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    Hilo Auto Sales & Rentals

    4.9 (215 reviews)
    Open 6:00 am - 10:30 pm
    Updated 3 months ago

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    1 month ago

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    6 months ago

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    8 months ago

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    4 months ago

    Walking distance from Hilo port. On the road quickly. Great friendly service. Mahalo to Rick and his team.

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    5 months ago

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    6 months ago

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    2 years ago

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    1 year ago

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    9 months ago

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    1 year ago

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    10 months ago

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    9 months ago

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    4 years ago

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    2 years ago

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    1 year ago

    I've been using this local company for years. Always the best service, whether in Hilo or Kona. Can't beat the prices. Mahalo

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    Thanks Les for the business and we truly appreciate your business!!

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    2 years ago

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    3 years ago

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    2 years ago

    Rick Otani and his crew are fantastic. Great transaction. If he says it you can trust him.

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    3 years ago

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    Huge mahalos for the business and glad you like the sweet ride!

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    3 years ago

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    3 years ago

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    1 year ago

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    2 years ago

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    Page 1 of 6

    Hilo Auto Sales & Rentals Reviews in Other Languages

    Ask the Community - Hilo Auto Sales & Rentals

    Do you just need a car insurance card to show proof of insurance?

    We accept cards for payment, not credit card CDW insurance

    What exactly do you need re: car insurance?

    Whether you rent a car from a national airport agency or privately, legally you must have the rental car insured. Most individual US automobile companies will cover automatically a rental car up to 30 days depending on the situation.

    Can foreiner rental a car? (Japanese, travel) We want to pick up a car at Hilo, and drop off at Kona, is that possible?

    One way rental possible but must have US auto insurance policy

    Do u have a weekly or monthly rate?

    Would you rent to a licensed 18 year old?

    It is possible.

    Options to drop off in Kona?

    yes we offer one way rentals between Hilo and Kona and back

    Do they have pick up service at the Hilo airport at night?

    Yes we do, we've had to pick up customers as late as midnight due to delays.

    View All 8 Questions

    Review Highlights - Hilo Auto Sales & Rentals

    I like using local businesses - Rick and his team provided information of sights to see.

    Mentioned in 162 reviews

    Read more highlights

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    Staffs at Discount Hawaii Car Rental were very knowledgeable and they were able to give me…read morerecommendations based on two day plan at Hilo coming off a cruise ship. They responded emails and phone messages promptly and they were very helpful in finalizing my plan.

    The biggest money saving tip for the Big Island PERIOD: go with DHCR!…read more After a major screw-up on my part, reserving 9 pm instead of 9 am with Thrifty, I called them up two weeks before my trip to correct the time. My weekly rate of $329 soared to ridiculous $889!! What the fudge!! This disaster was going to ruin my entire vacation. I desperately scoured the interwebs for hours on discount sites like Expedia, Hotwire, Travelworm, Cheap Ticket, etc and nothing remotely better was found. About to surrender, I revised my keyword search and 10 mins later, I found Discount Hawaii Car Rental (DHCR). Not believing the incredibly reasonable rates ($200?!!) for a week on the site, I decided to YELP this one. I contacted Miriam W, an ambassor & megastar in the Yelp world, to double check and verify the legitimacy of this company. Indeed, it's the real deal. Thank you, Miriam! In confidence, I booked and reserved on DHCR's website with NO credit card information needed. Within less than an hour, a confirmation email in my inbox popped up and the edges of my lips began to curl upward (turning my frown upside down). An Alamo full sized car rental has been reserved for almost 40% lower price than the one I made 4 months ago from Thrifty!! When I arrived at Kona airport, everything went according to plan. Needless to say, I was a happy camper. Details: Website: http://www.discounthawaiicarrental.com/ Bonus: FREE additional driver included with reservations, NO cancellation fees. If your destination is the Big Island of Hawaii, this must be the ONLY place you should go to rent your car.

    Avis Rent A Car

    Avis Rent A Car

    2.5
    (51 reviews)

    Avis counter is currently not in service. You have to go to the Budget counter for Avis, Budget,…read moreand Payless. It took about 45 minutes to get our car with 3 parties ahead of us. Good thing we rushed over there when the flight landed, because there were still ~8-10 groups behind us and they were at closing time. Hope everyone got their cars! Even though pick up was agonizingly slow, the return was quick and easy. Just park in one of the return spaces, note mileage, and return the keys on the opposite side of the counter.

    DO NOT USE. Rented for the week without incident. come 2.5…read moremonths later, i got a letter in the mail saying i owe money for damage. they charged my credit card the same day. i knew i caused no damage to this rental car. the letter had no specifics about the damage, just said "vehicle damage." i emailed them demanding for proof that i caused this damage and that i dispute the charges. they replied saying "the charges are valid" and nothing more. again i told them i dispute without proof and that they still can't even tell me the damage that happened. they reply with a number saying all the documents are under this number (that i cannot access) and all further correspondences are a copy and paste of that email. so i called them. the lady on the line said she COULD NOT FIND ANY DOCUMENTATION of any damage under my account. after a long hold, she came back on and said she processed a refund... whether they charged me a low enough amount that they thought i wouldn't look into it, or they have very disorganized internal processing, it both leads to the same outcome: DO NOT RENT WITH THEM!

    Hilo Auto Sales & Rentals - carrental - Updated July 2026

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