Quit sending me advertisements for all these great deals on products that you don't even have…read moreavailable in your store. Pretty much every time I go to find something that was advertised. It's not in stock. It's a waste of my time and I'm sure others feel the same way.

This is by far the best pharmacy in Hilo. The pharmacist Marq Simms & his great staff have been…read morehelping me with medication for myself as well as my patients for 2 decades. They always give both professional & friendly service and are willing to take the time needed to explain medication & how to use it. I am so sad to be loosing this crew as CVS has decided to close this pharmacy in May 2022! Wishing you all the best wherever you go!

Longs in the heart of Hilo saved me…read more I needed some items ranging from socks to pain reliever- don't ask- and Longs came in clutch! I even found some souvenirs and snacks to take back home with me. Parking lot can be a bit "colorful" shall we say- so lock your car. Typical on this side of Hilo, but not horrible during daylight, not sure after the sun sets. Don't get me wrong, I heart Hilo and Longs.

This Long's at the Prince Kuhio mall is very convenient to visit when shopping nearby. I found the…read moreitems I was looking for, with a little help. Then I went to check out. It was around 5 pm on a Sunday, and only self checkout was open. It wouldn't have been a problem, except the computer started going haywire after I scanned a few things, lighting up the "needs help" light and acting like I had bagged some things I hadn't scanned. Not true! I demanded justice (ha ha)! The self-checkout supervisor came over and helped straighten everything out, which I appreciated. Other than that, I like that you can get up to $40 cash back if you use a debit card.

Clean and convenient Walmart store along the road to Volcanoes National Park - just what we needed…read morefor ponchos for our trip in the rainforest today! Folks were friendly and helpful and we had a quick in/out trip to get what we needed!

Great selection when the store is stocked. Unfortunately this place is so busy a lot of times they…read moreare out of what you're looking for. This store has become to small for the amount of people that shop here they definitely need to build or squire another location on the east side closer to Puna or build a larger store so the shortages are addressed. Closing at 11pm is very inconvenient they should be open 5am-12am.

A HUGE SHOUT OUT TO POHAI! I took my 99yr Aunty shopping…read moretoday at Target. Suddenly, she was too tired to finish the sm list. I ask Pohai for help. He IMMEDIATELY ask what I needed. He took us straight to the vacuum she wanted, went to get two things in two different sections of the store, then met us back@check out! It's one thing to ask for help finding an item..but, the way Pohai safely hurried to help an elder..well, it just doesn't seem to be that important anymore? ..so when it is..got to be addressed! Mahalo Pohai for being a kind, considerate& knowledgeable team member! Mahalo Target for hiring him!

Pickup is convenient! Do NOT get Shipt!…read more You cannot return items & they do not tell you this upfront. It is extremely difficult to get a hold of a live person. They think noting of telling you an arrival time and then change it to the next day. So, don't count on them if you need something right away. I think shoppers must "claim" your order and several others, so delivery takes a long time. I will not renew my subscription. The one is for the second to last order. It is okay if you never need to return anything. I will do pickup instead.

was willing to try give the little local guys a try cause the service from…read moreCVS was iffy but my out of pocket prices at KTA was so high and they would not explain to me why was i being charged that much? was it a copay, coinsurance, or were their overcharging the medical insurance reimbursement rate? I paid $40 with insurance and the over the counter price from Walmart was $72. Sorry that's a rip off, guys. no can help but we will go in the future to where its affordable for us.

Most convenient pharmacy. Buy my groceries and pick up drugs. Their store brand and sales are just…read moreas good or lower than those big box stores without having to walk the distance to get to Best thing is a friendly face and good customer service.

I am a regular customer here and every staff member is very helpful and kind. I also do shop and…read moredeliver orders here. So I was very surprised and upset that the security guard was harassing me when I was trying to finish a phone call I was having in the parking lot. I had about 15 minutes till midnight and planned to go into the store after my very important phone call and that is when she approached my car and was trying to force me to leave and yelled at me that I was loidering. I was parked there specifically after completing a bunch of food deliveries, waiting for my next delivery and possibly a shop and deliver order from that specific store, which happens often. So, I forgot about going into the store, she disrupted my important phone conversation and ruined the ending of it where my friend was praying with me. I drove to the parking lot in the other side of Burger King to finish the phone call and ...SHE FOLLOWED ME TO HARRASS ME MORE! So I was very worked up at that point and I had to end my conversation abruptly, I rolled the window down and put on really loud gospel music because I was feeling very irritated at that point and then I drove away.

Never on time. Never helpful. They repeatedly insist they're out of network even when my insurance…read moreconfirms they're in network. Every visit turns into an argument, a delay, or an overcharge. I've given them chance after chance, and nothing ever improves. Save yourself the frustration and use another pharmacy

this is the worst Longs Drugs location period. Store is very messy and unorganized. Staff are…read morevery rude and condescending. Corporate should clean house and get rid of most of the staff. Incompetent and lazy.

Unfortunately, I had a little issue and forgot to pack extra of my medication for my trip here to…read morethe Big Island. I Needed to get more and I needed to get it NOW. It was Friday and I needed to get it for the NEXT day's dose. I called my doctor and they sent the prescription. I called my insurance company and they approved it. The two pharmacies near my airb&b didn't have it in stock. To make a long story short, the Pharmacist(s) at this location spent quite a bit of time and effort calling the doctor's office and the insurance company and getting all the ducks in a row so I could get my medication as necessary. They had to get an override from the insurance company in order to dispense more of my meds before the next authorized refill. It took a little bit of time, but as I was hiking the trek to Akaka Falls, I got the call and it all was approved and arranged. My prescription was going to be ready in 30 Minutes. So often people are quick to put bad reviews up, but you don't always see the ones where they really work hard to make sure the person gets what they need and in a prompt manner. Thank you VERY much to the CVS Team! Oh- and CVS bought Long's - So the sign says Long's - But it's a CVS. and that caused me a little confusion in the beginning. But it's all clear now.