I had an absolutely amazing customer service experience at the AT&T store, and I want to give a…read morehuge shoutout to Gabe. I walked into the store just as they were closing, and despite that, he still welcomed me in and took the time to help without making me feel rushed. Gabe was patient, kind, and genuinely focused on helping me. He listened to my needs, explained everything clearly, and walked me through different services and product options so I could make the best decision for myself. His knowledge, professionalism, and calm demeanor made the entire process stress-free and actually enjoyable. Customer service like this is hard to come by. Gabe truly went above and beyond, and AT&T is lucky to have him. If you're looking for someone who cares and knows their stuff, ask for Gabe--you won't be disappointed.

Made me wait one hour while the spoke about life, to finally pay attention and answer the one…read morequestion I had, I just was wondering if the had the new iPhone in stock. Answers was no and I just wanted one hour

A gentleman named Jonathan was there, probably the technician/owner. He quickly figured out the…read moreproblem and gave advice in what to do with my old phone that is probably about to not be operable. He was honest and his objective was to help me and to save money. High integrity. I definitely recommend this place .

Excellent service for a fair and honest price. I went here after my iPhone 13 pro max got the…read moregreen screen of death from seemingly out of nowhere. The technician was very knowledgeable about this kind of problem and happened to have in stock the exact part needed to fix it. He had it done quickly, properly and for a fraction of the price the manufacturer would have charged me. 10 out of 10, highly recommend.

we were visiting from out of town and our phone broke and Lexi was so helpful and patient with our…read moreunique circumstances. I also couldn't help but notice how thoughtful and patient she was with the gentleman before us helping him try to figure out his phone. Transferring your phone and waiting can be a stressful process that she made it very easy and quick. All of the people inside of the T-Mobile were very helpful and very nice.

Poor service constant wifi issues many drop calls phone bill 3x what I was quoted, never worked on…read moreboth lines when we travelled internationally. Try mint instead at least the bill will be 1/3 the price without constant mis charges

I've been in lifelong AT&T Customer. This is the worst experience I've ever had and I was in the US…read moreNavy. I would lie too, misinformed never sent email explaining all the processes in the 14 day return plan it took me almost 2 weeks to get to where I'm at to figure out that I got screwed over so I'm taking legal action against the corporate store AT&T. Through the Attorney General's office on the mainland. And the Department Of Commerce & Consumer Affairs here on the Big Island once I win that one. I will see AT&T in a civil suit! Decoration of human rights, article 5, no one to be subject to torture, cruel, inhumane, degrading, treatment or punishment! This is the way AT&T corporation is treated a lifelong customer shows where the loyalty delays. I'm just a number! Piss off AT&T!!!!

Sucks, does not answer a phone call or advisors are totally lazy. At&t should close that store. Or…read morereplace personnel.

So after explaining everything to the spectrum service representative, and shutting down my…read moreservices that I never used. Spectrum gave me the middle finger again by charging me the full outrageous amount. 129$ for a landline ‍. Suggest again that anyone should seek and use a different provider.

RAMON@Spectrum has the patience and heart of an angel! His…read moreprofessionalism and skills helped me tremendously! Thank you Spectrum for hiring such a kind, knowledgeable and helpful employee! Andrea Johnson

Thank you to everyone in the printing department. They did an awesome job. I went online to…read morecomplete a printing request and everything went very smoothly despite my being on another island. It was my first time using Office Max for printing services so I had called a few times with questions and everyone who answered was very professional and very friendly. I made a mistake while submitting the online info and Dasha(sp?) caught the error and found a solution that turned out to work perfectly for everyone. She truly went above & beyond. They were able to get the job completed same-day and everything worked out well. Absolutely excellent customer service all around!

do not use them for FedEx. very disappointing. go directly to the airport if you need to send…read moresomethg urgent. staff was not helpful and didn't give me any FedEx info that was needed. I called for help to track package and I was never put in their system and now the package is late. it's just lazy to not help your customers.

Two occasions now they have helped me fix my devices :) (iPhone and laptop screen). Quick and…read morequality service that was reasonable and professional. Highly recommend!

Same as the other 1 stars, they used a smaller, cheap screen, and left the gasket on, so it didn't…read morefit well, but they put it in the ridiculously priced case for me, so I didn't notice. It failed in 50 days. Sounds like that's a common tactic they use to get you to come back in. Research other companies in Hilo. There is definitely at least one much better, more honorable one.

Harmony Kawelu was the most AMAZING assistant I have ever met in my life. She was so helpful,…read moreresourceful, and skilled, she helped my family identify all the accessories and services we needed to communicate with one another successfully. I highly recommend this establishment if you are looking for affordable, quality phones and accessories.

Havent had a bad experience other than the store smelling like smoke. Yet when you walk in. You can…read moresee the store is ran by tweekers....look like the had a job fair at a garbage pail kids convention. Some money is going to be messed up somewhere!