I V been using royal cleaners. for 4 years now and im more impressed every time wiht the…read morecustomer service team and the excellent work they do we had a party and i brought in my wifes and my daughters dresses, all dirty and heavily stained and they did an excellent job with them i know they dont do magic but they returned them in much better condition than i expected great job, im more than grateful to them thank you so much. i recommend them 100%100

Warning - Do NOT take your leather goods here!…read more I brought my 100% leather coat (purchased in Italy) to Royal Cleaners to have it cleaned and stored. Before leaving it, I specifically verified with the manager that they were able to properly clean real leather. She confirmed that they could. When I picked it up a week later, the coat was completely ruined -- the leather was faded, there was a hole in the front, and the sleeves were damaged. When I showed the manager, she said she didn't have to inspect it when it returned from the outside company that actually did the cleaning. I requested the name of the company they used and their business insurance information from both the manager and owner. They refused to provide it. Even my attorney attempted to get the information, but the owner still refused to cooperate. I eventually had to take them to small claims court, but the judge wouldn't review all the photos, emails, or attorney letters. The judge stated I should sue the company that cleaned the coat -- even though Royal Cleaners was the one who hired them and took responsibility for the service. This entire experience has been extremely frustrating and disappointing. If you value your leather or designer items, do not take them to this cleaner.

They are great efficient dry cleaning.Everything is ready next day after5pm without fail. They also…read morehave drive up door if you don't want to get out or have kids.

I went there for several years until they changed hands several years ago andsince I have chosen to…read morego elsewhere due to the fact that two articles of clothing (Womans dress and men's linen slacks) returned to us shrunken and unwearable This is in addition to a dress alteration that was returned with three holes in the front of the dress. shocking.

02/14/22- Monday…read more Great customer service!!! Will return definitely. They offer 25 percent off. Thank you so much!!!!

I have used this location for years and overall I've had a good experience until my last visit. As…read morealways I requested to have my dress shirts and pants starched and I was told NO. The young lady and older gentleman told me I had to get whatever service is recommended on the garment care tag. Out of 18 pieces of laundry only two pieces could be starched. Even though they have literally been starching my clothes for almost four years they still said no. I had no choice to leave my clothes last time but not in the future. Now I have to find a new cleaners.

This cleaners has been my cleaners since I've moved to the McKinney area. They are always nice and…read moreprofessional. They even have a drive-through. You just pull up provide your telephone number and the gentleman unload your clothes. Ask you when you wanna pick them up and that's it. We are always pleased with the service provided. It doesn't take months of Sundays to get done and they never misplace our clothing.

Returned to have a couple of dress shirts cleaned and pressed. No issues, everything turned out…read morefine.

Ruined my sports hoodie, been over a month. No one answers the phone, returns calls or has…read morecontacted me. Ive been there to get resolution and nothing....

Good service until today. I took in 7 shirts Saturday and picked them up today. 1 of them was in…read moreits own blast bag on a hangar. The other 6 were stuffed into another plastic bag on hangars so tight that I will now have to steam out the wrinkles caused by that myself. Gone from good to horrible. Not sure I'll be back. Any other suggestions in that general area?

After new owners (Hill Park Cleaners?) took over, the wait times went from 1-2 mins to 20-45 mins…read moreto drop off or pick-up. They went from great service to terrible service. Turnaround went from next day to several days or more AND they are late for many people. I waited for over 40 mins for an order of 3 shirts - which they had lost and lied about it - until it was determined that they booked it under another customer's name. One young woman working there from before seems to be the only person who knows how to do anything. They should make her manager and double her pay if they want to turn things around. If you have to pick-up go in the drive through, because they were being served faster than people inside. Please someone tell me where else to go instead of this place.

Beware!!!! Please do not use this dry cleaning service. The prices increased dramatically and was…read morenot informed of the new prices. The store manager and the "#2 guy were rude, sarcastic and just plain unprofessional regarding my request. In addition while I was talking to them two other were in the store: one customer's clothes was lost, had been lost for weeks, and the other one they couldn't find his clothes. My total bill was $63.91 for 2 dresses, 2 shirts and 3 pairs of pants. Like be for real!!!!

Absolutely phenomenal service! Came in to get some pretty large alterations to my suit (I ordered…read morethe wrong size online!!). The couple that helped me was extremely understanding and friendly, and they took care of me right away with zero wait. I don't usually write reviews, but there's one situation that specifically made me want to write one. I was stressing out a lot because I realized I needed my suit earlier than I had originally asked. I was worried it wouldn't be possible to get the tailored suit any earlier. But the owners were so understanding! They looked further into my situation and were actually able to get the suit to me THE SAME DAY!! Now THAT is service!! I don't get alterations often, but I felt like the price was pretty fair. I paid $126.85 altogether with taxes: this included pretty major alterations to my two piece suit PLUS full pressing and dry cleaning. They did all of that in less than a week for me, which I felt was super fast!! While the price is good, I'm really writing this review for the service. The couple who run this place are just so kind and friendly. They have absolutely earned my stamp of approval; I'm not sure when I'll need dry cleaning and tailoring services again, but I am sure of who I'll be going to for help! Thank you again, Dapper Cleaners, for helping me out.

Very friendly staff. During drop off at first visit they took the time to go each items needs and…read moreeven provided information of other services that they provide. Today at pick up once again very welcoming and after pick up of my items the clothing looks nice. Dropped off another order today.

Amazing results and will definitely use them again. Took them a difficult stain (red suede dye…read morefaded onto white coat) and turned coat pink. I won't make that mistake again!! Called numerous dry cleaners and all told me they could not remove and return/replace coat if possible? Phoned Ted at DoorServe-thanks Yelpers, and he said "bring in-I will fix." Ted is a "Can-Do" person and did an amazing job with all my clothes. He restored them to original condition and got all that red dye removed from my coat!! I am one happy customer. Ted did his magic and made my designer clothes look brand new again-all starched and pressed. They feel amazing on and look even better! Hugo Boss; Tom Ford; Tori Burch were all safe, cleaned, and trusted in skilled hands from Tim. He restored all of them and I can't wait to bring him more business. The value for what you get was amazing too!! He's a bargain and exceeded my expectations!! Please, use them you will be amazed at the price for all the work he does!! I will be a repeat customer to Tim and his family. They deserve your business. DoorServe is Friendly, fast, App technology service at a great price!!! Thank you Ted for making my clothes look new and saving me a lot of grief and time. Your hard work was appreciated and deserves to be recognized!

Ted and Nice are the sweetest people. I love that they always have a smile on their face. Makes…read morefor a great welcome! I've used them bi-weekly for about 3 years now. I've not had any issues with my dry cleaning and they've helped me when I was in a pickle with timing for a load. The price is just right. They have a mobile app and a mobile service that comes right to your door. I'm a bit old fashioned and prefer to go in personally, but to know that this option is at my fingertips sure makes life a bit sweeter.