It's hard to find a new place to work on your car. And it's difficult to know if you can trust…read morepeople especially if you're not mechanically inclined but at Troy's - I could just tell that I would be taken care of. It's a small shop with minimal waiting room so if your car is going to take more than 45 minutes - you might consider waiting at a coffee shop or something. I had an appointment that I arranged via email. They were prompt with bringing my car back for the oil change and I was out within half an hour. During my wait - I had a lovely chat with the guy behind the front desk, he talked to me about the history of the shop and the experience Troy has. Another patron brought them fudge while they worked on her car and a second patron tipped them for pumping gas - in this economy?! To me those were clear signs that these people take care of their customers and the customers keep coming back! I'm glad I found this place for all my future car maintenance

It's rare to find an auto care shop where you immediately feel like more than just another…read morecustomer, and this is one of those places. The owner truly cares. Not just about doing quality work, but about people. You can see it in the way he treats his customers, the pride he takes in his work, and the respect he shows his employees. There's a level of integrity here that's hard to come by. No pressure, no upselling, just honest explanations and work done the right way. You can tell this is a business built on trust, not shortcuts. The team is knowledgeable, professional, and clearly supported by leadership that values them, which says a lot about the culture behind the scenes. If you're looking for an auto care shop that operates with honesty, heart, and real craftsmanship, this is it. I wouldn't hesitate to recommend them to anyone.

Integrity and openness. Traits which can be hard to find. Brad, Cori, and staff have them in…read moreabundance, though! I'm so thankful I stumbled upon Jake's Quality Auto. Everyone has been open and honest with what I need and what I don't. If you're looking for a mechanic with integrity- come here!

Brad at Jake's auto repair provides a diagnostic assessment on the front end to let you know what…read morethe problem is and what the problem is not. His pricing is transparent and I recommended Jake's to my daughter. He is very quality conscious. I found him to be a very reputable mechanic. If you know a lot about cars or if you especially if you know very little and need a trustworthy shop, I would recommend Jakes. Charley Dively

Very good mechanic and the shop has very reasonable prices, all things considered. They have helped…read moreprioritize repairs,when necessary.

Absolute horrible experience. Not only was the job not done correctly, but not even done at all…read more They did more damage than anything!

I took my car into the dealer twice and they were unable to figure out what was wrong with it. It…read morewas an intermittent problem, which i know can be hard to diagnose. Larsen Motors was recommend to me from a mechanic at I different shop (which did not work on my type of car). I didn't have a lot of faith they would be able to fix it, considering the dealer couldn't figure it out. But Larsen Motors took the time, diagnosed the problem and fixed the issue. Throughout the process, they were friendly and took the time to listen to me, two more things i didn't get from the dealer. I had a great experience with Larsen Motors and would definitely recommend it to others.

I needed a quick oil change and they could accommodate me right away. However, I noticed the area…read morearound the oil filter was dirty (Subarus have the filter right on top) and made a mental note to check it later. Indeed, the filter was leaking so I brought it back and they replaced it and cleaned the area. I'm not sure if it was sloppiness on the changing of the filter or just a cheap filter (the replacement when I brought it back was a different brand). It just makes me uncomfortable that they didn't do a good job the first time, even though they did make it good the second time.

This was my first Cadillac and first EV. I came in well informed, but still had a few real-world…read morequestions as I was preparing to make the switch to something new. Dave Ingram was excellent to work with throughout, knowledgeable, responsive, and straight to the point in the best way. When I finally selected my new EV SUV, he was able to arrange for the perfect one to be transported in from an out-of-state dealership. He made the process feel easy without ever overdoing it or adding pressure. After delivery, we noticed a minor cosmetic factory issue, and Dave quickly stepped in and took care of it for us with minimal hassle. It was fixed in about a half hour while I waited. Overall, it was a smooth, low-stress experience with great follow-through both before and after the sale. I'd confidently recommend both Dave Ingram and the dealership to anyone looking at a Cadillac or making the jump to an EV.

5 star experience! I have bought 5 vehicles in the last 7…read moreyears and none of those vehicles have been purchased within 200 miles of my home. I shop for the best available vehicles and at the best price. The Team at Luther Cadillac far exceeded my experiences with past dealerships. This was the first time my complete shopping experience was conducted over the phone, email, FaceTime, and mail. The vehicle arrived today and its is exactly as described. The interior is spotless and no unmentioned discrepancies on the exterior. I will continue to shop their website and I recommend you do the same. If you live nearby you have to make Luther Cadillac a must when shopping for a new or used Cadillac and for any other make vehicles they have in their inventory. Special thank you to; Bryan Stopplelman Adam Burns Vang Yang Megan Erickson

Bob M was great. Gave enough info, but no push. Overall a great experience. He found a nice…read morediscount and a reasonable trade in value.

My boyfriend and I were between 2 cars - one here and one at Ford down the street…read more We called before hand like we always do and the front desk lady was wickedly rude. When we arrived shortly later we also found out quickly she was racist. Car sales guy was nice.

I was rear ended in my brand new car that I've barely had for a year. Fairway Collision Center is…read moreright down the street from my apartment, and had really good reviews when I looked up a place to bring my car in for repairs. Zach and Dustin are great! They both kept in touch with me throughout the 9 days that they had my car, and even CC'd me in email threads from the insurance company. Fixed it right up, and it looks brand new again! Even did a nice detail clean on the inside. I highly recommend this business, and I would definitely bring my car back for repairs if needed. I appreciate you guys!

We took our car in for repairs after an accident and worked with Brian. Our Insurance set up the…read moreoriginal repairs and we required a rental car, and confirmed with Brian. When we got there, Brian had not made the appointment. We had to reschedule everything and return the rental car. Weeks later the outer body repair was complete, which was done well. However, when we picked up the car, it died shortly after, requiring towing. We were then told that the battery needed to be replaced. The battery died again within the year and needed replacement yet again. When we picked up the car, we also noticed a missing piece on the interior gear shift. Brian did not know how the piece was lost and that they needed to order it. We were later told that the piece was found and they would mail it to us. We had waited a few months and had not received it. They now stated that they had to order it and it had been mailed, but could not give the information of what address it was sent to or what date, they had no way of looking this up. We asked for it to be reordered and Brian told us "I can't justify reordering the piece and it is lost in the mail". We could not believe that they felt that it was ok to return the car with a missing piece and expected us to pay for their mistake. We will never be using their service again and are extremely disappointed. It is unfortunate as our family has been using their service for over 20 years. But there is no costumer care or respect.

My wife was recently rear ended, which caused minor damage to the rear bumper of her vehicle…read more After getting a few quotes, we chose Wayne Val. They worked with us by accepting the other party's personal check in advance even though it was not their normal policy to do so. We were happy with the repair and recommend them highly.

A couple weeks ago another driver backed in to me, his insurance needs a quote. His insurance gave…read moreme their Selected Businesses but my mom used Wayne-Val @ her work & highly recommended them. Plus I am always a supporter of local/small business. On my way home I noticed the time and thought I would pop in to ask for an estimate appointment. I entered the office to owner Joe & told him what I would be requesting. Joe kindly suggested we step outside and estimate the damage. I showed him the few small defects; he noted that the headlight placement had been damaged and that likely all repairs would be roughly $2100. I asked if they did loaner cars during the repair? They do not, but if it's the other persons insurance they should allow a rental car. I discussed the "Selected Service Shops" the insurance had suggested. He stated that those places are usually commission based and that Wayne-Val is just him, his wife & brother-in-law compared to larger shops that are 20+ associates. I feel confident in leaving my vehicle w Wayne-Val and will do another yelp/update this one once I have actually had my vehicle repaired. I appreciated that Joe quoted me a realistic 19 February as what I'd be looking at for a service date. I mostly appreciated that Joe told me some of the questions that the insurance may ask, such as: do I approve used parts? He said I don't have to say yes and he wouldn't recommend used parts and it could only save insurance a couple hundred dollars. Thanks Wayne-Val for a wonderful and knowledgeable customer service experience!