I'm writing this review of Josh House and Realiant's services after 3 years of using them to manage…read moremy rental property in Burlington, KY. In that time he let my property go to a Sheriff's tax sale. My property now has a tax lien against it because Josh failed to pay my property taxes, three years in a row. Josh claims he never agreed to pay my taxes, even though I have an email from his office manager saying that they would (and I had a phone conversation with him about it). Josh claims he never received the tax bill and would've paid it if he had, even though somebody in his office forwarded the tax bill to me with a fresh stamp and label with my address (an address that the Boone County real estate department does not have). The original bill had his office's address on it and was sent pre-sorted first class. I sent him a picture of the bill with a new stamp and label, and his original address, and he still said that it couldn't have been his office. When I asked him to pay my late tax bill, he refused to pay the late fees for with the tax bill that he failed to pay. Then he said he would not pay the tax bill at all unless I wired him money to cover it, because it was more than the income from a single month's rent could cover. I now have several hundred dollars in fees from the tax lien holder who has the right to foreclose on my property if I don't pay his fees. I have fired them without another property manager in place because I simply cannot trust them at all. I'm now spending my vacation fixing Josh's mistakes. I have to pay off this tax lien, then find a new property manager. Also, he charged below market rents for my property. The absolute worst mistake I've ever made in real estate is working with Josh House and Realiant. Never, ever hire this clown.

I used Josh to manage my properties and he was fantastic. Reliable and made everything effortless…read morefrom my end. These guys are fantastic.

When we learned we were expecting our second child, we knew it was time to think about putting the…read morehouse on the market. We lived in a 90 year old Hyde Park home on a busy street with hardly enough space for our growing family. We were very skeptical about listing the home because we hadn't lived there but a few years, and were unsure of how we would fare financially. We called Team Synergi out to discuss our options. Jen came out and went over her marketing plan and pricing strategy to sell the home quickly and for top dollar. Boy was she on target. We went forward and listed the home and no sooner than a week later did we have multiple offers on the house. Ultimately, we were able to negotiate a deal for more than our listing price! We never even considered this was a possibility, and were absolutely delighted with the results delivered by Team Synergi.

From the owner: Buying, selling, and investing in real estate. Business management and finance.read more

Shawna is knowledgeable and efficien! made the process so easy!! The fact that I never had to leave…read moremy house!!! Love it!!

From the owner: Elevating Real Estate Excellence for Every Clientread more

Need 1 bed room pet friendly for January 30 my house is in process to be repaired from fire…read more And my orientation is one year old,he is my support dog.He is very quite

I am very much looking forward to finding someone else to manage my property; if you work for…read moreanother property management company and would like my business, please contact me. Horrible communication from the start. We agreed on the rent to charge, I found the tenant and did all of the heavy lifting for them. I find out almost 3 years into it that they've been charging my tenant an extra 2% for "payment processing", which is absurd. They also refuse to put this on the monthly statement; I see that to be pretty sketch and I speculate there is something shady going on there. They find every excuse under the sun to delay sending me the money they owe me every month, which they failed to mention in the beginning that the absolute earliest I will see the money is on the tenth of every month (which is okay, I've adjusted my budget accordingly, but I sometimes won't see it until the last week of the month with no heads up at all). It has taken them about 2 years to figure out how to send email notifications when a statement is available, so for a while I had to keep guessing on when to check the online owners portal (which is not user friendly at all) for statement and walk through reports. Glad they are finally caught up there at least. I've had countless issues over the last 3 years with them specifically, and every time I reach out to ask them a question it is a draining process for one reason or another. I'm glad we get a resolution, but most of the time the issue stems from them and it is me that is paying for it with my time.

No one likes their HOA but this is about as cold and disconnected as it gets. A money grab and…read morenothing more. Payments go to some account in Las Vegas. They put up a Flock camera in my development to track residents. My development wants sidewalks not surveillance. Gross.

Our building has been without our intercom working for months- the door never closes right to lock…read moreit most of the time and our buzzers are not working to let people in the building this is a safety issue - and if you lock yourself out you can not get in this is the whole building if someone was home they would not here you, Vertex keeps saying they are getting to it - nothing is happening. V.C,

Tryf and Zakir from 3cre were fantastic. I was totally impressed with their professionalism and…read moretheir willingness to listen to me. They were there for me every step of the way to help me locate the perfect property. Although selling and buying a property can be intimidating, they had my back. I recommend 3cre to anyone looking to buy/sell and I will for sure use them again. Thank you guys for your patience with me!!

We recently sold our restaurant through 3cre and had a great experience. We were under contract…read morewithin a week of listing! Sina was reliable, responsive, knowledgeable & wonderful to work with. I highly recommend based on their professionalism and strong connection with the Cincinnati market.

Non responsive, discriminatory leasing practices, and incredibly unprofessional and disorganized…read morecompany . I worked with Andrea Ceja and John W on leasing a home on 10/14/25 . Andrea decided the first day we spoke that I as a single mother would not be leasing a home, she made disparaging comments about me being the only one on the application and blamed decisions she made on John when questioned and refused to answer simple questions regarding the leasing criteria and denied my application. It seems she has no oversight on approvals and denials and it is all decided at her bias. John played completely clueless and neither of them responded to my questions. This is my second time working with this company and I do not advise it.i have heard that even the homeowners as well as residents renting from them have a very difficult time getting ahold of anyone... Update: As of this morning 10/22/25 immediately after my public review I have received a private response that is still wildly inaccurate and lacking proper documentation. After reviewing several other 1 Star reviews left for this company I have begun the process of filing a Housing Discrimination Charge Against the registered entity INVESTOR SUPPORT SERVICES LLC via https://cms.civ.ohio.gov/WebForm/UnityForm and I encourage all others who have faced similar challenges with this company to do the same.

Hands down one of the worst property companies I have had the misfortune of dealing with. Our…read morerental home's lease was taken over by them about a year into my lease and immediately it was one inspection after another. The also will insist on putting electronic locks on the doors that anyone with access to their system can open and they will refuse to provide details about how this data is protected and stored. Very shady company and their employees will try to bully you into submission. They do not have a direct line to call and the robotic answering machine is incredibly frustrating. I also think it's important to consider how their rating on Google is solely due to landlords reviewing how much they love their management. Avoid at all costs!!!!

Able to view a home at 8 a.m., but if you can't open the lockbox, you have to wait until 9 a.m. for…read moresomeone to be in the office.

Just a heads up if you are trying to rent with this company and have section 8 please don't try bb…read morerents I feel they are discrimatory towards people with a voucher unfortunately they will take you through the process get you approved then quit all communication with you they say to call and speak to one sepecific person who handles all section 8 and she will NOT get on the phone or return any phone calls at all. They will put anybody else in a unit before a person with a voucher and blame the long section 8 process for being the reason you were not chosen for a unit of choice please save yourself the headache. I will be reporting this company further. Just trying to save others from application fees and animals fee which you pay upfront before even getting a unit. Not all people that get help are bad we work hard too.