Outstanding! Comfortable, clean, courteous, close downtown, caring, confident, and competent owners and stylists. Hilda is a welcomed addition and perfect lift to a forgotten Pleasant Street neighborhood building. From my initial call to set up a birthday hairstyle and care day for my Mom 79, until we walked out their door setting up future appointments, we were taken care of. Elise (Owner) was fully understanding at appointment set up and Mom's needs. Emily was outrageously kind, considerate, patient, and on-point-competent styling my Mom's hair to a picture we'd shown her just moments before. Emily advised against coloring my Mom's silver hair, and that was an esteem bonus for my Mom. Brent (owner) was onsite too cutting and styling. His short cuts and styles were precise, and I would expect nothing less from a former, professional pipefitter specialist working on our Nation's ships in Hampton Roads, VA. While I waited, Brent and Elise kept the coffee and conversation going while I enjoyed their homey, worn in furniture. For my Mom, she left with a huge grin on her face, full of energy, not one hair out of place, and nothing but good things to talk about; a great change from the routine medical concerns, aches and pains. I can say this, as my Mom's primary caregiver, I believe her 1.5 hours with Emily last Saturday were more valuable, more effective at boosting and lifting my Mom's health and spirit than any meeting with any of the very competent medical care professionals (many) we've seen in years. My Mom is 5'2, fairly arthritic. Hilda's parking is right next to the door in the rear of the building, has waiting seating in front or back, the furniture, stylist chairs and wash basins are fully adjustable and comfortable and easy to get into and out of. The air is clean, the bathroom is clean and easy to access, there are no steps to worry about for anyone with walking issues, and the place is well lit so clients can see and appreciate their experience, and the stylists can see what they're doing. For anyone looking to lift their parents' spirits, I would highly recommend Hilda in Pleasant Street at 6th and Main. read more