I'm writing this review of Josh House and Realiant's services after 3 years of using them to manage…read moremy rental property in Burlington, KY. In that time he let my property go to a Sheriff's tax sale. My property now has a tax lien against it because Josh failed to pay my property taxes, three years in a row. Josh claims he never agreed to pay my taxes, even though I have an email from his office manager saying that they would (and I had a phone conversation with him about it). Josh claims he never received the tax bill and would've paid it if he had, even though somebody in his office forwarded the tax bill to me with a fresh stamp and label with my address (an address that the Boone County real estate department does not have). The original bill had his office's address on it and was sent pre-sorted first class. I sent him a picture of the bill with a new stamp and label, and his original address, and he still said that it couldn't have been his office. When I asked him to pay my late tax bill, he refused to pay the late fees for with the tax bill that he failed to pay. Then he said he would not pay the tax bill at all unless I wired him money to cover it, because it was more than the income from a single month's rent could cover. I now have several hundred dollars in fees from the tax lien holder who has the right to foreclose on my property if I don't pay his fees. I have fired them without another property manager in place because I simply cannot trust them at all. I'm now spending my vacation fixing Josh's mistakes. I have to pay off this tax lien, then find a new property manager. Also, he charged below market rents for my property. The absolute worst mistake I've ever made in real estate is working with Josh House and Realiant. Never, ever hire this clown.

I used Josh to manage my properties and he was fantastic. Reliable and made everything effortless…read morefrom my end. These guys are fantastic.

When we learned we were expecting our second child, we knew it was time to think about putting the…read morehouse on the market. We lived in a 90 year old Hyde Park home on a busy street with hardly enough space for our growing family. We were very skeptical about listing the home because we hadn't lived there but a few years, and were unsure of how we would fare financially. We called Team Synergi out to discuss our options. Jen came out and went over her marketing plan and pricing strategy to sell the home quickly and for top dollar. Boy was she on target. We went forward and listed the home and no sooner than a week later did we have multiple offers on the house. Ultimately, we were able to negotiate a deal for more than our listing price! We never even considered this was a possibility, and were absolutely delighted with the results delivered by Team Synergi.

From the owner: Buying, selling, and investing in real estate. Business management and finance.read more

Shawna is knowledgeable and efficien! made the process so easy!! The fact that I never had to leave…read moremy house!!! Love it!!

From the owner: Elevating Real Estate Excellence for Every Clientread more

From a renter's perspective, RPM Midwest is a great company to work with to find your new home…read more Needing to downsize, and having only a month or so to move after the sale of my old home, I searched for rental properties online and made inquiries about several different homes from various rental companies. RPM was the only rental agency to actually contact me back, and they reached out to me in less than a day after sending my initial inquiry. Rental Agent Bonnie Louis did a great job in finding the time to show us the house and to work out the details of the lease within the necessary timeframe. And, it's a beautiful house in a fantastic subdivision too! I've had to use RPM's online maintenance request portal just one time due to a furnace issue, and the response time and follow-up to the problem was fantastic. No more dealing with landlords who ignore problems and take weeks to fix things. A furnace repairman was there within hours. Good job RPM Midwest team!

I have used RPM for several years for a property in Columbus. In the past couple years they have…read morebecome very poor. The landscaping services are poor, my property became the eyesore on the the block. Their maintenance and repair is now very poor, allowing problems to linger and get worse. They do find tenants and collect rent. But my property value and rent price have dropped because they have allowed the property to degrade. I do not recommend them to anyone.

I worked for several years with Steve Egbers at Vertex. Steve was always professional,…read moreconscientious, punctual, and responded to my texts or calls in a timely fashion. Beyond that, Steve was very good at helping us sort through different proposed options and thinking creatively to find solutions that both got the job done and fit within our budget. 10/10, would recommend.

Useless money grab. Not helpful Would not recommend. Would…read morenot use "Go to the portal" "We can't do that "

Tryf and Zakir from 3cre were fantastic. I was totally impressed with their professionalism and…read moretheir willingness to listen to me. They were there for me every step of the way to help me locate the perfect property. Although selling and buying a property can be intimidating, they had my back. I recommend 3cre to anyone looking to buy/sell and I will for sure use them again. Thank you guys for your patience with me!!

We recently sold our restaurant through 3cre and had a great experience. We were under contract…read morewithin a week of listing! Sina was reliable, responsive, knowledgeable & wonderful to work with. I highly recommend based on their professionalism and strong connection with the Cincinnati market.

Non responsive, discriminatory leasing practices, and incredibly unprofessional and disorganized…read morecompany . I worked with Andrea Ceja and John W on leasing a home on 10/14/25 . Andrea decided the first day we spoke that I as a single mother would not be leasing a home, she made disparaging comments about me being the only one on the application and blamed decisions she made on John when questioned and refused to answer simple questions regarding the leasing criteria and denied my application. It seems she has no oversight on approvals and denials and it is all decided at her bias. John played completely clueless and neither of them responded to my questions. This is my second time working with this company and I do not advise it.i have heard that even the homeowners as well as residents renting from them have a very difficult time getting ahold of anyone... Update: As of this morning 10/22/25 immediately after my public review I have received a private response that is still wildly inaccurate and lacking proper documentation. After reviewing several other 1 Star reviews left for this company I have begun the process of filing a Housing Discrimination Charge Against the registered entity INVESTOR SUPPORT SERVICES LLC via https://cms.civ.ohio.gov/WebForm/UnityForm and I encourage all others who have faced similar challenges with this company to do the same.

Hands down one of the worst property companies I have had the misfortune of dealing with. Our…read morerental home's lease was taken over by them about a year into my lease and immediately it was one inspection after another. The also will insist on putting electronic locks on the doors that anyone with access to their system can open and they will refuse to provide details about how this data is protected and stored. Very shady company and their employees will try to bully you into submission. They do not have a direct line to call and the robotic answering machine is incredibly frustrating. I also think it's important to consider how their rating on Google is solely due to landlords reviewing how much they love their management. Avoid at all costs!!!!

I don't like to give reviews but this company deserve one…read more I was a client of this property management company for several years, but my experience significantly declined over time--especially after my divorce, when I began paying closer attention to the financials. I noticed that the monthly distributions I was receiving were not enough to cover my mortgage, which forced me to supplement out of pocket. This raised serious concerns, so I started asking questions and monitoring the account more closely. At one point, I had a vacant property and gave clear instructions not to rent it out. I was told it was on hold, yet the following week the property had been rented anyway--completely disregarding my direction. When I expressed my frustration, instead of addressing the issue, they sent me a termination contract. After taking over management myself, I saw a dramatic improvement. My income increased significantly compared to what I had been receiving while they were managing the properties and finally being able to pay my mortgage. What was even more concerning was what I discovered after building direct relationships with the tenants. Many of them expressed dissatisfaction with the company, stating that maintenance requests were either ignored or poorly handled. This confirmed my suspicion that not only was I losing money, but the properties were not being properly managed. Overall, my experience was disappointing and costly. I would never recommend this property management company to other property owners.

Just a heads up if you are trying to rent with this company and have section 8 please don't try bb…read morerents I feel they are discrimatory towards people with a voucher unfortunately they will take you through the process get you approved then quit all communication with you they say to call and speak to one sepecific person who handles all section 8 and she will NOT get on the phone or return any phone calls at all. They will put anybody else in a unit before a person with a voucher and blame the long section 8 process for being the reason you were not chosen for a unit of choice please save yourself the headache. I will be reporting this company further. Just trying to save others from application fees and animals fee which you pay upfront before even getting a unit. Not all people that get help are bad we work hard too.