I was surprised to learn that Jefferson Engraving has a wonderful selection of unique gifts and…read morequality jewelry as well as plaques and awards. They are so reliable and helpful...above and beyond.

Jefferson Engraving is an excellent business especially for awards and plaques. We contracted their…read moreservices to engrave three awards. They have an excellent selection of awards, plaques, and clocks. They are very helpful in terms of helping customize both the engraving and the items. We came in and they were easily able to turn our order around in just over a week. Their selection is wide and could fit a wide variety of budgets. When I left the couldn't find a box for one of the awards which was no problem. Half an hour later they called me to tell me they found it if I wanted to come pick it up. They have a website which is good for contact information and some general other information. If you are interested in seeing what they have available it is best to visit them in person or shoot them an email. I was please with the service they provided as well as the quality of the products and engraving they offered.

Excellent job! Easy 5 stars!…read more Adam was super quick to respond and was able to give me a very fast turnaround on a product that I asked for. The end result looks awesome thank you so much. Highly recommend!

I had options to choose from from all over the DC/Fredericksburg corridor and I decided to go with…read morethese guys. I did so because of three things: Speed, quality, and customer service. I did not make the decision based on cheapness. When I sent out a request to multiple companies with a detailed PPT, who answered first? These guys. Who was working in their shop and made the order personal? These guys. Who said they could deliver the product I wanted within the right timeline? These guys. Mastercraft Awards made a beautiful and professional plaque for someone who I know will love this. I can't recommend these guys enough. -Thomas

I had an incredibly frustrating and disheartening experience with them. From the very beginning,…read morecommunication was poor but we trusted their promises regarding a custom engraving needed for my wedding. Unfortunately, not only did they completely ignore the engraving specifications, but they also delivered a final product that was nothing like what we were promised - I do understand that things may change as the project gets started, but a courtesy call to make us aware of the inability to fulfill their promises would have made a world of a difference. The whole process took weeks longer than expected. As we called regularly to check-in and get updates, we were treated with complete disrespect. We were HUNG UP ON during certain calls as they did not want to admit to their mistakes. It went as far as them telling us that our pieces "didn't matter." This was completely heart-shattering as our pieces that "didn't matter" have been in our family for multiple generations. It was clear they had no intention of taking accountability and instead shot us down... as if that would help the situation??? absolutely absurd. This was not just a missed expectation; it was a total disregard for customer service & basic human decency.... We trusted them with something meaningful and were met with negligence. I am never one for reviews but I wish I read and trusted all of the other awful experiences. Would absolutely not recommend. AVOID AT ALL COSTS.

We took our 2 engraved wedding goblets that my husband and I used 30 years ago to be engraved for…read moreour oldest daughter's upcoming wedding. After being assured they could match the previous engraving and we identified the placement with stickers provided by BelAir, we prepaid $310 in full as requested. I called to check on the status a month later and was shocked when she told me "they look okay" and told me there are "many more important things to worry about than goblets". As I grew increasingly concerned, she hung up on me. I took my husband with me to pick them up. The engraving on the goblets do not match what we asked, nor do they match each other. They kept saying "it is legible and accurate" although it was very misaligned. They offered a $25 reimbursement and asked us to leave their place. He told us "we do not need your business". Never once did they apologize. To top it all off, their "refund" was actually another CHARGE to our account!