Absolutely underwhelmed by my services that I received on Saturday. It is now Wednesday night and I…read morehave asked them to talk to me about my unsatisfactory services since Saturday. I suppose they are too busy to care. Got a brow wax, only did lower half. Didn't touch the upper part, which obviously needed it. Got a lash tint, only did uppers. Not lowers. Got a lash lift, removed the product too soon on one side, too late in the other . Now one side is spiral curled and the other side is not curled. Make it worse? They broke off my lower lashes. So that may be why they chose not to tint them since what was left was sticking straight out!! Pointed out these issues before I left and she told me I was wrong. I'll be wrong somewhere else from now on. They may actually care about the issues I have from their bad service. And to the response posted here: you have my contact information and still choose not to call me. I have been asking for a phone call for over a week. You won't call me but you will post a retaliatory comment in Yelp? Bad form.

Courtney was absolutely amazing! she was super sweet. i felt so refreshed when we were done and my…read morelash tint/ lift looks amazing. 100% will be coming back.

I had my eyebrows shaped and tinted my Billie a few weeks ago. 1) she was super sweet and has such…read morea cute place, 2) my eyebrows looked awesome!

Ms. Billie is AMAZING!! Her studio is beautiful, inviting, and so comfortable. She spends time…read moremaking sure she knows what you're looking for before beginning. I had my eyelashes done with her and she matched the lashes with my personality well. I have had them on for 2 weeks and have gotten so so many complements...most people questioning what kind of mascara I had on...not knowing they were extensions! She is patient, gentle, and kind. She pointed out good things about my face, lashes, and skin I hadn't noticed before. She is absolutely amazing at what she does. She takes pride in her work and it shows! Also, her website is so easy to navigate.

I have been going here over a year. I've been so happy with the results. I wish I had started…read morelasering earlier in my life it's so much better than waxing. Everyone I've met there has been professional and prompt. Highly recommend.

I wanted to finally leave a review…read more Been going here for almost a year slowly adding more and more laser hair removal. Started with back, neck, then buttock and now am doing a mankini. It's addicting, I think I may just laser all of my lower region. It feels awesome to just feel clean of hair down there. I legit would do more of my body like arms but my arms are both fully tattooed so I can't. ( Maybe in the future lol) EMILIE IS SO PROFESSIONAL! If you can book with Emilie you 100% should. I originally was uncomfortable with the idea of someone using a laser on my lower area but after working with her for a bit she has made me feel so comfortable I started to move forward with the areas I was nervous about. RESULTS ARE SO GOOD! The results I have seen have been honestly life changing. The confidence boost of not having hair on my back and butt has been so freeing. I don't have to feel nervous I forgot to shave. (I personally was embarrassed by those areas being hairy and it really bothered me) PAIN because I know people are curious. It's not that bad to be honest. An odd sensation is a good way of putting it. (I do have tattoos so results may vary) I can say this depending on the thickness of the are it can sting more and certain areas definitely can feel like oof but it's very quick and Emilie works with you the whole time and we typically talk about random things which is nice for just not focusing on the laser. 100% if you are on the fence with getting it done I would say do it. I was on the fence with doing it most of my life and I am so happy I did. Glad to finally leave this review after the amazing results and service I have received. They are definitely worth going to.

I was recommend Milan by my friend and I'm so happy I went to that consultation. I've gone to this…read morelocation a few times now and the staff are so friendly and welcoming. Every time I've gone they make sure that they give me breaks when needed in between sections as well as making sure that I am comfortable. If you're thinking about getting laser hair removal you should definitely come here.

Had to come to this location as others were booked. Laser can be like getting a tattoo but this…read moreteam gave solid breaks with box breaks and was easier on me than just moving through it quickly. I'd pick this one if it wasn't so far from where I live.

I've been all over Austin to multiple med spas and I feel fortunate to have found one that has…read morealways been top notch! Today, I was truly blessed to been seen by Dr. Ledbetter. What a great experience! He is kind, caring, an excellent listener and explains everything in detail. I really appreciate his whole person approach. There were things I was doing everyday not realizing they were making me age faster. His tips and advice came from a place of arming his clients with the best information out there that had nothing to do with pushing products or procedures. I can't say enough wonderful things about this business. I've always had a great experience and fantastic natural looking results. Everyone that works here is the cream of the crop but, if you get a chance, book an appointment with Dr. Ledbetter.

This place is fantastic! Great deals & pricing, super friendly staff, and a beautiful facility. I…read morewould highly recommend!

Very disappointed with the laser hair removal services and the results. I purchased a Groupon from…read morehere and another laser hair removal place (for another area), so I was easily able to gauge the difference between what should and shouldn't be done. First off- she never once had me wear protective glasses and she never asked me any "medical" questions, like if I had changed medications or anything along those lines. So that already had me sort of suspicious of the quality of work she's doing, but the worst part was that there were never any results whatsoever. After all was said and done there was literally no diminishing hair, same old same old, just a waste of time and money. I do not recommend. The other place I went to had very noticeable results. Giving more than one star because the woman was very nice.

I am back three years later to say that Crystal is still awesome! I wouldn't go to anyone else for…read moremy laser hair removal needs. Thank you, Crystal!

I started going to the Bee Cave Med Spa in 2019 for laser tattoo removal. I did some research and…read morepicked the Med Spa based on the type of laser they use. There laser is one of the best on the market. I had three sessions with Coco and she was amazing super and super sweet. My tattoo is a very dark, highly pigmented, black outline. I already knew going in that I would need 10-12 sessions to remove it. After three sessions the laser at the Bee Cave location broke, and I had to cancel my appointment. I intended to reschedule once they got a new machine, but life happens and I never did. After not rescheduling COVID happened and I lost track of time. Yesterday, 4/28/21 I went to the north location for my fourth laser removal session. Portcia (sorry not sure on spelling) was great! She had me ice my wrist for 5 minutes prior to the laser session. This caused vasoconstriction effectively reducing my swelling and under the skin bleeding. It's one day later and I have almost no discomfort. Highly recommend going here for tattoo removal. I can't wait for my next session!

Warning: Missing Shipment and Frustrating Customer Service…read more I've been a customer of The Medspa Austin since June of last year and have spent a total of $3,834 with them. Up until recently, I never had any issues when receiving my Trezepited shots in person. Nurse Practitioner Ashley Johnson and Dr. Paydon Newman both provided excellent care and really helped me achieve my goals--this review does not reflect on them at all. However, after switching to semiglutide, the first shipment arrived without a problem, but the second one never showed up. The UPS delivery photo was just a black screen, even though I was home all day. I filed a missing package claim with UPS and also contacted The Medspa Austin and the fulfillment company in Dallas. Everyone was polite and tried to help, but ultimately referred me back to The Medspa Austin because they needed to complete a form UPS had provided. Despite my efforts, The Medspa Austin would not replace the missing shipment, citing the "delivered" tracking information, and asked me to pay an additional $200 for a new shipment. I wasn't asking for a discount or a refund--I just wanted the shipment I had already paid for. This has been extremely frustrating, especially given the amount of money I've already spent and my previously positive experiences with their team. Until this missing shipment issue is resolved, I cannot recommend The Medspa Austin. However, I do want to emphasize that my negative experience does not reflect on Ashley Johnson or Dr. Paydon Newman, who both provided wonderful care.

EVERYTHING!!! When I showed for my appointment. I was told…read morethe girl my appointment was with was in New York! There's so much more screenshots on the way! Incompetent fill in person was clearly not planning to do injections. Kicked me out of exam room for another couple. Put me in the corner after trying to cancel me. After I left my face looked terrible uneven and bumps around my chin!! Ulgy

Expertise and professionalism at WINK are excellent, allowing me to trust the aesthetician's advice…read moreand relax knowing I am in great hands! Also, WINK has a pleasant and friendly team always completely focused on my needs and desired improvements. I've been to WINK. multiple times over a few years and highly recommend them.