Not Impressed. Heard good things. On Feb 4, 2025 made an appointment online for an oil change…read more2/11/25 1:30 PM. On 2/10 got an email reminder, and clicked to confirm appointment. Showed up today and was told my appointment was at 2:30, despite having two emails to the contrary. Bottom line, you have been warned. After my vehicle was inspected and work completed I am adding additional information to my post. I feel that their service/evaluation was thorough, and their communication throughout the process was exemplary. They are going to do follow up work on my brakes and I will see how that goes. I understand that anyone can have a bad day, and I think they deserve a second chance at a first impression based on how they handled the scheduling error, and their word-of-mouth reputation.

Don't go there! Poor workmanship! Management will lie to you and send you out the door, only to…read morebreak down. They will suck your bank account dry stay away!!!! They blew up my motor took over $7000 from me and now im sueing them what a headache.

I've been a customer of Gateway Auto Care in Hudson, WI, for perhaps three years now…read more Among many reasons, they've demonstrated knowledge of older "breed" cars, meaning BMWs. In addition, Nate and company welcome you knowing your car will be well cared for. The place is spotless and clean. Have you seen other places that call themselves auto repair shops? I'll leave it to you to find them, and you'll see that GAC is the best. Responsible, authentic, and reliable. Until next time.

Great service as always. Trustworthy people that help your vehicle run as it should... and help…read moreyou plan to keep it that way. Been going here for 5 years and tell everyone that needs a local, great mechanic for all vehicles to call them.

Very knowledgeable staff. Didn't try to oversell me on what my vehicle needed or talk down to me as…read morea female. I will be bringing my vehicle back for repeat service and tire needs. I just recommended them to a friend who was looking for new tires!

We will NEVER go back to Tire Pros and we feel totally LIED to in order to make another unneeded…read moresale. We stopped in to switch the 6 month old tires from the front to the rear and to get 2 new tires for the front. Service staff "refused to use the front tires at all because they were too badly worn" so we were faced with buying 4 tires. Because the front tires were only 6 months old we held off on the appointment and drove back to Firestone figuring they must have a warranty for those "bad" 6 month old tires. Firestone examined them and said there was NOTHING wrong with the front tires! We only needed the 2 back tires replaced that were few years older. How many other unnecessary "repairs" do they scam people with?! We have lost all trust in dealing with Tire Pros service personnel.

Steve and his team are an absolute class act. I've been taking my car there for about 5 years. They…read morealways treat you and your vehicle with the utmost respect. Their prices are fair, their work is great, and they absolutely stand by the parts they sell and their work. I wouldn't even consider taking my Audi to another business. 5/5!!!

They always take great care of us, at a very reasonable price. Steve even went so far as to remove…read morethe tape glue from my window as part of the repair. Talk about service that goes above & beyond!

This review is for new car sales, I cannot speak for used car sales, parts or service since I have…read morenot serviced my car yet. In January 2021 I bought a new 2020 Mustang GT from Hudson (Amillie K. handled the sale). No hassles, no tricks, no pressure. They let me test drive the vehicle without issues. Quote was competitive and provided promptly. A month or so after the purchase was complete they sent me a check for ~$150 because they realized I was overcharged for out of state registration. I did not realize there was a mistake, they found a problem and just sent me a check without me asking them, this was a nice surprise. I only bought cars from dealers in Chicago in the past and I bet dollars against donuts most dealers in Chicago would pocket the money.

Terrible service and scheduling. I made an appointment for 8:30am and dropped my F150 off for an…read moreoil change and transmission flush. I arrived about 8:15am hoping to get a little jump on time. Service advisor said it would be 2-3 hours so I took the dealer shuttle home rather than wait. I went back at 11:30am, three hours later, and truck wasn't even started. As a matter of fact, it wasn't even next in line. Advisor(s) said they didn't start it since I went home and they were giving preference to those who prefer to wait. Now that I was in the dealership, they would put me to the top of the list but it'd be another 1-1/2 hours. I declined, took my keys, and left. Terrible service. Apparently you have to be there in person for them to honor an appointment time. What's the reason of evening making an appointment? I must have received 4-5 emails and texts in the days leading up to this appointment reminding to be there at the scheduled time. Needless to say, I won't be going back.

I cant thank the guys enough at Alwins for getting me back on the road after some bad tires. They…read moreturned it around quickly and did it all with kindess and respect. HIGHLY RECOMMEND any automotive need you have, give Dave Alwin a call!! Thank you Chris N.

Alwin's has been frustrating. Communication is lacking. No longer trustworthy. Very disappointing…read more Do your research before you bring your car here.

buyer Beware! Do not bring your vehicle to TMS (The Muffler Shop) in Hudson WI. Lying, scamming…read morethieves! They were supposed to replace my entire exhaust at agreed price. I made mistake of trusting them when picked up car. Month later got under car to change oil and seen they only replaced 1 foot section. I called them & asked what they were going to do to make right & they told me to pound sand. This was in 2025. Also I shared my experience with a service manager at a local tire shop & he had a very similar experience. TMS = Scammers

My car was towed in to get looked at after it stopped starting on day's below freezing. A new…read morebattery was recently put in from Bobbie and Steves and since has had a hard time starting. I took it in to get looked at and they called me and said they were finished and the car could be picked up. When I arrived on the bill it said electrical problem 150.00 It was all under labor. I asked if they put any parts in and they said no. I went home and the next morning it wouldn't start. I called and the front desk didn't seem to know what they had done to the car, but said they would take another look at it if I got it towed in. I decided to take it to somewhere else. I want to know what code came up if they did a diagnostic or any info they had on "what" they did to the car. The guy on the phone cound'nt help me or figure out what they had done and they said the mechanic wasn't in and was not picking up the phone when they called him. He also told me the owner told him to charge me 150.00 for bringing it in. I still don't have any answers as to what they did and why I was charged 150.00!! Other places I have been have the ability to look up what was serviced, and it felt very unprofessional that no one at the shop could tell me what service was done to my car. As of now they are going to "call me back". when ever they get ahold of the mechanic or he calls back. So in any attempt I have not gotten any answers from this place and 150.00 in the hole.

My wife and I were returning to WI from the airport and had sudden car issues. We stopped here as…read moreit was the closest exit we could get to. They dropped what they were doing to help us and ensure our safety in getting back on the road. Very thankful they were there to help.

we are from out of town, visiting our daughter and we had a brake issue…read more they fit us in quickly and got us back on the road

Amazing customer service, very helpful and responsive. Helped my husband diagnose and troubleshoot…read moreour furnace failing in the dead of night, -16F. Couldn't ask for more! 10/10 recommend! I wouldn't hesitate to call this company again.