that visit her shop in the short time they are there and I hope that they really get there name out there because we definitely were not disappointed with this find! :)

The store staff, the products and Michelle the trainer are excellent. The management team is also…read moregreat, especially if you have a challenge. They take care of things right away. the reason for my 1 star rating is the grooming department. The groomer that we used several times was deceitful and dishonest On Christmas Eve. He more than doubled the charge for our puppy and totally deviated from our normal bath and nail trim. several months ago he explained that the price we were initially paying would go up five dollars. No big deal , however when we picked up our seven month old puppy he told us that that she was now considered an adult. The price was crazy and he provided a service that we did ask for as I had never heard of that type of service. I did receive a call from Brian the manager immediately as I responded to a survey they sent me. joanne, the assistant manager followed up with me, was very apologetic and refunded the service that I did not ask for and charged me the regular price. we will still purchase from that Petsmart store and do the next level training. However, we will bring our grooming business elsewhere as we don't appreciate dishonest And lying.

I get most of my pet food and litter here. They have a good selection and reasonable prices. I love…read morewhen they have the chinchilla in there because it's the cutest thing ever. The staff has always been friendly and helpful. It's always clean and organized well.

This is a nice little store. Has a wide variety of fish and different animals to purchase.read more

I took my daughter to get guppies because she really wants a fish that will have babies. Since they…read morewere out of female guppies I said we would come back later. Instead of sending us home empty handed the owner gave my daughter a fish that was already expecting. Needless to say she is a very happy customer.

I come here monthly for my raw dog food and highly recommend Pet Stop. I love the staff and they…read morealways have great options.

If you need high quality dog food, stop in here if you are in Franklin,NC. I needed pre cooked food…read morefor my fur babies and I found it here. The lady that helped me was so kind and helpful. The store is good size and has every treat and healthy food available I think! Coco loved her surprise Bully stick for the ride back home to FL. Not sure we enjoyed that smell ugh! She was happy so all is good!

very friendly and helpful they have special ordered for me, sell bulk mix and match treats and…read moregood advice about foods

Love this store , they are always available to help with any questions , they have quality food and…read moreare active in the community helping with several rescues I support them because of all of the above .

Love this place! Best selection of anything you may need for you pets!!! They have a great…read moreselection of healthy treats for my dog.

Great shop for dog toys, food, treats, etc. We visited and were impressed by the knowledgeable…read moreand friendly staff who helped us to select some toys for our dog. The store has absolutely everything you could want for your dog. The prices are quite reasonable as well! During the pandemic, we greatly appreciated the staff wearing masks and the hand sanitizer that was readily available. We will be sure to return!