Great staff and service! Helped me out very quickly with 2 different eye injuries. Loved them so…read moremuch, I stuck with them for my exams and glasses from now on!

When I went in for my checkup at the Green office in May, I had no idea that in October, I'd still…read morebe struggling to get a pair of glasses that I could comfortably wear. In May, I had two pair of glasses that fit me perfectly. By the time I finally gave up on Handel Vision, I not only had no usable new glasses, but the old ones were ruined as well, all the result of information withheld and a couple of plain old untruths. Dr. Slavik told me I needed to get new glasses, as my eyes had changed significantly. In spite of already being in the middle of some personal issues, I went ahead and ordered glasses. To make the transition less nerve-racking, I ordered the exact same make and model (plastic) frames as one of the pair I had been wearing. Things went south early when the completed eyewear arrived with wired nose pads installed. I had them send them back and when the replacement pair came in, they could not fit them to me properly. At this point, Dr. Slavic told me they could simply pull the lenses and put them in my old pair and my problem would be solved. Well, they did that and they ruined my old pair, twisting them out of shape. Even putting the old lenses back in did not salvage them. Well, at least I still had one old pair I could wear. However, the prescription in those was extremely old. Optician Sandy told me that they could create new lenses for them and they would not change the fit by doing so. Foolishly, I agreed to this solution. Needless to say, when that pair came back with new lenses installed, I didn't even need to put them on to see that they were completely ruined. I went back and forth with their optical department for months, including ordering (on my own) another pair of frames of the same make and model they initially ordered for me, and having them make completely new lenses for them. Again, they could not adjust them to fit comfortably. I spoke with the owner of the practice (Tom Handel), and he promised me they would resolve things. He had me go to the Fairlawn office where the head optician again was unable to resolve the issue. By now it was October. The whole process had engulfed my life... as, of course, seeing is pretty important. Out of desperation, I asked Dr. Handel if he could recommend an expert in the NE Ohio area that could help me to resolve my issue. The only response I got was to go back to his optician and try on more frames (and of course make yet another purchase on top of the ~$1000 I had already spent). I kick myself continually for going back to this place repeatedly and actually expecting to get my problem resolved. "The definition of insanity is doing the same thing over and over again and expecting different results." My mental health has suffered since May, but I am finally starting to regain it having "cut bait" with this outfit and going elsewhere. If you want to remain sane, do yourself a favor and find just about any practice other than this one.

I see both Dr. Allison and Dr. Marc Landes as my ophthalmologist and optometrist. They and the…read morestaff are very pleasant and personable. They take their time to listen to me and explain all of my options. There is also an optician onsite to get glasses. I highly recommend Landes Eye.

They provided high-index lenses despite my explicit instructions and medical history. I asked the…read moreoptician multiple times about what lens were in my glasses after informing them of have issues I was having with my new glasses and them trying to adjust and fix the issues. I never got a receipt either. Derek on multiple visits stated they were not high index when I asked him. Until I emailed and demanded the information they sent to lab and a receipt did I see that high index lens are in my glasses. I brought this up and he flat out said we discussed it and I wanted them. That never happened. I had previously informed them multiple times, my eyes cannot adjust to high-index materials. To ensure there was no mistake, I provided their office with over five pairs of my previous glasses as physical proof that I only wear regular plastic. I also provide my eye records for the past 4 plus years including prescription and receipts that showed last lens were reg plastic not high index. They ignored my medical needs and the physical evidence I provided them. Which has left me with a $748 pair of glasses that are unusable. On top of giving them over 6 plus months to fix the issue. On top of Derek dismissing my concerns questions and not returning phone calls. Its truly sad that as a professional he treats and does this to his patients and lies on top of it. I only wanted to be able to see.

It's a very busy but great place I do like the staffs really nice people and dr did great job…read moreperforming cataracts and glaucoma procedures also I go to the office located in Perry!!

I do not recommend this place…read more I just went in for an eye appointment and I've never had my eyes dilated before. They put drops in my eyes and I had no clue what they put in my eyes because they didn't tell me. Then I was told to go wait in the lobby, my vision all of a sudden got blurry as I was looking at my phone so I had to frantically call my mom to try to figure out what was going on. eventually they came out to get me and observe my eyes. They failed to ask if I was driving or anything like that. So, I had to drive home with a very blurry vision, which is very dangerous from the doctors failure to inform me what was going on. I would highly not recommend coming here.

Dr. Michael Shaheen gave me by far the BEST EXPERIENCE I ever had in a doctor's office. He was on…read moretime. He was professional but not stuffy, efficient and thorough, and his concern and caring for me as a patient was extraordinary! He answered my many questions and went above and beyond to explain my condition and the options available. If there was any downside, it was that I had to wait over two months to get an appointment with him...but that just shows how great he is!

My daughter went to Dr.Shaheen for the first time today. He was super friendly and quick! He took…read moretime answering all of our questions!! I definitely recommend him!!

Good optometrist, they were able to handle both contact and glasses orders for me without breaking…read moremy bank. They handled the shipping and insurance issues involved and i had no issues at all. Great place, good location near the college.

Went to Dr Stein's this afternoon.... Staff was very friendly and accommodating! From reception to…read moreHandled insurance submission! Also very patient with waiting while I went through choosing the frames. Dr Stein is very also very friendly and patient in answering and questions and obviously very knowledgeable in his field can address or answer straight forwardly. Best Dr I have ever been to with regard to direct communication with the patient!! I am hearing impaired and he took care during the exam and review ... if I could not lip read something he said he wrote it down on my ever present notepad....without any sign of frustration or issues (unlike most individuals and most medical providers!!!)

I normally never write reviews but the unprofessionalism in this establishment is horrible! I came…read morein for a routine eye exam and was told I would be charged extra to get a contact prescription out of pocket and just glasses prescription was covered. When I asked what the difference was they couldn't give me an answer the tech just said it changed about 3 years ago and they charge separately now (specifically this practice only have never heard about it anywhere else) the tech preceded to laugh when I'm asking questions regarding theses "charges" and tells me "I'm so young" almost trying to dismiss my questions I'm asking like I'm too young to understand. Definitely wouldn't recommend coming unless you want to pay out of pocket for extra charges and get talked to like you're dumb.

I have been a patient of Dr. Durkin for about 10 years. He is a great eye doctor and a great…read morelistener. He doesnt rush me through like I'm just a number. He advocates for me with my insurance to make sure I am receiving the eye care that I need. I trust Dr. Durkin and wouldn't go anywhere else for my low vision care. The office staff and optical department is top notched and very helpful. Never once has anyone been rude or treated me poorly!

Great experience! Dr Lawrence Ronning was very kind, pleasant and meticulous. Lauren fit me in to…read morehis busy schedule the very next morning, after I called about an eye injury. Staff were all very attentive, friendly and efficient. Tissues at check in desk and sanitized pens were nice touches as well. Would highly recommend him!!!

Amazing staff who know thier stuff! I trust no one else with my eyes now except Dr gershman. These…read morepeople are great and always helpful.

My family has been going to this office for many years. We can always count on kind, friendly and…read moresupportive staff and doctor and feel very welcomed always. Dr Leggett very thorough, listens to concerns and wouldn't go anywhere else for eye care.

I went to Dr. Nathaniel Leggett, not because someone recommended him but out of convenience. I am…read morerelatively new to the area so I picked someone close. After my experience there I will travel great distance to continue seeing him. About 30 years ago I lost the central vision in my right eye making it very difficult getting contacts for distance and up close due to my poor eye sight in my good eye. For the first time, after numerous trial contacts, I can see. Dr. Leggett went above and beyond to get my vision just right. He never gave up and in all the previous years doctors would tell me I would have to be satisfied without seeing good far away or up close and I had to choose which one was most important to me. On top of all this, his office staff is amazing. If it sounds like I am gushing, it is because I am. If you don't have poor eyesight you might not understand how much this office means to me but I have not been able to see clearly for almost 30 years. I will always be thankful for Dr. Leggett!