Very good service. Nice, knowledgeable, and professional. On time. We got the location wrong, he…read morefound us anyway and got our vehicle hooked up and gone quickly.

So the keys got locked in my flatbed while i was 3 hours from home. Tyler showed up within 5…read moreMinutes and got the door open in under a minute. Very Appreciative!!

I am glad you are satisfied with all that has been done - it really confirms what I have said about…read morethe service I have received from your shop. I am not at all satisfied, and that should matter to you. I never said I was upset by the six weeks it took to fix it, I am saying that it should be enough time to do the job right. You are conveniently leaving out of your reply a lot of things that we have already talked about. 1. No mention by you at all of the alignment issue. The shop I took it to said it was "as far out of alignment as any we have seen". Due to lack of quality and quality control, you gave me back a dangerous vehicle. If I had picked up the car to drive it the ten hours home rather than shipping it, the tire would have shredded and could have easily resulted in a high-speed accident. You have spoken to the shop that I took it to. You know this. I am attaching a picture of what the alignment shop found. You replaced the tie rods on that wheel - did someone forget to tighten something? 2. I have discussed the body work issues with your shop. I thought we agreed that it is ridiculous to think that something happened after it left your shop, to the exact same spot they were supposed to repair. Without a single mark anywhere else on the car. Your pictures are in my original review. They are worthless and there is no way you can see if anything was there or not. It was there when you sent it out and any decent QC would have seen it. I spotted it while merely looking at the washer fluid reservoir repair that you completely botched. We learned today from the shop that you recommended here that it can't be fixed by dentless paint repair. I paid for that repair out of pocket, outside of the insurance claim. I paid all that you asked, didn't get any bargain. You should pay that back. Or continue to refuse to take responsibility for your poor work. 3. Windshield washer reservoir... unbelievably bad work, with no oversight. Your technician failed to attach a grommet that holds a seal in place. All the fluid leaks out as soon as the car moves. It was never checked or they would have known that. I took it to a shop to fix it, only to learn later that the dash warning light for it would not turn off. Found out today that your shop reattached the sensor UPSIDE DOWN. Isn't that embarrassing? You say they drove the car after the repairs - I think they would have noticed a bright yellow warning light on the dash. It is hard to miss. Maybe the sun was too bright, or maybe... it was getting close to lunchtime or quitting time and they didn't check it. 4. No, you haven't paid for dentless paint removal (couldn't be done) and you haven't paid for all of the extra days of car rental. You paid for three. $150 is your limit, as you told me several times. My insurance company has committed to pay for three more, and I paid for three and then returned the rental before I got my car back so that I could stop the bleeding. 5. Communication has been the worst I have ever experienced from a customer service organization. I have been told so many times they will "call me right back" only to wait hours or days for that call. The latest came when I spent my own time to get the alignment fixed. I called Tony at your shop to confirm that he was paying the bill and was told to have the shop call him for payment. After waiting my turn and getting the news about the poor condition of the alignment, the shop did call Tony and he said he would "call right back". After 15 minutes of waiting and getting tired of the cartoons playing for the kids in the waiting room, I called your shop. I was very surprised to be told that Tony had gone to lunch. How nice for him. When I did reach him by phone, after his lunch, he said he didn't know I was waiting at the shop...... seriously.

I asked for two estimates one with just painting my hood and one with painting hood and blending my…read morefenders. It wasn't until after they painted it when they added up all the cost and told me the two estimates they gave me one was for painting the hood and one was just for the fenders. I wish they would have given me the estimates i asked for in the beginning. I never had this issue with the three other shops I received estimates from. Not only that but my clear coat was still soft after three days and I had a small scratch, but the manager said that's normal... The best advice I have for this company is they should always tell the customer the grand total before performing work. I really wish that I would have went with a different shop that would have done more work for less $

It's rare to find an auto care shop where you immediately feel like more than just another…read morecustomer, and this is one of those places. The owner truly cares. Not just about doing quality work, but about people. You can see it in the way he treats his customers, the pride he takes in his work, and the respect he shows his employees. There's a level of integrity here that's hard to come by. No pressure, no upselling, just honest explanations and work done the right way. You can tell this is a business built on trust, not shortcuts. The team is knowledgeable, professional, and clearly supported by leadership that values them, which says a lot about the culture behind the scenes. If you're looking for an auto care shop that operates with honesty, heart, and real craftsmanship, this is it. I wouldn't hesitate to recommend them to anyone.

Troy's is solid and fairly priced. I've done everything from the standard oil change to brake work…read moregetting done. My 4 Runner has over $150k in miles. Things I've thought were bad, he says they are fine. When something needed to be done that he couldn't handle(axle repack), he referred me to a reputable shop. Let's what else: - Gas is fairly priced. - They have non-oxy gas. - He lets the fine people of el Rancherito park and serve up food. - Free air. - Other vendors occasionally selling stuff (Scandanavian Cakes???) - Activities for kids around Halloween & Christmas. Overall, Troy and his partner are just an all-round solid team who care about the people in the neighborhood they serve.

Fantastic!! I recently had the windows tinted on my Nissan Altima and I couldn't be happier with…read morethe work that was done! I was able to get my car in the next day, and Brian went above and beyond by meeting me after I got off work to receive the car, and again to pick it up. The tint job itself is so flawless it looks like it came from the manufacturer that way. It feels like a have a brand new car all over again - not to mention the car looks sleek! Highly recommend for quality, value, and overall experience. I will be back with future cars! Thank you!!

I made an appt here to get my vehicle Windows tinted and upon entering the small shop, I was not…read moregreeted by anybody. I stood there for probably 15 minutes before I went into the garage area, which I felt awkward doing, but I wanted to let someone know I was there since I was on a bit of a time crunch. I was seen probably 25 minutes after my appointment time and the window tint is not nearly as dark as I would want it. Overall, not the happiest with how they turned out but it's not bad I guess. I also asked to use the restroom which is a shared restroom with the other shops down a dirty hallway and upon entering the bathroom, there were no paper towels or toilet paper so I didn't even use it. It didn't look like it had been cleaned in quite a while.

I know that this is somewhere people typically complain...I would too, but I can't-so I'll share my…read moreexperience. I worked with Chuck on getting a car. He was great. Responsive, understanding, reliable, knowledgeable, and HONEST. I searched for months and found that it is rare to come across someone with such integrity, who genuinely cares about getting you a solid, reliable vehicle and a great price. Chuck's a good guy. You can trust him.

Chucked ripped off my daughter! Sold her the most unsafe vehicle. Never buy a car here! Engine…read moreresonator Crack rusted through held up by wire, frame is rotten by both wheel wells, ck engine light is crank sensor code, fuel sending unit level sensor is shot, tires are all weather Crack, front brakes need to be replace rotors rusted and pitted.

Great quality service! The technician was very knowledgeable and personable. Prices were fair!…read moreLoved the fact that they come to you! Saved my time and travel!

From the owner: We are exclusively mobile. We come to you for any RV camper, trailer, and ice house repair. read more