Kim was extremely rude throughout the call…read more I was calling, based on a referral from a trusted colleague, to gather information on my options regarding my property situation. Whether I am a client or not, I should not receive comments that are short and feel derogatory. Kim needs to learn to be more patient because your potential clients may not have a CPA or familiarity with tax law.

Kim was incredible! After working with our CPA for years we ran into an issue with a business name…read morechange which left us with a potential withholding from IRS of 10s of thousands of $. Our CPA couldn't figure out what the problem was. We engaged Kim's services hoping that she could figure this out. She was able to drill down on details that had been over looked and correct then with the IRS. She quite frankly kept our business going by figuring this out and saved our business from huge penalties. After this we moved all of our tax preparation & annual planning over to her both personal& business. Where she again caught a huge error on our personal property taxes made by our county...and we live in Texas! She also met with our financial planner and had him check into a few options for retirement for us not previously done...to which he came back and said she was correct and we made changes there as well which is setting us up more adequately for the future. She is amazing, thorough, direct & to the point. I appreciate how straightforward she is, I simply don't have time for long discussions and she keeps things thorough but brief. I saw a prior post about her not answering many questions for a potential client, honestly her time is $ and she's worth every penny and then some. It makes perfect sense to not hand out free tax input when it's your business. My advice is engaged her services and be patient, you will thank yourself in the end as we are now!

No one picks up the phone after they're paid. Charged me $800 while I found another place to do the…read moresame thing for $200.

I've been a client of taxes by contract for over five years. I used to think I had the best tax…read moreteam on the planet! I'd rant and rave about Ed and the team, sent all my referrals their way. Unfortunately, over the years my experience has steadily declined. Despite paying hundreds - if not thousands of dollars each year, service has significantly declined. Communication has been consistently poor and follow-through lacking. A mistake was made that significantly impacted my taxes, yet there is no accountability. I made sure to get in early this year, but my case still got pushed to the back burner. Ed assured me he would correct it immediately, I've checked in multiple times but l've received no updates since-just silence.

Working with Ben has been one of the most challenging experiences as a business owner. He has done…read moremy bookkeeping in a manner that is not easily transferrable to other accountants so I am stock with him unfortunately. Every month, I have to send 4-5 follow-up emails and texts for something simple to be done. He doesn't reply or if he does and says he will do something today, it will never be done that day. There is always mistakes and sales taxes and in general taxes are submitted late, leading to penalties that I incur. He is not professional, nor accurate and he has caused a lot of frustration for me. I have shared feedback with him multiple times and he just doesn't change. DO NOT work with him. There are so many good people out there. HE will EXHAUST you and your energy with his unprofessional and disrespectful way he does business.

Awesome, reliable, and quick service! Reasonable and extremely affordable, and they'll take the…read moretime to go over your tax return with you. Will definitely be coming back and referring people I know!

Highly experienced accountant providing excellent bookkeeping services for your business. Give them…read morea call!

Regina are awesome! I'm looking for somebody who can help me with taxes yesterday (March 24th),…read moreeverybody very busy, I sent request her 8pm, she responded in 30 min and today (march 25th) I got my taxes done. My highest recommendations!!

Bierman CPA was recommended to me by my daughter, so I thought I would try them for my personal tax…read morepreparation this year. My experience was not good! I definitely will not use Bierman CPA for my tax preparation next year and I would not recommend them. They are too expensive and too slow. I paid 3X more for the tax preparation than I did last year with another CPA firm. Results were comparable, so I questioned the $3500 cost for personal tax preparation. I had to wait one month for the taxes to be completed. I was not told in advance that business taxes take precedence over personal taxes. If they had told me this in the initial consultation, I would not have hired them.

If you are looking for a competent professional tax firm go somewhere else. I'm an attorney and…read morecontacted this firm for bookkeeping services. I thought everything was being handled well until I received my first invoice. I was billed for 3 months of work and presented with a balance. That is all. The invoice did not itemize the work that was completed nor the time spent on my accounts. I called to inquire and was told the person in charge of billing was out of the office. I emailed said person and requested a call to discuss my invoice when she get back to the office. I had to write multiple emails, and finally, more than 3 weeks after my initial inquiry, I received a call back. In terms of the invoice, I was told that "our billing software doesn't print hours spent" or something to that effect. I found this excuse to be weak and bizarre. So I decided to look into my accounts. I realized that none of my accounts had been reconciled for more than 3 months! At that point I decided to terminate my relationship with this firm. I retained a new bookkeeper that has been working hard to fix the errors done by Bierman's & staff. I was content with moving on. But then I received this email from current bookkeeper: "I am not sure if your prior bookkeeper knew what they were doing, but unfortunately none of the IOLTA expenses in 2018 were allocated to any specific accounts, they were just re-allocated back to the bank account. The whole year needs to be reconciled....No disrespect but you really should ask for your money back if you paid for services because almost everything (90%) that was done was incorrect, I have never seen anything like this before" This is a serious matter. As an attorney I have to report my accounting to the State Bar. Bierman's substandard work placed my law license, and my clients lives, in jeopardy.

Just to add to my previous review. I just got something in the mail. The letter basically stated…read moreshe did not file my State Taxes. WTF! And this lady had the nerve to charge me $80.00????? I'm sure she is open now, I will be paying her a visit soon.

What an amazing hole in the wall this place was!! I arrived and was greeted by the staff and was…read morequickly seated and assisted by the owner . She was very helpful and genuinely cared about getting me the best possible refund. She was able to answer all my questions and able to explain everything in great detail. I was a little nervous about doing my taxes for the first year, but she took all the stress out of the situation. I highly recommend this place to anyone and everyone looking to get their taxes done. Contreras Income Tax will definitely be seeing me again in the coming tax seasons! Also, se habla español. So that's a huge plus!

I have been going here for years! Great customer service. They are all very friendly and help me…read moreunderstand my taxes. I have referred many friends and family here that also have had a great experience.

I came in trying to purchase a policy and the lady said only do policies over the phone…read more She said that id have to call Monday since she was leaving right at 6 and it was still over an hour before they closed for the day! Why is there only 1 agent??? I thought this was the most promising agency but I guess not

10/10 recommend - I filed my taxes last year for the first time independently (and I'm originally…read morefrom another country) so I initially felt overwhelmed and not sure what to do - Ralph talked me through the entire process and made it feel so easy. He is extremely knowledgeable and fantastic at what he does. He made the whole process stress free for me and is very efficient. I will be using him for the second this year and highly recommended you do too!