Spring, Sprung Staycation in Tyson Corner It was a lovely evening at this beautiful Hilton, steps or a few miles away from the Mall. Everything was very modern. I was able to check-in on my Hilton App, active the elevator also with the app and unlock the room door. I also text the front desk, to add parking to my bill. It was a restful night, at a reasonable rate, I'd definitely stay here again. Occasionally, it is good to run away from home, to reset one's mind and achieve great relaxation. Usually, I leave the country, to go to "mental" nirvana. This time Tyson helped me achieve bliss. Thank you, Hilton for a wonderful, inspiring and restful evening. read more

The rooms were cleaned. Check in took a bit long but person was pleasant. She was a bit confused with my reservations but was ok. Next day we had breakfast at the hotel. Staff was very helpful. There had been a storm and street was still dirty with snow. We stayed in this hotel due to our flights being missed during connection. So next day we were leaving hotel and they couldn't take us to hotel. We tried to call uber but phones weren't working and there was no electricity. We asked them if due to circumstances they couldn't take us still allow the shuttle to take us and we pay but still said no. We walked a bit further from hotel but no phone Connections either. We had to beg the manager to try to help us get a taxi and they finally did. After I arrive in Europe I noticed hotel charged me $5.95 and I called to ask why and for what that extra charge was and no one responded. I emailed them and still no response. I absolutely detest when hotels try to get away with fraudulent charges just because it's small. read more

What I'd anticipate for a Hilton Garden inn. Tucked away in a business area with easy access to the main roads. Lobby was spacious and ample seating, I did digital key, so don't interact with the front desk. Room on the 6th floor and very spacious. You can tell the property is a bit dated however the cleanliness was amazing. I didn't find any issue with the room and all the outlets worked. Bathroom was also a good size and the shower had wonderful pressure, just wish it got a bit hotter. Had it turned all the way up and it was warm but not steaming hot. lol Took the shuttle over to a restaurant in the evening and it was simple and safe. read more

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The price is good, but you know the saying.... you get what you pay for. I went to buy a tube of toothpaste and the person behind the counter, told me to use the self checkout. Now not the end of the world, but seems odd that I am told to do my own checkout. The room was not clean. Stains on everything, the room didn't smell good... And there was a woman's eyelashes left in the shower. So again you get what you pay for here. read more

This place is cheap for the area and the rooms have a microwave and a mini fridge. However, the housekeeping could do a better job. The bar might close early if no one's around. Parking sounds complicated, although I've never used it. I just heard this complicated description given to many others checking in. Rooms are comfortable enough. And it's a convenient location. It's just not any great feeling. Front desk staff are pretty nice. read more

Hilton Garden Inn Tysons Corner - Pleasant room - Hotels Near Me - Vienna, Virginia

I needed to stay in the area for business for a single weeknight and chose this hotel because if its close proximity to where I needed to be. I checked in via their app the day before arriving, after they sent me a notice to check in. I don't like Hilton's check-in process via their app as it asks you to select a room (like I know which room to select, especially if I've never been to this property previously). And if you don't, they select a room for you, which is fine enough, but what happens when I arrive and that room isn't ready? Well, if a room is selected the day before, that should tell the hotel's housekeeping to get that specific room ready by the check-in time selected. The other thing I don't like about Hilton's check-in process is they don't let you select times before their "standard" check-in time of 3PM, which is EXTREMELY UNREASONABLE to business travelers! We often stay only one night at a property and often need the ability to be in the room based on when we arrive in a city (typically via air) and based on meetings and schedules of what might need to be done later in the day. Thus, again, housekeeping should have all rooms ready in time for check-in, especially if you're not going to let people check-in early (before 3PM). This is one of the main reasons I don't stay in Hiltons unless absolutely necessary. I stay about 130 - 150 nights per year in Marriott properties because they'll let me check in as soon as I land and drive to a property, which can be as early at 8AM!! Moving on - the lady checking me in told me that my room wasn't ready when I arrived, and I arrived after 3PM! So, I told her I didn't care which room they gave me, just give me one that's a single, king bed, which she quickly found and gave me. The room wasn't very clean; there was mold in the shower's basin and grout. The desk chair had a stain right where the crotch of the previous user was (hmmm... wonder what they were doing? GROSS!) and I found a similar stain on a chair next to the bed also - yuck again! The bed was decent. Water pressure was ok, but didn't get very hot. Toilet paper was malfunctioning, when I pulled the toilet paper, the roll flew right off the holder and into the trash bin below it. Overall, it was an ok stay, but I'll stick to the nearby Marriott properties next time I'm in the area. read more

I was in town for a symposium held at The Ritz Carlton Hotel and stayed at Hilton Garden Inn. I had planned to walk to but the snow interrupted the plans. Instead, the hotel shuttle was kind enough to take me to Whole Foods to grab dinner before the snow got heavier. They also offered to help us out by stopping at another hotel to pick up a coworker for the conference. The staff was super friendly and accommodating and the hotel room bathroom was very clean. Pros: Great customer service Downstairs restaurant 24 Hour Store for snacks Location convenient Nice touch with motion nightlight in the bathroom Eco conscious (2 day cleaning schedule ) In room refrigerator (good size) Loves the wall drawer space In room desk seating to work with lots of plugs! Cons: The AC in my room was very noisy so I opted to keep it off and sweat I am not certain that my sheets were changed before arrival because I found an electronic cord on the box spring when turning off the night light The bulb for the mini book reading light was blown read more

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The rooms were comfortable and it was clean but we were there for three nights and had breakfast there. If you're going to just stay there that's fine but if you want your group to have breakfast included, just say no. The breakfast was terrible. Most of the group of kids I was with did not eat. Choice of cold eggs and sausage, unripe oranges, cereal and bread (butter only option). Next day after compiling they added cold pancakes. Next day added raisin and blueberry muffins (we had 50 kids so this was not very liked). Their orange juice was almost empty at the beginning of breakfast so they would just bring out from the previous day. read more

I am torn about how to rate this hotel. For the advertised Price, the room was reasonably clean and in good repair. At the breakfast was also good. The problem is that at check in, they retained $70 per night on our credit card for "incidentals." We had no incidentals, but after multiple contacts and assurances, this money has never been credited back to our credit card, essentially doubling the price of the room. For this higher price, we probably would have picked a nicer hotel. read more

This was the first hotel in the Hilton chain that I have been really disappointed with. We arrive around 10 in the evening and had to wait over 20 minutes to check in as the desk was so understaffed. There were several tours with children staying in the hotel and they were wandering around the lobby being loud and disruptive. They continued being noisy until close to 2 am... Out room's air conditioning blew tepid air at best. It was clean. Towels were like sand paper... but at least the toilet paper was 2 ply read more

I've stayed here for a 3rd time now before making this review and I am very impressed with the front desk service along with staff. Front desk was able to check me in 10am upon my early arrival and was able to get late check out 2pm with my Hilton Honors. They did not hassle me at check in for being early, they made checking in a breeze and the room was clean, beautiful and the bathroom mirror is one of ny favorite features due to the great lighting. A few downfalls are the hotel parking is underground and street parking is only available. As well as you need a keycard for the elevator which gets frustrating but understand it's for guest safety! read more

Hilton Garden Inn Tysons Corner - Double Bedroom - Hotels Near Me - Vienna, Virginia

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What a cute little hotel tucked in the back of office park. My sister and I came one weekend to do a little shopping. I initially chose this hotel because according to the hotel's website they offered shuttle services within a 3 mile radius. When we got there, we were informed that the shuttle services had been suspended due to Covid. I wouldn't have booked there if I would have known that. Luckily for us all shopping malls were within a 5-7 minute driving radius, and traffic wasn't too bad. As for the hotel, check in was smooth. They have a 24 hour coffee machine which had varieties of hot beverages. They had sanitizer wipes and hand sanitizer around the building. Our room was clean and modern. I have nothing bad to say about them, just wish the hotel would update about the shuttle services for future guests. read more

Hilton Garden Inn Tysons Corner - Double queen room - Hotels Near Me - Vienna, Virginia

I was in glamorous Tysons Corner for work. What a time to be alive. I arrived very late at night in heavy rain. Also, my reservation was messed up and basically did not have a room. No matter, the guy at the desk looked up available rooms, found something and then found my team and gave me their discount. I went from WTF to BFF. My room was great, no complaints at all about the accommodations. In the morning, the breakfast was perfectly fine as well. The woman in the restaurant was very friendly as well. This place has parking underneath the building, so you will have somewhere to put your car. read more

Great hotel located in a district full of shopping. Nice comfortable rooms that give at home vibes. Extended checkout times.

We were there for a meeting. There were two staff at the lobby, and we were friendly greeted by both of them. There is a small mart on the left. There are coffee and hot water up front. There is a large tv with two sets of sofas on the right. There are two (or three) meeting rooms around the corner towards right. The larger one McLean fits 10 tables and the smaller one Vienna fits six tables. Ps. There are Amazon lockers on the hallway. read more

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Amazing hotel! Very enjoyable stay, the hotel room was breathtakingly beautiful. The Hilton Garden Inn is luxurious, lavish, well-appointed, and stylish. I absolutely loved the thoughtful touches such as the Keurig coffee maker with a lovely assortment of K-Cups, and the high end toiletries that make you feel divine. There is even a mini fridge for you to keep food and drinks in. Everything was intelligently designed to promote comfort and relaxation. The hotel room was sparkling clean and the heating and air conditioning system worked perfectly which you could adjust via the thermostat. The customer service was excellent, with wonderful and kind hotel agents and managers who were prompt, courteous, friendly, and welcoming. Check-in and check-out was a breeze! Highly recommended, 10/10 experience! Hope to see you again soon. read more

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I always enjoy staying at this hotel. It's not just the fact that it's close to my work meetings, but the staff and the hotel are really great. It's a nice quiet location, well kept and a friendly and professional staff. They've renovated the rooms so you'll see a lighter look when you stay. There are clean lines, open space, more of a cubicle look similar to that of Hone 2 Suites. They're serious renovation going on. You may hear construction noise from 9 to 5 PM. I'm not sure how long it will be going on but it looks like they are 1/3 of the way done as of January 2020 read more

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This hotel was a major disappointment. With the name "Hilton" on it, I expected and more. The room needed to be freshened up. The heating element is loud, made it hard to sleep, bed was too soft, pillows were not firm. Bathroom tub had hair on it, and you have two guests staying and you only leave 2 towels? The water in the shower is loud. Next time, I will drive to Tyson's at 5:30am to keep my 6:45am appointment. Oh and I had to pay for parking. $6.00, really? read more

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The staff in this hotel needs training and a quick reminder that they're in the business of hospitality. I arrived early (9:00am) and asked a south asian lady at the front desk how soon would I be able to check in. The response was completely hostile, as if I was being a burden or a hassle to them. She immediately looked at me as if I was annoying her and started to shake her head. Her attitude throughout the conversation was dismissive and disrespectful. She started saying that it's too early and that the staff needs to clean the rooms. I COMPLETELY understand that, I wasn't expecting to be able to check in at 9am, but I wasn't expecting to be treated as if I'm staying there for free. I told the lady that I expected a bit more hospitality, considering some people like myself come to that front desk after the extensive overnight travel, and she replied by saying I should be more considerate of the staff. Again, missing the mark and turning this into a hostile conversation. At no point was I rude or disrespectful, to the contrary. I would never stay here again, I travel quite often for work, and this has to be one of the worst front desk interactions i've had at a hotel. read more

This property had dirty sheets in the bed of my room! They were stained and totally grossed me out. I contacted the general manager there but he never responded or showed any concern for me as a Hilton Rewards Gold Member. I am in the infection control OSHA safety industry and find when hotels are not throwing stained sheets out that they are not concerned about guests sleeping on them. This is even more true since the COVID pandemic. The property management should show more concern for their Hilton Members. read more

Outstanding customer service but not to mention very clean. Staff respects your privacy but at the same time are very attentive. Elevators require key to come up all doors have key code for entry into the building. Great location very nice. Misty checked me in and was OUTSTANDING with her service. She has me laughing after a long day traveling in planes, Ubers, etc. i liked how personal she was. The next time I saw her she remembered my name and asked me if I had gotten good rest and liked everything in my room. Thanks Misty! read more

My group of 4 checked in at 8:45pm on Saturday night and were greeted my Moyses. He was very kind, but stated that our original 2 queen room was sold out. For the inconvenience he gave us 2 king rooms, covered the parking on both of our cars, and paid for all of us to have breakfast in the morning. This ended up working out just fine for our group, and was no big deal to us. Upon entering the garage we parked our cars and decided to go get dinner at a place recommended by Moyses. When we decided to leave we found that one of the flaws of this place is that when you enter the garage there is plenty of space but exiting their is almost none. This was terrifying, and make me feel pretty uneasy. Lucky for us both of our cars are not huge, but I am still trying to figure out how some of the trucks that are down there will be getting out. For the room itself, it was very spacious and clean. The furniture was nice and the bathroom had a very large walk in shower. For the price of a hotel in the DC area this was a perfect match for us. My only complaint with the room is that the bed was a bit firmer than I would have liked, but after a long day walking around DC any bed worked just fine for me. read more

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Arrived a bit early for check in and was told they could store my luggage until later that evening. So went to use the restroom to freshen up and change, came out and the lady in front tells me the room actually just got done and ready. Really nice staff and the room was really nice and clean. read more

I had the absolute worst experience with this hotel. I booked this hotel through hotel planner for a tour of the DC area that I was planning for 48 college students. I requested 12 double beds for quad occupancy. The hotel responded to my inquiry though they did not have these accommodations. In fact they didn't tell me until we were far into negotiations which is extremely sneaky. I continued however... and ended up booking 24 rooms for double occupancy and some for triple occupancy with a rollaway. I paid in full. Antonio was aggressive throughout requesting my credit card, authorizations of all kinds and a rooming list. We arrive at the hotel to a deficit of rooms. Yes through all of his rooming list and authorization form angst they had sold our rooms. And there were no rollaways as promised. So one of the kids had to sleep on the edge of the bed or the floor. Disgusting. Oh actually they found a solution for one of the triples. They brought in a mattress and put it on the floor... I was appalled. Another room that they gave one of our Chaperones is below. It was a storage room. This is hotel is a nightmare and a joke and the head of sales took NO responsibility, accountability and instead of doing so decided to quote legalize. "Technically we have an oversold policy that states..." This was the person that I had been communicating with for the entire time. They neglected to input the reservations. Dude you're home quoting legalize while I'm trying to house 48 people due to your unprofessionalism and neglect? I will never stay here and honestly at the way this was resolved, I'll skip the Hilton brand as a whole. I prefer Westin anyway. read more

Hilton Garden Inn Tysons Corner - The bed they put on the floor for my student - Hotels Near Me - Vienna, Virginia

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So I attempted to stay at this property May 19 through the 21st. But when I got to the hotel they were a few things that I saw immediately that were alarming. When you first walk in the front door to the right there restaurant is completely covered in plastic in the ceiling tiles Are missing and you can see where it looks like water had come through. I pre-booked and paid for the rooms through Hotels.com . So after seeing the condition of the lobby which was less than appealing they had pallets of stuff in the lobby. There was no amenities inside of their little market. And the lady at the front desk attending was less than professional. So I am mediately asked if I could cancel my reservation that I was not interested in staying at the hotel. The front desk attendant told me that they were charging me $91 and some change for the room that I did not stay in. This was outrageous considering that was more than a room wise each night. So I decided to give it a try she gave me my room key which was needed to go upstairs in the elevator which means I would have to come down to the lobby to bring up any guest who came to visit me as well as pick up food deliveries. This was also something I did not want to have to deal with or have ever had to deal with with the Hilton property before. I get upstairs to the fifth floor as soon as I get off the elevator there's a black trash bag full of garbage sitting on the table in front of the elevators along with several bags of dirty laundry. The walls in the hallway were covered in plastic. I immediately went back downstairs to the front desk to again tell them I was dissatisfied and that I did not wanna stay in the hotel. She told me that the hotel had had a maintenance issue and there was something wrong with the pipes and that they had a little bit of water damage that they were having repaired. There was no email sent to me explaining the condition of the hotel there was nothing on the website explaining the condition of the hotel. And I felt like I was entitled to a full refund on my stay. This was something that she was not willing to do. She asked if I wanted to change floors I said no I would like to talk to your manager to which she said he was on a bank run and she could not reach him. I asked to speak to a regional director and she said again she had no way to contact her managers. So I contacted Hotels.com and explain to them the situation and because I travel a lot for work they were extremely helpful. Hilton did charge me $91 for the two rooms that I did not stay in, but Hotels.com was wonderful and gave me $100 credit towards my next hotel stay. If you are going to chance it and stay at this hotel I suggest if you do not pre-book that you go in person to see the hotel before paying. Their Google reviews are also quite poor. read more

I almost gave 5 stars but there were some small things that made me drop the rating to 4. We had a great stay, the staff was friendly and the General Manager, Seto Tjahjono, was very accommodating when we extended our stay and he gave us the same great rate. The hotel was clean and took precautions for COVID-19. Our room was spacious and updated. They were not servicing the rooms daily because of Covid but offered to do so as needed...and provided towels and other essentials on request. The one thing that seemed to bother me was that the coffee station and small convenience store items grew more and more sparse, and then almost empty by the time we checked out 10 days later. We stayed in only Hilton Garden Inns or Hilton Tru during our road-trip, other Hilton hotels offered a large variety of convenience items for sale. I have to wonder though, maybe because of Covid, times are tough, and very few people were at the hotel, they hotel just needed to reduce expenses. When we return to the area we will stay at this spot again. read more

Someone left a bottle of dusse in the fridge and two bottles of soda.. there was hair in the bed. This room obviously hadn't been checked or disinfected. check in and check out was easy and quick. read more

Hotel was beautiful, however I was told when I checked in that there would be complimentary breakfast in the morning. I was traveling from out of state so I'm not familiar with the area. I got down to the lobby in the morning and the only option was the restaurant, which had a 25 minute wait and ridiculous prices. If I would've known I would've made plans to bring my own food or make time to find something more affordable nearby. read more

Standard hotel room nothing too bad but nothing to extraordinary either. When I was trying to check out it was hard to find staff as they were clearly busy doing other important things just not check outs read more

Myself and several members of my family stayed at this hotel from June 3-June 8 2021 for a family wedding. I have never had such a horrible visit. When we first acquired our room, the television did not work in the room. We called downstairs for assistance and was told by the lazy African American woman for us to turn the television on (insinuating us as if we did not have common sense to do so). One of the rooms had no mirror. No rooms were cleaned (not necessarily the linen change) but removal of trash and dirty towels. We had to fight the front desk to get these items and we're told we were not given these things in less we asked. The staff is unprofessional, not people oriented, and we were made to feel welcomed. This has been the worse hotel stay that I have every had in my traveling experience. I will never chose to use your facility and will share my experience with others. Your rattling is -1. People do t do it. Pam Moguel Fontana CA read more

Over priced and I forgot my reading glasses & my charger ( my fault) but never to be seen again.

Pretty nice, quant Hilton tucked into a office park near Tyson's Corner Center. Driving here today for my conference I thought I had made a wrong turn but was happily surprised. A nice morning coffee/tea bar, staffed with 2 very pleasant front desk employees. The conference room was bright, even with no windows, and set up meticulously. Carpet& furniture were not quite my taste but looked fresh& new all the same. Parking is easy in a garage under the building, free during the day. Quiet, unpretentious Hilton Garden Inn at Tysons, I hope to see you again soon! read more

Hilton Garden Inn Tysons Corner - Lobby - Hotels Near Me - Vienna, Virginia

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Hotel has been remodel. I like how it has a brand new look and feel to it. Defiantly staying more often then before.

They think its ok to extremely over charge business travelers in their bar. $20 for a single Captain Morgan Spiced Rum and Coke... $20.....

The shower here has HOT WATER AND VERY GOOD WATER PRESSURE. Taking a shower here, which is how I ultimately rate a hotel, is an absolute pleasure. FYI, I am old and have stayed in my fair share of hotels, and this is one of the few I will fondly remember. This is my first time at this hotel, and it won't be my last time. read more

We stayed 4 nights in the hotel. It was well appointed, clean, and comfortable. I only have two gripes with this place: 1. The first night was a Saturday night and the hotel was full of German tourists. I'll never know, but I will have to assume, that when I went to take a bath at 10:00PM and the neighbor started pounding on the wall while my kids were trying to sleep, that the neighbor was German. I can't help that the plumbing is loud. I just wanted to take a bath. Quit banging on the wall. I did go over in a towel to ask why they were banging and of course nobody came to the door. Real shocker there. 2. The hotel charges $6 a day to use the garage. There is plenty of on street parking available and the garage is really hard to get in and out of. My company was paying so we parked in the garage, but if you like to save $$, just park on the street. There is a bagel shop run by Koreans just around the corner and the bagels were OK, but a lot of reviews say the Bi Bim Bop is good. Wish I had gotten a chance to try it. read more

Do you enjoy strangers seeing you NAKED without expecting it? Then this is the hotel for you! I'm totally serious. I was playing music pretty loudly, loud enough for it to be a CLEAR INDICATOR that a guest was in the room. As I was walking to grab my toiletries in my naked state, my eyes caught my front door open and unfamiliar eyes peering into evey bodily crevice and caressing my curves without my consent. I screamed, ran to the bathroom and grabbed a towel to cover myself up as the door closed. I opened my door and there was housekeeping who was apologizing for what just happened. I spoke with Farek at the front desk who confirmed that housekeeping will knock first and if no one answers they would enter. He then said that generally housekeeping does not enter when a guest is in the room (even though my music was blasting and clearly demonstrating that someone was present) and said that he would tell the manager. I feel violated. But I'll do my part and make sure the do not disturb sign is on my door. read more

This hotel is far worse than other three star hotels in the area. The location isn't great, the rooms are super economical and the coffee in the room doesn't even come with Splenda. The staff was nice enough to let me cancel my next two nights without a penalty, so I did appreciate that. However, I'd probably rather sleep just about anywhere else. read more

Typical HGI but way more expensive than most...par for this area! I have not been here for a few months and the front desk people ALWAYS remember me! Everyone is very nice and friendly! Every housekeeper, maintenance person and front desk person I pass or see, says hi and even asks how my day was! This makes me feel very good about my stay! I like that I can FINALLY open a hotel window ALL THE WAY! I like fresh air! The nearby restaurants and shopping is a big advantage for staying here! EVERY STORE is nearby (although maybe not a wallmart!) Tyson's Corner Mall is awesome! Parking at the hotel is interesting. You can park in their attached garage or the street. I park my car on the street rather than the garage as I scratched my car a few years ago exiting the garage. I have not parked in there ever since that happened! read more

We stayed for one night to go to a concert at Wolf Trap down the road. Everything went smooth, i used the hilton app to check in and choose my room since I'm an honors member. An awesome feature. There was a tour bus full of people when I was trying to pick up the leys at 3pm but there was a very nice lady that helped me. The only snag was that my room wasnt showing as "clean" when she pulled it up in the system. This made me concerned with the room cleanliness because i thought they might rush to clean it. She offered me two bottles of water but I never got them. My worries were eased as soon as I stepped in though! Everything was immaculate and clean down to the bed sheets and pristine white comforters on the beds. Keurig coffee pot in the room was a dream. Would definitely recommend this place. Only tip i have to offer: dont go for the parking garage for the additional $5. I had plenty of luck finding street parking and didnt have to pay. read more