This place is clean and the front desk people were very nice. The Dr Kaptan was nice but a fast…read moretalker and I believe not fair or honest. Most places only charge between 100.00 to 700.00 for dog to be spaded. They charged 2000.00 and said the dog would not have lived if I didn't get it done now. I FELT I WAS EMOTIONALLY TAKEN ADVANTAGE OF. THE DOG WAS SICK BUT IT IS CALLED PRICE JABBING. BE VERY CAREFUL NOT TO GET TAKEN LIKE I WAS.

Over the course of a month I was unfortunate enough to have had to make three separate visits to…read morethe County Animal Hospital. Two of these visits were made, on the same day I called, for emergency visits. I so very much appreciate the flexible and late hours offered by the County Animal Hospital. For the first time in his life, Charlie was experiencing frightening urinary symptoms that completely caught me off guard. This made me a scared and panicky mess when I first arrived for my visit with Dr. Kaptan. His calm and decisive demeanor while examining Charlie instantly reassured me. At once, I knew I was in the right place. The doctor quickly ran blood work, took an x-ray, and performed a tricky ultrasound to recover a urine sample. I was very impressed that, in just a few short minutes, the results were available for all of these tests. Dr. Kaptan carefully explained Charlie's treatment plan, answered all of my questions, and explained every line of the bill. I was sent home not only with peace of mind, but also with everything I needed to care for Charlie, including special food and his pain medication. A week later, I once again had to bring Charlie for urinary symptoms and I also had to bring my other cat, Rosie, for respiratory distress. Dr. Kaptan took great care in determining the best course of action. He then promptly administered vital medications that I believe helped save both of my cat's lives, especially Rosie. I can never adequately express how thankful I am for his care. Rosie and Charlie are a big part of my family and I love them both dearly. Through my experiences, I observed just how compassionate Dr. Kaptan is with his patients, and I truly believe he cares about their outcomes. Along with his attentive and caring staff, I would highly recommend any concerned animal owner to the care of County Animal Hospital. I also sincerely appreciate that they have very reasonable prices and make an effort to limit unnecessary expenditures. Thank you for doing all you can to reduce the stress involved in my visit, especially your efforts to have short wait times before appointments. Finally, I just want to again express my gratitude to all of you for all of your time and effort in the care of my beloved cats.

This vet came highly recommended and with a very large breed dog, I was picky with who I chose for…read morethe neuter surgery. Overall I was very happy with the surgery interactions and my boy is happy and healthy after his two visits. During the pre-surgery appointment, I was able to get vaccines updated and other bloodwork done. We also got set up with a micro ship to add for the surgery date. Hurray for fewer trips to the vet! Test results were sent to an app to view. Staff was very friendly and the facility was squeaky clean. My in person experience was lovely both times. Missing stars due to miscommunications below. There was a lack of communication about timing of pick up after surgery. I was told at drop off that I would receive a call with a pick up window in the afternoon since the surgeries end at different times and it wouldn't be before 2pm. Late afternoon, I got a call from them asking about my ETA because my dog was upset and they were waiting for me and wanted to check in on how soon I could get there. Since I hadn't received a call with a time to pick him up, I was an hour away and he had apparently been awake for quite some time already, stressed, and causing trouble. I was very frustrated with using their pharmacy to order preventatives due to a large surprise charge and confusion about dosages. During my first visit, I was sent home with an initial supply of flea/tick/heartworm pills for my dog and told that he should be taking 2 per dose instead of 1 because of his weight. So when I went online to order more a few months later, I ordered 2 boxes of the same preventatives knowing I was told to double dose. BUT then my credit card was charged $157 more than my order. That's a huge difference! Turns out that they added another box of preventatives at a smaller dose to my order to match his weight. I never received a call or email about this addition to my order and wouldn't have bought 2 of the original box if that was the case. I instead received a huge surprise charge and then was worried that I had been overdosing my dog for 3 months since it didn't match what I was given at the first appointment.

Hopewell is a fantastic clinic, I would not take my cat anywhere else. All of the vets, techs,…read moreassistants, and receptionists genuinely care about the well being of the animals in their care. At our last visit, we saw Dr. Baum. He was great with our cat and explained things in a way that we could understand.

Although our dear Molly has just passed away, the care she received from this clinic was wonderful…read more I truly trust these doctor and staff.

Our dog has gone to them for 8 months now and we have never had a bad experience. I want to give an…read moreextra shot out for them getting our pup in extremely last minute when they were going to close in 15 minutes and they still told me to come by-he had a cut on his ear that needed be glued back together and the team stayed behind to take care of our dog. I cannot say enough great things about Dr. Mark McBride and the whole team at Monfort Heights- we absolutely love them there!

We love everyone in this place, from the receptionist to the vet tech to the Doctors…read more When you come in, you are greeted warmly. It is not a fancy place, but that should not be a priority, care should be #1. We were at a fancy vet office previously and their care and kindness were mediocre. The vet tech first checks your pet and determines a plan for the day. You could ask her anything and she will share her professional and personal experiences. She has several dogs and cats at home. You can clearly see and feel that all employees love animals. Dr Reuger took all the time that we needed in our visit, answered all our questions and was very professional and kind as a vet. The most recent visit we had with the new vet, Dr. Calhoun who also has these same qualities and in our first visit with him really got to know our dog. He reviewed every bit of the chart, asked us all relevant questions related to our dog care, and even suggested some new arthritis treatment for our senior dog. We had a cat about 11 years ago and we took her here also. They provided excellent care then and when she passed away at home, the care and compassion for our beloved Ralphie, still to this day, warms my heart. I almost don't want to post this review because I don't want them to get too busy and not be able to see us quickly if there are problems, but I have to share good news .

Dr Phillips was egotistical & critical of end of life care for our pet. The vet techs were amazing…read more& caring.

Dr Mudman is fantastic! She didn't try to do unneeded tests to raise the bill - instead she stayed…read morevery aware of cost and did an amazing job with my older girls. All the staff is great and very good about explaining things.

Currently they are trying to hide the mishandling, at best, of a lost pet that was brought in. When…read morethe pet was claimed shortly after, it seems the vet tech just gave away someone's dog. Screenshot below, search the facebook group boone county neighborhood 2.0 for more info.

Dr D and her staff have been my refuge, therapist, and vet for too many years to admit. Their care…read moreand compassion can not be matched except by their efficiency and expertise. They have walked my gracefully through many difficult moments and celebrated the joys along the way. Kudos for a caring and competent business--with a great new facility. Izzie

I just moved here from another state and saw the reviews for these vets. I'm so glad I decided to…read morebring my fur baby here. All the veterinarians are such wonderful, kind, empathetic people. Their vet techs and front office staff are equally sweet and caring. They truly care about your pet but are also very understanding of life's challenges and struggles and are willing to go the extra mile to make sure your pet has the best possible care. I wouldn't go anywhere else but here. Thank you all for being a great support for me and my dog. I truly appreciate you all.

Finding Dr. Goodman and staff when we moved to Cincinnati has been the greatest blessing! When my…read moregirl had a flare-up with a chronic condition, they went above and beyond to get her healed and back to normal life, and they always put my mind at ease. The entire office is kind, friendly, welcoming, and knowledgeable!! They truly love our fur-babies!

Dr. Goodman and her staff are awesome! We bring our cats to…read morethis office and have always been happy with the care that they've received. Everyone is very caring and gentle with our cats and I trust that they are in good hands when I need to bring them in for a visit. They always give a follow-up call to check up on your pet after the visit to make sure that your pet is doing well and to ask if there are any further questions. Being nervous with the recent quarantine, and the inability to be in the office with our pets during their checkups, the staff put me at ease by keeping in frequent contact and keeping me fully informed throughout the visit. I can't recommend this veterinarian and her staff enough!

Amazing just amazing They indeed saved two lives today I will 100% recommend them, especially in a…read moreemergency the entire staff is just amazing and good people. They went straight to work never in my life. I've had an experience in any animal hospital like I have with this one.

Would not go back, did nothing to help my poor kitten, have meds I did not need, very expensive.read more