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    Hilltop Children's Center

    4.4 (10 reviews)
    Closed Closed

    Services - Hilltop Children's Center

    Multiple children care

    Single child care

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    1 year ago

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    Pooneh J.

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    1 year ago

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    4 years ago

    PJ is awesome had to find a daycare in a day and she worked with us and helped so much. Totally in it for the kids. Thanks for your help

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    7 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    7 years ago

    PJ is very helpful whenever I have any questions. She's great about getting things resolved. Their hours are very helpful as well.

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    8 years ago

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    Ask the Community - Hilltop Children's Center

    Review Highlights - Hilltop Children's Center

    When my youngest turned 18 months I knew I needed to find him a preschool, not just a daycare.

    Mentioned in 5 reviews

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    The Learning Experience - Leander

    The Learning Experience - Leander

    4.7
    (12 reviews)

    Children feel safe and happy in this clean and well maintained center, Teachers and staff are…read moreenthusiastic and loving. Children enjoy outside play and fun educational instruction throughout a well structured day.

    My fellow Yelpers…read more About 2 weeks ago now my wife handed her cell phone to the teacher as I was at work and wanted to tell the new teacher " I appreciate your work and attitude you are giving us" as this is my sons 4th new teacher in 8 months. Apparently that is against the rules and the owner let us know we put the staff in danger. Crazy right? My 2 year Old son was a bit for the 4th time. Yes 4. 1st time - I get it. Kids will be kids. 2nd time - make sense please don't let it happen again. 3rd time - ok let's have a quick in person meeting with the GM. Which we did just to see if there is a way we could help out. 4th time - I wrote an email saying " franchise owner - while giving my son a bath tonight I realize he had a bite mark on him. I don't see a report. " Leena the franchise owner responded with " oh no let's have a meeting. And so we are clear we DO NOT have to give you a report for 48 hours as it didn't break the skin". (not being a human being or mom and saying hey kid was bit all good I'll Get your a report. They just avoided it. That's not loving or mother like if you ask me. But to each their own) Me - " I have already met with your GM so I am not sure what another conversation is going to do but nonetheless let's do a phone call." Leena - " I can't let me know when a good time to talk is" Me - " anytime after 515pm works for me and my fiancé" Leena - then calls me at 11am and 3:45pm the next day. Leena - " hey I have been trying to reach you guys. If this is not an issue please just let me know and I'll stop calling." Me - leena you called before 5:15 we can't answer as we are working" Fiancé - " leena I will be there today at 5:30 to pick the boys up let's chat". Leena - " it's seems we have lost your trust. And we are now canceling your enrollment." - then proceeds to bring up handing the phone off is a violation as she had no other ground to stand on. She used the week and a half old excuse of my fiancé handing the phone to the teacher as a protocol violation...lol stop it. She then tries to explain that's it's for the love of the kids. Riiiiight Taking your frustrations with us out on the kids really exemplifies love. Up rooting friends and memories the built of the last two years is love? All a dad was doing is making his kids re safe and not bitten for a 5th time. So that brings me to this review. This all happened Friday. The weekend of Presidents' Day. So guess what schools are closed Monday how do we coordinate with work and get us a new school in time? Super inconvenient and very impulsive on her part. Should have said we will give you a week at the minimal. You know act like a parent/human being. Now for the honest review: My kids went here for just under two years. we were the 5th kid enrolled here so I have room to talk. They Simply can't handle the growth of the Leander. - Understaffed. - Now extremely Over priced for being so tiny in comparison to others. - waiting lines to drop off are INSANE. Especially on cold days. - Small play ground. like tiny and it ruins the kids shoes as they turn dark black. It's cheaply made but at the time we signed up there we only 10 kids and now at 75+ - dirty facility (ie: a yogurt was on the spilt on the ground when we dropped our boys off. We came back 8 hours later and it was still there just now full of ants) - Constantly closing down with minimal lead time for the parents. Never know what to expect really. Not to mention now all the new teachers have their kids go here and have "different rules" if you will. This wasn't a thing before. You will notice the kids behind the front desk right when you walk in. There is a tiny cubby behind the front desk to the right side just look in there and you will see what I am talking about. Their head teacher Ms. Elizabeth was "promoted" about 8 months ago and the place went to downhill from there. They hired ms Normandy who is under qualified and under staffed. From the missed emails, giving my child face rub with no Medical papers signed. Giving my child milk after saying he can't have milk etc. The owner leena or the GM normandy will comment something witty like "we are doing our best to accommodate" and then never proceed to change anything.. they are trained by the franchise to use catchy phrases like " we care" or " align our souls" " we Strive to be the best" but let me tell you from a person who has been paying 2600 a month for convenience ( literally next to my house) that It's all smoke and mirrors. It's turned into a franchise only trying to gain as much ROI as possible. which I totally get but it devalues the love and care that they preach but don't practice. But man I do have to say this was a blessing in disguise we got our kids set up at new school. GM has a PhD, met the owner IN PERSON first day and they gave us all their personal contact info incase we feel like we need to talk.

    Hilltop Children's Center - childcare - Updated August 2026

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