First off, I had a great (partial) haircut. I wanted to be clear on that. My review is more about…read morethe experience and the value for the price. I have never been to a barber before, but have been struggling to find someone to cut a feminine short haircut. This place seemed to fit my needs. I called to make an appointment as I was not familiar with barber terms and didn't know which scenario or which person fitted my needs and availability. The person I spoke with scheduled me with Cassie (after they inquired what kind of cut I was looking for). The place is off court and I knew parking might take some time consideration, which I factored in. I also saw a review on Google when a client complained about being late to an appointment and a response from the owner to that, which I agreed with. The space is small! For me, uncomfortably small. Everyone was in everyone's space and not much room for movement. No one acknowledged me when I came in, so I just took a seat and waited on the couch. My person was running behind and apologized for that. Something that bothered me was that they did not sweep up between clients. It came my turn and I had to awkwardly climb into the chair. I am used to a salon chair where it's at a lower level and they pump the seat up to the necessary height. I showed Cassie photos of what I was looking for in a cut and she made some suggestions and off we went. I don't know exaxtly how long it took as the other person was running late, but I would guestimate 20 minutes. This being my first barber experience ever (possibly my last), I found the experience lacking. I wasn't offered a drink, I didn't get a shampoo, she was very rough with my ears when shaving around them and the back of my neck felt a bit raw from all the shaving with the electric razor. Maybe this is common? I have nothing to compare it to. She did not cut the top hair at all (in hind site, it needed weight taken out). I go to pay and she tells me she is cash only. Ummmmm......ok.......that's fine and all, but I don't carry cash on me. She offered that I use one of those janky ATMs sitting in the corner of the restaurant across the hall. I was not happy and being in such close proximity to everyone else in the room, I didn't feel comfortable saying something. So? $50 + for the haircut and $6 in ATM fees was definitely not worth the experience. I noticed that other barbers had an electronic device to take payments, so apparently they each have their own payment system? The person I spoke to on the phone should have told me it is cash only and I would have planned accordingly and saved myself $6 on fees. Again, great (partial) haircut, however this barber shop is not for me. I have received a way better experience at many salons for the same price and even less. This partial cut was way overpriced. I do not know if I will give another barber shop a try.

I'm a road warrior & therefore always looking for a good barber while out on the road. I went…read morethrough Des Moines, IA last year & happened upon this AMAZING barbershop!!! Not only does it have an ultra cool vibe & decor, but the ladies that work their are truly hair magicians!!! The first time I had the honor of getting a cut from Robin (not sure in the spelling or if she's still there, but still got a great cut, so that's the important part). This time I was blessed to get the owner of this gem; Riva; and BOY WAS I LUCKY!!! I'm being 100% honest when I say that it's one of the best haircuts I've received in my entire life!!! I live in NYC & if I had the finances to do so, I'd ONLY get my haircut by Riva...she's just that good!!! If u are in the Des Moines area, and in need of a cut, DO YOURSELF A HUGE FAVOR, visit Riva & the gals at DAPPER DSM...u can thank me later.

my first time going to a barber shop and Paul did a very good job. the price is not bad and he has…read moreexcellent detail. I will be back here for a haircut!

Stopped in while I was working out of town. Super friendly barber, great conversation and an…read moreawesome bald fade! Clean cut, shave on the neck, just what you expect from a professional shop. Highly recommend

Got me in and out in 30 min Bryan did a good job, I'll be going again soon. Great environment felt…read morelike a legit shop.

Entered the franchise at the prescribed time for a trim. The stylist was not on the premise. After…read morea wait time of twenty minutes beyond my appointment, the franchise owner-Big Rob -- arrived -- assessed my predicament and agreed to trim my hair, the trim was outstanding which changed the initial attitude of not my problem to one of immediate resolution. The high rating is due to the owner delivering high quality service. The total mood changed from one of a low key energy to high productive resolve within the environment. Thanks Big Rob!

I have been in West Des Moines region for two years and found someone who actually listens and does…read morean outstanding job in cutting my hair, her name is Kayla. Kayla has been great, you can call and make an appointment, very punctual and has attention to detail. Wonderful experience, will be back every month!

I have been a regular customer of the Baghdad Barber Shop for the past couple of years…read more This morning I patiently waited 40 minutes to receive a haircut. While waiting, I looked over the shop's à la carte menu of services hanging on the wall directly across from me, and noticed that the barber had increased his fee for a basic haircut and presumably all of the other services offered. Amongst the services offered was a discounted price for senior citizens, age 62 and older. When it was my turn for a haircut, I asked the barber if I could take advantage of his discounted price for senior citizens. He then asked me my age. I told him I turned 62 a couple of months prior. Feeling awkward, I offered to show him my ID, which he declined. From that moment on I was treated differently than all the other times I had visited his shop. And differently from the customer who was in the chair before me. The first thing I noticed was how tight the barber secured the tissue paper and cape around my neck. The cape was so tight, I had to insert my fingers between the cape and my throat to loosen it. Then I noticed that the usual pleasantries were not there. Not chit-chat. And so I attempted to engage him in conversation, but my attempt was met with little response. Within a few short minutes my haircut was almost done. I was being rushed; unlike the customer before me. In fact, I was out the door in half my usual time. I was not given the customary neck shave, which the previous customer received. My sideburns were not fine tuned like they always were before. I was not offered the customary application of product (gel), which the previous customer received. Nor was I given the customary 360º view of my new haircut, which the previous customer received. My haircut simply ended; the chair I was seated in faced outward into the shop; facing the door instead of the mirror. That's when the barber removed my cape and said, "you're welcome." I was dismissed. I didn't see the final results of my haircut until I was home. Side Notes/Transparency: - The shop was not busy. There was no one waiting for a haircut after me. I can only assume I was rushed out the door because I had asked to take advantage of the senior citizen discount. - The senior citizen discount was $5.00. - Not only am I 62 years old, meeting the barber's own requirement for a senior discount, I am also physically disabled. I am unable to work. - I left the Baghdad Barber Shop today humiliated. - The barber is the proprietor.

The barber Deeya has been cutting my hair for several years now. I like my hair cut high and tight…read moreand the straight blade trim makes the finished cut look and feel clean. This one man shop gets busy at times but the cut is worth the wait. He always takes the time to give me complete service. Give him a try you won't regret it!

Womp womp asked for a fade and shaved it all it looked like a raw turkey and he had complementary…read moresnacks 5 star

Top notch barber shop experience. It's not a cheap haircut, but you get what you pay for. Great…read moreconversation, a genuine interest in a happy customer, and attention to detail. If we lived in the area we would return. Recommended.

West Des Moines Barbershop, located off Grand Ave. just west of Val Air Ballroom, is a small but…read moregreat place to get a haircut. Recommended to me, I decided to give this place a try due to its price and proximity to my home. It did not disappoint. Truc is my barber and she has always done a fantastic job. I get a simple taper cut but I'm positive she's great at other styles as well. To top it off, she ends each cut with a neck shave and hot towel. She has even gone above and beyond for me when I had a scheduling conflict. You'll need to schedule an appointment ahead of time for availability. And they do offer other services as well. Just check out the website for those details. Highly recommended!

Truc is wonderful! I tried several places in DM before heading over to West Des Moines Barbershop…read more Was not disappointed and have been going for over three years now. I like the attention to detail, no missed hairs, nice and tight for a fair price.

Best barber in Indianola! Jacob is a great person and fun to have a conversation with!read more